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888 taking away my earnings 888 taking away my earnings

08-25-2011 , 07:43 AM
I really liked 888 (nice soft, good tables and poker cams)

I had good perfs on big tournaments (like sunday 90$) and my bankroll was good

Until I received this by email..

Quote:
Dear ------, I am Francis V. from the Operations Department at Cassava Enterprises (Gibraltar) Ltd. I am contacting you in regards to your 888poker account with username "----------".

We have become alerted to several patterns of play upon your account that indicate a breach of our Terms and Conditions. We have conducted an investigation into your account to discover any signs of fraudulent activity. The patterns we are concerned with include members intentionally losing hands through our tables.

Therefore, in accordance with these conditions, your account with ourselves has been blocked. If you know of any reasons, contrary to the above, please could you inform us of these. If you wish to discuss this matter further, please feel free to contact us.

Regards, Francis V. Operations Department Cassava (Gibraltar) Ltd. operations@cassava.net
I read other players who were gaining money on 888 received the same email.. do they chase good players at 888?

The best part of the story is they don't provide history of the hands involved

Their answer:

Quote:
Good Afternoon Benoit.

I firstly apologise for the delay in responding to your email. I have reviewed your account and also your game history.

Whilst reviewing your game history I see that you have been participating in the transfer of money on our tables. As previously explained to you, this is when one member intentionally loses to another member so money can be transferred.

We are in particular concerned regarding your game play with "EliotUltra, Samustara & Pipiolin88". Using our tables to transfer money is strictly against our Terms and Conditions and will not be tolerated.

In our Terms and Conditions which you agreed to upon opening your account you declare that the source of funds used by you for gambling on the Site is not illegal and that you will not use the Service in any way as a money transfer system.

You will not use the Service for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you (in particular, the laws of Gibraltar). If there is any reason or any information that you could provide us with to help with this investigation please inform us at you earliest convenience.

Regards Sherylee Operations Department
my answer:

Quote:
Sherylee,

I have in no way been doing money transfer on 888, and I don't see why would I do on such small pots. I usually play small stakes as you probably noticed.

Can you send me the complete history of the hands involved in the case please?

Regards
them:

Quote:
Good Morning Benoit

The patterns of play we are concerned about are with members: EliotUltra Samustara Pipiolin88

Using our tables to transfer money is strictly against our Terms and Conditions and will not be tolerated. Therefore could you please explain any game play which is relevant to the above mentioned members and on your relationship with these members.

Once we receive your response, we shall be able to proceed with your account.

Regards
Natalie Operations Department Cassava (Gibraltar) Ltd
me:

Quote:
Natalie,

I do not know those players.

As asked before, can you send the hands history? What are the size of the pots involved?

The snake is biting its tail... and I have to wait 2 days for every reply of them

Anyone from 888 staff here?

Last edited by Mike Haven; 08-25-2011 at 01:23 PM. Reason: 9 posts merged
888 taking away my earnings Quote
08-25-2011 , 07:45 AM
if by good players you mean colluders, probably.
888 taking away my earnings Quote
08-25-2011 , 07:53 AM
Looks like they accuse you of chipdumping, or benefiting from proceeds of chipdumping

Have you, like ~50% of other regs at 888, got accounts on several different skins? (Littlewoods, wsop.com, luckyace, pacific, 888 etc)

The security department are as lol bad as support; can't wait til Caesars ship this s***y site offshore to the states.
888 taking away my earnings Quote
08-25-2011 , 07:55 AM
Oh they do that to people randomly for no reason sometimes because they are completely incompetent, did it to me too but I resolved the issue with them, can't be bothered to explain, go through my made threads and you'll see what happened. GL
888 taking away my earnings Quote
08-25-2011 , 07:56 AM
Quote:
Originally Posted by DaycareInferno
if by good players you mean colluders, probably.
Dumb.
888 taking away my earnings Quote
08-25-2011 , 08:17 AM
Quote:
Originally Posted by DaycareInferno
if by good players you mean colluders, probably.
Pretty unfair to write him off at this point.
888 taking away my earnings Quote
08-25-2011 , 08:19 AM
sigh loller 888.. so sickening to wait 2 freakin days for reply!

gl!
888 taking away my earnings Quote
08-25-2011 , 08:19 AM
Quote:
Originally Posted by ArcadianSky
Pretty unfair to write him off at this point.
Just ignore this troll


Anyway what room should I play in, with no issues of this kind?

Pokerstars? PKR? Full tilt?
888 taking away my earnings Quote
08-25-2011 , 08:20 AM
I don't understand your problem, you chip dumbed, got caught > move on and play 2nlhe else where
888 taking away my earnings Quote
08-25-2011 , 08:20 AM
Quote:
Originally Posted by Corvette1981
Just ignore this troll


Anyway what room should I play in, with no issues of this kind?

