Anyone ever get too much back from the cage when cashing out?

what happened/what did you do?

happened to me tonight..

I have on a few occasions, and I caught it right away. I have also received too little and caught it right away. I just tell the cashier while we're standing there.

Cashier was going to pay me for a rack of chips of a different (higher) color/denomination.
I pointed out her error.

These usually end in ethical flame wars, as you'll see in the threads below. So this thread might get locked quickly if this one goes there as well. But for now, post on.

Here's a case where the OP was contacted by the casino after it discovered the overpay:

http://forumserver.twoplustwo.com/27...ng-me-1669681/

Here's a case where the OP immediately corrected the cashier, and asked about the consequences had he taken it:

http://forumserver.twoplustwo.com/27...-much-1454989/

Here are a couple more. Feel free to search the forum, there are more. (I searched "overpay" to find these)

http://forumserver.twoplustwo.com/27...otted-1365408/

http://forumserver.twoplustwo.com/27...-cage-1039420/

thanks

This happened to me yesterday. I cashed out 1163 or something like that, I gave the cashier 7 and she gave me 1200 back. I said that was wrong, she said no and then I just stood there. She figured it out. Makes me think I should know how much I am cashing out - super lazy about that.

I always know how much I'm cashing out.

If I'm giving the cashier addition cash to come to an even dollar amount I'll do it in 2 transactions. Cash 1163 then take the 3 + 7 and ask for a 10. I always tip the cage if I do this. (I usually tip the cage anyway).

I only remember 1 time they tried to pay me the wrong amount. I just said "Count that again" and she did and came to the correct number. I think it was an error in my favor but it's been a while and I'm not sure.

Because of all that I can't really imagine noticing I was paid the wrong amount after I walk away from the cage. Certainly hasn't happened yet.

this happened to me the other day.. when getting my chips I always give two one hundred dollar bills and ask for $140 in red, $10 in white, and a $50 bill back.. she was trying to give me $160 in chips and the 50 back. I was about to be a baller but decided I want to make it to jesus when I die and gave the girl a heads up on the mistake.

this is why cashiers should not be allowed to sell less than a stack of small denom chips, fumbling around with red and white is just begging for a mistake to happen

I know that's the way they do it in Borg poker room cage, and it makes it harder for the cage to f*** up, but really there is no need for it as long as employees are properly trained (which a lot of the time they are not).

This job is essentially a casino version of a bank teller. Why can the bank tellers handle all kinds of transactions and casino cage employees should not be expected to be able to do the same?

about two or three weeks ago as a supervisor was watching a teller finish counting out my money, she said no, that's only 4400, and took another hundred out of the draw and just gave it to me.

While I was also counting along, I thought they were right to begin with so I counted it myself and there was an extra hundred in there which I gave right back. I also joked with them and said "what are you trying to do, get me kicked out?" well it was a joke, but it wasn't if you know what I mean. I would have gotten questioned the next day about it and told to fork it over or leave anyway.

You are under the delusion that bank tellers never make errors?

You don't deal with many bank tellers, do you?

Tip the cage, John? Really?

I bank with P** and C**** and typically have very good branch experience on my transactions. A typical bank teller can have a variety of transactions in addition to customers just depositing and withdrawing money. Those are credit card payments, mortgage payments (which are sometimes customers paying their regular monthly payment and sometimes additional principal/escrow payments), customers buying certified checks, small business customers bringing a number of small bills and "coloring up" and multitudes of other transaction. Fees for some of the transactions might be different depending on the account type (i.e. premium customers get free certified checks, while low level account holders pay for those).

Poker cage personnel only has 6 possible transactions: sell chips, cash out the customer, cash out a tipped casino employee (dealer/waitress/etc...), register a customer for the tournament, pay a customer that cashed in the tournament, pay a customer that won a promotional prize, such as high hand. It is a much easier job than being a bank teller and its not even close.

There is no reason for Borgata to not be able to give me 1 red, 2 green, 1 black when I give them $400 at the cage.

Neither he nor anyone was making a comparison. They were responding to your claim about bank tellers.

Happens more than you think. You should call attention to it right away and give the money back. Pretty good chance they will catch the mistake later on video and you will not be allowed to play there again until you repay it anyway.

If you notice you were overpaid, just tell them and get a recount and pay back the overage. Why is this a question at all?

True enough, I suppose. On the other hand, if you deliberately try to confuse someone, you have no cause to be upset if you are successful. Or are you using some non-standard chip colours?

If you need exact change you can always get it at the table, unless you just want 15 people in line behind you roll their eyes as you hand the cashier a hundo and ask for $85 in pink and 15 whites

Yeah cuz it's much better to make change at the table where there's almost always 8 guys waiting to play a hand vs at the cage where the person assisting you doesn't have any other tasks and there's almost never 8 guys waiting behind you.

what does "waiting to play a hand" even mean?

let's say there's a hand in progress, me and my neighbor are both out of the hand I throw him a black and he ships me a stack of reds. unless you're implying that I'm wasting his precious time that he's allocated for facebook messenger

I once collected $200 from a bank error in my favor...

Saved me a trip past Go!

I've had it happen a couple of times to me while cashing out. Nothing significant, I believe $20 each time. I told the teller at the cage immediately, they recounted and then thanked me. That's just me though, I pass no judgment on anyone that would keep the extra money.

If you are one of those that would keep the money, just be man enough to own it. Don't use the "I didn't notice it until I got home" excuse as your explanation. Be real about it and say "they messed up at the cage and overpaid me, and I kept that ****". LOL

The meat of these threads comes from how differently it gets handled if you get shorted v 'they' overpay.

The case I've posted here a few times indicates that if you step away from the cage window the 'issue' is over and you've accepted the transaction as complete. But if 'they' come up short and review the tape you are expected to give it back ... sometimes without anything to backup their claim.

I got lucky and didn't exit the view of the camera 'on that window' when I found multiple $20 instead of $100 in my stack. GL