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Old 11-24-2009, 08:19 AM   #1
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Betfold Problem

I want to make a cash out in Betfold(Ipoker) and I make an error to transfer my money to account and I put Casino in the box where I have to put the account. Now I can't transfer the money from Casino to Poker or Account. They blocked my money. What's happened with this site?? I don't have reply from his support. Is this legal??
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Old 11-24-2009, 11:05 AM   #2
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Re: Betfold Problem

wat?
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Old 11-24-2009, 12:34 PM   #3
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Re: Betfold Problem

ok my english is very bad sorry for that.

I tried to make a cash out. And when i tried to make a transfer from poker account to My Account, I put Casino instead of My account and my money went to the casino account. And now i can't transfer the money from casino account to My account. The money is blocked. And I don't know why and the support don't reply my emails. And i don't know what's happening...
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Old 11-24-2009, 12:46 PM   #4
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Re: Betfold Problem

Unfortunately there is not a whole lot you can do but wait for their reply ... very weird indeed that you cannot transfer the money back.
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Old 11-24-2009, 12:54 PM   #5
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Re: Betfold Problem

Yes this is very strange. I play poker since 4 years ago and It is the first time I have this problem. And I play in all the popular sites.
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Old 11-24-2009, 02:41 PM   #6
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Re: Betfold Problem

Are you sure all the money in casino account is your money (i.e. there is no credited bonus) ?
Sometimes it happens that you transfer money and a bonus is credited instantly. You are only able to transfer your own money back, but not the bonus amount.
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Old 11-24-2009, 02:49 PM   #7
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Re: Betfold Problem

Yes, yes, there is a credit bonus. But the casino account don't let me to transfer any amount. Obviously I don't want any money, I want only my money. What is the time the support respond you in Betfold??
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Old 11-24-2009, 07:00 PM   #8
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Re: Betfold Problem

Hi all,

i`ve choosen the same deal as jknostra and having the same problems...

So retarded that i didn`t searched this forum regarding betfold.com

Anyways, i just want to with draw.

The support isn`t answering at all.

Yesterday i wanted to withdraw 1k, wich is the hole roll there, but it didn`t work.

Then i`ve choosen 500 to withdraw and it worked.But the 500 left could not be withdrawed.

We will see if the money arrives.

****ed up thing with betfold! PLEASE STAY AWAY FROM THERE!(at least for now)

If anyone has an idea what i can do more pls tell me...

I`m staying in contact with the affiliate ipokersignupbonus.com as well.

I have to wait for their reply. ...
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Old 11-24-2009, 09:44 PM   #9
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Re: Betfold Problem

bet call ldo...
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Old 11-25-2009, 12:33 PM   #10
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Betfold Support - worst in the business?

My account has been locked for 4 days. I've sent them 4 emails and I still haven't received a reply and my account is still locked?
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Old 11-25-2009, 04:44 PM   #11
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Re: Betfold Support - worst in the business?

Im still awaiting for a reply from the support, too. Sent 30 hours ago.
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Old 11-26-2009, 07:14 AM   #12
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Re: Betfold Support - worst in the business?

5 days no reply
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Old 11-27-2009, 08:45 AM   #13
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Re: Betfold Problem

I still do not have a reply from the support. Do you have one Kaya??
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Old 11-27-2009, 01:43 PM   #14
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Re: Betfold Support - worst in the business?

Quote:
Originally Posted by D.A View Post
6 days no reply
.
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Old 11-27-2009, 04:39 PM   #15
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Re: Betfold Support - worst in the business?

Last time i talk with betfold support was on november 11 2009 23:30... since that they havent give me an aswer

They blocked my account and dont response me anything, Also they request all my information to verify my account and i havent get any responses.

Regards.
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