I really liked 888 (nice soft, good tables and poker cams)
I had good perfs on big tournaments (like sunday 90$) and my bankroll was good
Until I received this by email..
Quote:
Dear ------, I am Francis V. from the Operations Department at Cassava Enterprises (Gibraltar) Ltd. I am contacting you in regards to your 888poker account with username "----------".
We have become alerted to several patterns of play upon your account that indicate a breach of our Terms and Conditions. We have conducted an investigation into your account to discover any signs of fraudulent activity. The patterns we are concerned with include members intentionally losing hands through our tables.
Therefore, in accordance with these conditions, your account with ourselves has been blocked. If you know of any reasons, contrary to the above, please could you inform us of these. If you wish to discuss this matter further, please feel free to contact us.
Regards, Francis V. Operations Department Cassava (Gibraltar) Ltd. operations@cassava.net
I read other players who were gaining money on 888 received the same email.. do they chase good players at 888?
The best part of the story is they don't provide history of the hands involved
Their answer:
Quote:
Good Afternoon Benoit.
I firstly apologise for the delay in responding to your email. I have reviewed your account and also your game history.
Whilst reviewing your game history I see that you have been participating in the transfer of money on our tables. As previously explained to you, this is when one member intentionally loses to another member so money can be transferred.
We are in particular concerned regarding your game play with "EliotUltra, Samustara & Pipiolin88". Using our tables to transfer money is strictly against our Terms and Conditions and will not be tolerated.
In our Terms and Conditions which you agreed to upon opening your account you declare that the source of funds used by you for gambling on the Site is not illegal and that you will not use the Service in any way as a money transfer system.
You will not use the Service for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you (in particular, the laws of Gibraltar). If there is any reason or any information that you could provide us with to help with this investigation please inform us at you earliest convenience.
Regards Sherylee Operations Department
my answer:
Quote:
Sherylee,
I have in no way been doing money transfer on 888, and I don't see why would I do on such small pots. I usually play small stakes as you probably noticed.
Can you send me the complete history of the hands involved in the case please?
Regards
them:
Quote:
Good Morning Benoit
The patterns of play we are concerned about are with members: EliotUltra Samustara Pipiolin88
Using our tables to transfer money is strictly against our Terms and Conditions and will not be tolerated. Therefore could you please explain any game play which is relevant to the above mentioned members and on your relationship with these members.
Once we receive your response, we shall be able to proceed with your account.
Regards
Natalie Operations Department Cassava (Gibraltar) Ltd
me:
Quote:
Natalie,
I do not know those players.
As asked before, can you send the hands history? What are the size of the pots involved?
The snake is biting its tail... and I have to wait 2 days for every reply of them
Anyone from 888 staff here?
Last edited by Mike Haven; 08-25-2011 at 01:23 PM.
Reason: 9 posts merged