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Old 11-25-2011, 09:49 AM   #91
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Re: Action Poker: my money is stuck with you

I have been waiting nearly 2 weeks for a small payout, after numerous calls to support and no reply from operations - nobody seems to care. Very poor customer service
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Old 11-28-2011, 02:36 PM   #92
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Re: Action Poker: my money is stuck with you

What the **** is goin on...
About 8-9 days ago the cardroom crashed along with all the sites of the network.Obivously they store everything on one place.
Today about 2 hours ago the cardroom along with the all sites crashed again.
Currently as i am writing this post the cardroom is "restored back to normal" as they claim.
I am getting nervious everytime something like this happens.One day it's gonna crash and never come back , instead it will come back but it will come back from a full circle and bite us on the ****in ass.
I have currently 1000$ as a payout request made on early 25th and a little below 700$ in my balance.
I am starting to think that these two crashes that occured in the last 10 days are caused by an outside source.
I don know , we have a guy here that contacted the freakin DOJ and who the hell knows what the feds are up to now.
Could be really them causin this nonsense to occur , i hope somebody would comment on that.
If anyone knows something or suspects something that is goin on in the whole network , let him please inform us what is wrong during the last 20 days.
I had a successful payout made about 13-15 days prior to this moment for 490$ that went just fine , but i am starting to think that these 2 crashes are far from happening by accident and the real reason behind this charade could soon turn fatal for all of us.
*Reposted in another thread*
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Old 12-01-2011, 02:29 PM   #93
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Re: Action Poker: my money is stuck with you

I'm waiting 15 days so far for my $1500 withdrawal to MoneyBookers.
Still waiting. ActionPokerNetwork still with their slow withdrawals...
I'll post here as soon as I get the money.
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Old 12-02-2011, 11:13 PM   #94
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Re: Action Poker: my money is stuck with you

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Originally Posted by juanlobato View Post
I'm waiting 15 days so far for my $1500 withdrawal to MoneyBookers.
Still waiting. ActionPokerNetwork still with their slow withdrawals...
I'll post here as soon as I get the money.
I sent them an e-mail, and after 24h I received the money.
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Old 12-03-2011, 05:06 AM   #95
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Re: Action Poker: my money is stuck with you

Quote:
Originally Posted by Mkristo View Post
I received my 2 payouts this week :

1. 439$ - 20th september ( payout requested - 5th september ) = 15 days
2. 331$ - 21th september ( payout requested - 10th september) = 11 days

To get my money so "soon" i wrote 2-3 times on support which was useless , they have prepared answers for delayed payouts complaints and of course i wrote 3 letters to operations.
A response within couple of days was given along with the first payout and on the next day the second.

I currently have another one still in process for $450.
I asked if it could be done today , but they said it can't because they do it on ballots and all were already transfered for today.
It was said that it will be sent " as soon as possible" .
I hope this will be in the beginning of the next week.

I have no idea , why others waited so much ( more than 20-25 days ).
Instead you have to buzz them with couple of letters to operations because they make the transfers.
You gotta keep in mind to be polite , but persistent until your demands are met.
That line in particular hasn't been dicussed. But if it is true it is lucky draw to get your money that is shocking.
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Old 12-10-2011, 10:39 AM   #96
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Re: Action Poker: my money is stuck with you

