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Another Betonline cash out gone bad Another Betonline cash out gone bad

03-12-2012 , 01:30 AM
I think it is safe to say that if you win at BOL, there is a great chance they will do anything to keep your winnings. There is a new story about this at least once a week it seems.
03-12-2012 , 01:31 AM
Yea I am starting to think you are right, I thought I was being singled out but then did research on here and SBRForum and saw that it was happening to a lot of players. Sad part is their rake is so large compared to other sites and they still have to do things like this..
03-12-2012 , 01:34 AM
What network is BOL on again? APN?
03-12-2012 , 01:36 AM
Quote:
Originally Posted by AirborneSapper9845
What network is BOL on again? APN?
The network is called chico now.
03-12-2012 , 01:36 AM
Yea I believe so.
03-12-2012 , 01:05 PM
UPDATE: just spoke to live support and managed to get the hands deemed suspicious here is our conversation hopefully it can be of help..

Jay Sanders: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
Noel: Hi my account has been frozen for about a week now and I have tried contacting operations about it but I still have yet to get a response from them
Noel: They accused me of chip dumping and froze my account but I can assure you all my hands were legitimate and I play regularly heads up poker and some times run into very bad players
Noel: I was wondering if you can provide me with the hand histories for the hands deemed suspicious
Jay Sanders: Unfortunately this was detected by our manager and it was on more than 1 hand, the account was suspended until further notice
Noel: Can I speak to the manager or get the "hands" that were suspicious?
Jay Sanders: Thank you for waiting. I'll be with you in just a moment...
Noel: ok
Jay Sanders: ok
Noel: In the email I received it said you guys have records of all the hands involved, may I please have the hand histories of the hands that are in question?
Jay Sanders: yes we do
Noel: ok great, can you email them to me?
Jay Sanders: CD detected with CastTroy 964346942/964346481/964311333/964343910/964328508/964356137/964335220/964336834/964330459/964333718 - RG 3/2/12
Jay Sanders: CD detected with tyuiop155 963822289/963823119/963834151/963826547/963827318/963835148 - RG 3/2/12
Jay Sanders: suspicious hands with zanz keep an eye on this customer - RG 3/1/12
Noel: can I have the actual hand histories?
Jay Sanders: those are the hand histories.
Noel: These were just terrible players though, it is common to run into them playing heads up. Every now and then I run into some one who is better than me but I have the discipline to leave the game, these players did not, it doesn't mean they were dumping chips to my account, it is completely legit.
Jay Sanders: this was the decision taken by upper management Noel, unfortunately there is nothing we can do to overwrite this.
Noel: I see, how can I get in contact with them? They are taking a very long time to respond to my emails.
Jay Sanders: They are not available at the moment but you can ask to speak with a supervisor on regards,
Jay Sanders: I can also send a request asking what needs to be done for your account to be reopened.
Noel: Yes that would be of great help if you can do that.
Noel: It is really tough to resolve the issue because they have yet to respond to any of my emails.
Jay Sanders: Once we receive confirmation we will make sure to let you know.
Noel: Ok thanks Jay.
03-12-2012 , 01:11 PM
Good luck Op. That whole network is shady and has owed so many players money. I would not be surprised if the end result is not positive.

Edit:

Those hand history numbers, is there any way to actually view them? I mean just giving you numbers does not really help. Do you have tracking software that can show any hands?
03-12-2012 , 01:14 PM
Thanks man I appreciate it, I am worried my self.
03-12-2012 , 01:50 PM
Quote:
Originally Posted by YourDumb
You guys - Betonline is a sister company of paynorake.com - Paynorake.com stole 4300 frome me .. and Kahnawake let them get away with it and did not even contact people involved or let me submit my evidence.

Betonline is on the CHICO NETWORK - Run by playsafe.com - Owned by Ben Johnansen - one of the biggest lowlifes in poker's history -

I"m very upset about this also.
I wonder how good the financial health of this network is. I mean they obviously just continue on as business as usual, when they owe so much money to players. I guess anything to make a buck.
03-13-2012 , 12:49 AM
UPDATE: SBR Lou of the SBRForum called me today and assured me that they are on the case, he got my complete side of the story and said he would handle things but it might take a week or 2 to see results so now I am just patiently waiting and hoping for the best.
03-13-2012 , 02:28 AM
ugh, hate these shady sites. . .
03-14-2012 , 02:40 AM
UPDATE: With the help of SBR Lou he was able to get the audit done quick and now my account is re opened. Hopefully things go smoother the next time I cash out but all is well for now
03-15-2012 , 01:06 AM
Dude, get the rest of your money off BO ASAP.
03-23-2012 , 10:21 PM
lmao i finally find a site i can deposit money quickly on through that "voucher program" [why dont more sites do this??] and not incur any fees, and all i read is trouble with withdrawing money FML
04-02-2012 , 10:12 PM
Im sick and tired of waiting for doj and all these ******s to take so long to finalize and tell us US plyers what is going to happen in regards of online poker!! in the mean time im a mac user and i'd like to join betonline as merge has banned me for creating multiple accounts (accidentally duh!) anyways id like to know if BO is real and do they actually let you cash out and how long does it take to get the cash back?!
Thank you!
Fulltilt sucks!
04-02-2012 , 10:14 PM
Search these forums for "betonline cashout problems" and you'll get your answer
04-02-2012 , 10:29 PM
non-existent
04-02-2012 , 11:14 PM
They dont like players who are only there for poker. If you dont bet sports with them they will balk at making big payouts.
05-13-2012 , 05:44 PM
Quote:
Originally Posted by sharkmerc
UPDATE: With the help of SBR Lou he was able to get the audit done quick and now my account is re opened. Hopefully things go smoother the next time I cash out but all is well for now
Does that mean you were able to cash out?
05-16-2012 , 03:22 PM
CopyNinja,

Hi there. Can you please tell me how to get in touch with Lou from SBR? I have the same issue that you have. My account has yet to be locked by I received the following email from them recently:

Hello Daniel.

While reviewing your payment, we noticed an unusual play pattern related to username Reiss10.

This pattern involves the funds transferring from his account to your account through the hands played.

May you please explain this situation?



Can you please explain your relation with this username?

Please be aware that we keep records for all the hands involved.

Best regards,

RG

BetOnLine Payouts


CopyNinja, you should recognize my name as I am _Grandiose. We have played together often. Please tell me what I can do to expedite my payout. I am up like 25k on this site and they are giving me the runaround.
06-02-2012 , 07:57 PM
I put 50 dollars in a few days ago and ran it up to 550 and now want to cash out. I would prefer a check since that would be least troublesome for me. I talked to Live Chat and they said I need to send a copy of my Drivers license Utility bill and Front and back of Credit card used to deposit. My question is have any of you guys done the same thing and had no problems because I'm kinda of reluctant to send them and a copy of my credit card but would be more than willing to if I will get my money. Thanks for any tips or advice
06-02-2012 , 11:11 PM
This is standard on every site.
06-03-2012 , 05:01 PM
Send what they want and cross your fingers. Then never ever deposit any more money on this site. Ever.
06-04-2012 , 02:03 AM
Quote:
Originally Posted by WAtR
Send what they want and cross your fingers. Then never ever deposit any more money on this site. Ever.
Why do you say that? I've mostly heard of people getting payed out.
06-04-2012 , 02:08 AM
Do a google search of "betonline twoplustwo" and the first hit should be a collection of 2+2 threads about them stealing players money.

      
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