Hello,
I obviously can't speak for the other sites discussed here, so let me confine the answers to PokerStars.
Quote:
Originally Posted by ZonaAlumn
I AM much more concerned that stars has access to what I do on my computer away from playing poker. Can it check to see what porn Ive viewd, my bank info, my email password???
No, we can't. Not only do we not have any inclination to know this information, we don't have the ability to obtain it.
Quote:
I think this is outrageous.
Well, it's not happening, so you shouldn't be outraged.
Quote:
Originally Posted by mappedout
I believe they can, while the client is running, take what amounts to screen shots so they can check what else you are doing
We don't take screenshots. Apart from anything else, the volume of that data would be prohibitively expensive to receive and store.
Quote:
Originally Posted by Huckleberry Pie
That seems like a big invasion of privacy. Like what if we have our bank accounts open online and they get a screenshot of our account balances. If this is the case then I will just have gay porn open any time that I am playing at stars so that their security people will have to look at *****.
We can't see the porn that you're looking at.
Quote:
Originally Posted by JasonInDallas
What troubles me, however, is the possibility that I may inadvertently click on some link the site doesn't like and end up losing my account and funds. I'm sure they don't intend this, but it's certianly possible and it's not like I have the option of mediation as their decision is final.
Firstly, we don't seize funds for viewing such websites.
Secondly, we're bound by the law of the Isle of Man - we can't just seize funds willy nilly. As was reported recently on here, players are able to take legal action if they're unhappy with our decisions in this regard.
Quote:
Originally Posted by ForRealDD
How is it ok for them to be taking screenshots in the days of online banking, among other very personal things? I don't want somebody in another country coming across a screenshot of my online banking information.
We're not taking screenshots.
Quote:
Its not the site as a whole im concerned with, it would be more a rogue employee who is getting paid $10/hr. Somebody offering him $5k to compile info, though not probable is not out of the realm of possibilities.
The people who have access to our bot tools are all paid significantly more than $10 an hour. They're some highly trained, highly skilled folks who do a genuinely good job at this.
I hope that this puts your mind at ease, but as always if you have any further questions, please feel free to email us at
support@pokerstars.com anytime.
Sincerely,
Michael J
PokerStars Game Security Team