Quote:
Originally Posted by ArtyMcFly
This seems crazy. It can't be standard for Stars to block an IP address if just one member of a household asks for self-exclusion, can it?
It seems extremely standard to me. If I ran a poker room and was serious about a self-exclusion policy, this would be something I'd insist on.
That's assuming, of course, that the self-exclusion wasn't clearly unrelated to a gambling issue.
Quote:
Originally Posted by justagrinder
His outstanding issues are that he self excluded for 6 months. I have already asked if i move out would that make a difference. They said no. My dad has even offered to permantly close his account if that helps. They also are not interested.
Well no, of course permanently closing the account wouldn't help. I think the only thing that would help in relation to his account would be if he lifted the self-exclusion - but presumably if they are shutting you down, it's because they feel the self-exclusion can't be violated and likely won't allow it to be reversed.
Now as for moving, that seems like a more reasonable solution. I'd think there might be a shot, if you really did move and proved it, that they would allow you back. But of course that's assuming we have the whole story.