I'm posting this from my phone so I've skipped over or summarized details that I think are irrelevant. This happen in a 1/3 casino game.

Signed act action preflop culminates with two players all in. At this point the shuffle machine relight illuminates and and error message is displayed saying there are too many cards i the deck. Dealee opens the machine, spreads the cards and reveals that in fact an extra card is in there. A card from the deck of the current hand. Aka the current habd was dealt with a 51 card deck. As I have stated there was significant action preflop but not flop has come out What's your ruling and why

Will reveal floors decision later on

Thanks

Well, RRoP sez:

Personally, I can live with either "Play on!" or "Void hand", as long as it is consistent.

I say void it. Rule 10 says "results" a hand can't have results until it is over. You know the deck is fouled, fix it and start over.

As I understand it, the action was already closed, so everybody were either all in or had folded. Continue the hand. It's fair to think nobody had a chance to

1. Know there was a card missing
2. Knowing which that card was

I assume the dealer spread the cards with the cards back up. If he did it with them face up, and had everybody see which card it was, then I guess the policy is to void. Even seeing flop-river knowing which card is missing doesn't feel right, gives too much unhealthy fuss.

The hand is void I'm afraid.

To start off with, there would have to be a staggering amount of bad procedure if this actually happened, which makes me think this is a made up situation. The shuffler should have picked that up the other deck had 51 cards as well. The dealer thought the best approach was to stop a hand in the middle of playing out and spreading the other deck on the table If true, no wonder the cards got mixed up.

I suppose it is possible that the dealer could have started the current hand before putting the previous deck in the shuffler. Anything is possible in a room where a dealer feels like the right procedure is to stop in the middle of a hand and spread a second deck out on the table before dealing a flop. He or she could have started dealing, then put the deck in the shuffler. A burn or discard could have been mixed in at that point. As such, I would continue play. The card in the other deck has already been played.

I think you need to name the room where this took place. A room this poorly run needs to be pointed out. That is, if this actually happened.

I would like to see the hand voided for a variety of reasons.

However, I can easily see the ruling being to use that card as a burn card because its quick and easier than unwinding the betting in some situations. So defining 'significant preflop action' would be nice.

A deck missing a card does not constitute a fouled hand or a void deck. Play on!

It appears that as the dealer grabbed the new deck out of the shuffler and when doing so, they left one card still in, added the new deck, and then proceeded to deal out the next hand with one card short.

With substantial action, unless the all-in players agreed amongst themselves, I'm letting the hand play out as normal.

I'm not using that card as a burn card, but instead just treating it as if it was a boxed card.

When the dealer gets up, train them on the proper procedures for a sticky deck.

What are the proper procedures for a sticky deck?

Significant preflop action was follows:
Button straddle to 6
5 callers, straddled makes it 50,
2 callers, third player shoves all in.
Straddler calls

The floor ruled that that the missing card is treated as an exposed card. I pointed out that nobody knew what the card was and it was never exposed. Floor turned over the cArd lol. And dealt the flop turn and river as normal

Our procedures:

When a dealer notices that a card is missing or an extra card is in a deck, they should call the floor, and hand them the deck and let them know it's a "sticky deck".

The floor would then take the deck away from the table, and examine it.

The dealer at no time, should bring extra attention to the fact that there is a card missing or an extra card in front of the players. It's the reason we use the term "sticky deck" instead of having the dealers say they're missing a card.

So, you don't tell the players what is going on.
You remove the deck from the players' view.
You "fix" the problem without telling the players what you did.

Horrible.

But shouldn't the players in the game know that the deck is flawed in some way?

First off, we're not fixing anything. We're examining it. 99% of the time, it's simply that the deck is worn, and isn't getting counted correctly by the shuffler. Sometimes a card gets stuck/lost in the shuffler. In these instances, it's simply not prudent to have the players involved.

Now, if it turns out that the card is actually "missing" or we end up with an "extra" card, the players would be notified, and further investigating would be required.

Depends on the situation.

Other than exposing, i agree with the ruling. Imo, showing the card serves no purpose. Just bury the card in the muck, play the hand out, and bring a fresh setup before next hand, as both decks are now fouled.

Hand took Place at harrahs New Orleans fwiw

Harrah's NO doesn't spread $1/3.

The hand has so far resulted in significant action.

Um away? Check bravo check their website call them

My apologies. When did that change?

Significant action has taken place hand is played out.

This is a voided hand up until the results are final. If the missing card is discovered after the dealer deals the river and pushes the pot, the results stand. If the missing card is discovered before that point, refund all chips and replay the hand with button in same spot.

Sorry. It wasn't clear to me that you were talking about just decks that the Shufflemaster red-lights for possibly having the wrong number of cards.

Where are you getting this from?