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Originally Posted by TheRaiderr View Post
That line in particular hasn't been dicussed. But if it is true it is lucky draw to get your money that is shocking.
Well , you see every form of orginized and systematic data has to be placed in order.The order is defined by the characteristics of the particular data.
So in online gambling sites it's of course the same case.
Yes , in other sites they might process withdrawals faster and even the same day , but here on APN it's a bit different so to say.
About the thing that they do their withdrawals on ballots - i knew this , let's be realistic - uuh , about 1.5 years ago
It's understandable that if you made a payout request today , tomorrow they will process with withdrawals from let's say previous week or 2 weeks,your withdrawal request is processed in their system and the person who is in service for these payouts to be processed sees that , but he wont transfer you the money.
I have no idea whatsoever how their systems arrange the payouts for each week or day ,but it's freakin obvious that they will process first the old withdrawals before the latest , but if they check out that an old withdrawal is lets say for 1500$ and one that is 3-4 days subsequent and it is for 700$ , which you think they will process first ?
I know that you might think they will go on with the later payout for 700$ which is logical , but we cant give exact answer about how they're system works.
So that is basically what doing payouts on ballots means and also that when they are done with the ballots for the day , they can't proceed with more.
They turn on the graphic system that shows automatically which payouts have to be transfered for the day and if they are 30 , they will proceed with them.
And here is another little think - when you contact their uncompetent in most cases live support team , you ask where is my money , they say to you we will contact operations to urge them to proceed with your payout sooner.
Of course this is in most cases never done - so you have to buzz operations with direct letters and then may be you will get your money sooner.
So basically what they are able to do is to put your name with your payout below it in their system somewhere in the top 10 or 20 payouts for today or for the next day , and that will eventually make your money arrive sooner.
They used to do this may be 2 years ago , now it's just a delusion to think this might happen so often.But the thing is that you can be one of those which might receive money sooner than expected by having them placing your payout request in today's ballots that they should proceed with
But you know that in the damn universe these good things wont happen to you so often , so take my advice and write them some letters directly.
Oh , and besides all ,you must have this thing that many call : " Good Luck "
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Old 01-27-2012, 01:26 AM   #97
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Re: Action Poker: my money is stuck with you

has anyone gotten a recent cashout from action poker??
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Old 01-27-2012, 08:00 AM   #98
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Re: Action Poker: my money is stuck with you

i had a 3k cashout from tiger recently which took a week (not sure if its still on the action network, i did hear something about it has moved)
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Old 01-27-2012, 08:31 AM   #99
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Re: Action Poker: my money is stuck with you

that gives me some amount of hope
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Old 01-27-2012, 08:51 AM   #100
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Re: Action Poker: my money is stuck with you

It's a lottery, true. Some time ago I got my cashout in 3 days!!! I was truly shocked. Wow, I thought, those guys have finally sorted out their financial troubles, yaay! So I made another cashout of the same size. Received it after 5 weeks
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Old 02-01-2012, 08:48 AM   #101
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Re: Action Poker: my money is stuck with you

took a week, but I got a cashout for 1500 today.
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Old 06-23-2012, 01:58 PM   #102
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Re: Action Poker: my money is stuck with you

What the Hell is going on with Actionpoker again??
I requested a payout 20 days ago, and still nothing!
I contacted live support 4 times and always same empty promisses: "I will send an urgent request... You will got the money very soon (and as soon as possible)... operation team is very busy (???!!!)" and same...
I sent an email to operations team 2 days ago, but no even a f****ng answere...
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Old 06-23-2012, 08:48 PM   #103
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Re: Action Poker: my money is stuck with you

Quote:
Originally Posted by LKbulls View Post
What the Hell is going on with Actionpoker again??
I requested a payout 20 days ago, and still nothing!
I contacted live support 4 times and always same empty promisses: "I will send an urgent request... You will got the money very soon (and as soon as possible)... operation team is very busy (???!!!)" and same...
I sent an email to operations team 2 days ago, but no even a f****ng answere...
Same here man i have alot stuck on this site (gear poker skin) I dont play there anymore i just have to cash out 8k a month it is always really slow.

But yeh this month have got nothing and there not answering emails??

My First 3k cashout was requested on the 1st of this month
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Old 06-27-2012, 08:24 PM   #104
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Re: Action Poker: my money is stuck with you

Use to play on this site until last summer when it took 3 months and numerous e-mails to finally get my money out. Left a very sour taste with me on online poker. Play for recreation, however do play to win helps to pay for vacations. Good luck to all who have money stuck here be patient and relentless with continuing to e-mail them constantly. As long as you are friendly with your e-mails you will eventually get your money just takes way to much time. Never going back to this site and use to play under the name JAMF.
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Old 06-29-2012, 11:00 AM   #105
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Re: Action Poker: my money is stuck with you

I am a non us player but I have a pending moneybookers withdraw for more than a month, there is no any reply from action poker. Each time, the support is pretending not to know what the other is doing, i was given the runaround by flowery standard phrases.

could any kindly provide the email address or contact information where I should complain about this? thanks

good luck every one!
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