Pokerstars? PKR? Full tilt?
lol'z

You level'n???
888 taking away my earnings Quote
08-25-2011 , 08:24 AM
Well I'm not the first person this happens.. they seem to do it on players with positive bankrolls

Trolls: go to another thread thanks

888 staff: alive here?
888 taking away my earnings Quote
08-25-2011 , 08:26 AM
Bodog is dope. Easiest games on earth. Just my opinion.

Also, being that 888 has a staff of like one person and a pet dog, I doubt anyone from that company will be in here any time soon.
888 taking away my earnings Quote
08-25-2011 , 08:29 AM
I tried to spread the word a long time ago allready. 888 is a scumsite
888 taking away my earnings Quote
08-25-2011 , 08:29 AM
Quote:
Originally Posted by Corvette1981
Well I'm not the first person this happens.. they seem to do it on players with positive bankrolls

Trolls: go to another thread thanks

888 staff: alive here?
So your saying every one on 888poker.com who has money in there account gets it stolen from them? Sir I very rarely play on there but have around $6k due to some binks and I have never chip dumped there for my account is not blocked.

You chip dumped at 2nlhe and your account is blocked...get over it and go deposit on Full Tilt...oh wait...dumb ass
888 taking away my earnings Quote
08-25-2011 , 08:29 AM
If you didn't want them to take your money, then why did you cheat?
888 taking away my earnings Quote
08-25-2011 , 08:36 AM
If I want to send 5$ to someone I paypal him... don't see the point in doing that on a poker table
888 taking away my earnings Quote
08-25-2011 , 08:39 AM
Quote:
Originally Posted by Corvette1981
If I want to send 5$ to someone I paypal him... don't see the point in doing that on a poker table
Are you for real or you trying to level? I honestly can not figure it out.

Either way you funny
888 taking away my earnings Quote
08-25-2011 , 08:47 AM
Quote:
Originally Posted by KnockItOff
If you didn't want them to take your money, then why did you cheat?
people around here use the word "cheat" so liberally. stop what this ****. not all rule breaking is "cheating", believe it or not.
888 taking away my earnings Quote
08-25-2011 , 08:49 AM
Quote:
Originally Posted by ArcadianSky
people around here use the word "cheat" so liberally. stop what this ****. not all rule breaking is "cheating", believe it or not.
Yet all rule breaking is against the T and C's, there for OP has no right to complain....
888 taking away my earnings Quote
08-25-2011 , 08:53 AM
why don't you just phone them up to resolve the issue...
888 taking away my earnings Quote
08-25-2011 , 08:55 AM
Quote:
Originally Posted by jewbinson
why don't you just phone them up to resolve the issue...
Because the 888 employee is on his day off and the dog does not have the ability to pick up the receiver.
888 taking away my earnings Quote
08-25-2011 , 09:08 AM
Quote:
Originally Posted by X27DuL0R
Yet all rule breaking is against the T and C's, there for OP has no right to complain....
and this is assuming he actually broke the rules...which we're uncertain of at this point...

He very may well have done something wrong, who knows, but it's completely unfair to be jumping on him like you are. People like you are the same type that told people when they were being superused "yeah sure, I'm sure someone on UB staff can see your hole cards har har". Give people a chance before you grab your pitchfork.

Additionally, nothing in life should be as black and white as you make it seem. I guarantee you if you got a ticket for doing 56 in a 55, you'd be complaining...and you'd have every right to be.

Last edited by ArcadianSky; 08-25-2011 at 09:17 AM.
888 taking away my earnings Quote
08-25-2011 , 09:25 AM
Dear customer,

As you can clearly see, it is against our T&C for you to fold a hand. Furthermore, losing is also against the rules. Since you are CLEARLY chip-dumping, you must have a zero balance, since chip-dumping means giving away money. Therefore, we are clearly unable to take away your earnings as you obviously dumped the earnings. We are closing your acct because poker is not about transferring money from one player to another via means of betting on poker hands. Poker is about depositing money and never earning or losing a penny. In addition, we get really upset when someone forces us to rake a hand. We prefer to not make money too.

Of course, I find the whole thing funny since I DID chip dump on Stars before. It was like $5 as a partial refund on an absolutely pathetic suck-out. I just couldn't keep the guy's money after seeing what I'd done through ignorant luck.
888 taking away my earnings Quote
08-25-2011 , 09:34 AM
Any chance the money you (lost) was un-cleared deposit bonus?
888 taking away my earnings Quote
08-25-2011 , 09:43 AM
Quote:
Originally Posted by Cosmos5
Any chance the money you (lost) was un-cleared deposit bonus?

No it was earnings from tournaments mainly (400$ from poker strategy freeroll + 1000 $ from 90$ sunday tournament) and some cash games

I did withdraw 400$ 2 weeks ago then comes this story

@ractar
888 taking away my earnings Quote

      
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