Well maybe you have a point, IDK, but most dealers just muck the cards pretty quick so they can get on to the next hand in my limited experience. I will look at that like you suggest.

Thanks for all the responses ... I was out of town all weekend and finally checking back here.

So ... The Floor is called over and 'simply' rules that Seat 1's hand is live and tells the Dealer to recreate the pot and move the chips away from Seat 2.

Seat 2 refuses to give up the chips. Floor comes back over after 5-6 minutes to find nothing resolved and Dealer is on phone trying to get a Supervisor ruling over the phone. Floor tells Dealer/Seat 2 to pull the chips off the table until Supervisor can make a ruling and the table can get back to playing some hands.

Supervisor actually shows up and talks to Dealer only, not the Floor who made the initial ruling. Tells Seat 1 that the dealer made a mistake and his hand should've been mucked, thus Seat 2 should keep the pot ... even though his hand was shown as the winner via the mistake. As a show of good faith, Supervisor gives Seat 1 his half of the pot from the cage and lets Seat 2 'keep' his chip stack intact. GL

Didn't expect that but I wouldn't argue with it. Seat 1 is lucky that the dealer didn't follow procedure or he would have nothing. A business keeping customers happy seems like a good thing.

There are so many WTFs here I don't even know where to begin.

After floor rules that seat 2 has to give up the chips, he should remain at the table until this is concluded, not immediately wander away again as he appears to have done.

Once seat 2 refuses, dealer should yell for the floor again.

How in the **** does the dealer end up on the phone with the (shift?) supervisor? Does each table have a bat phone? Did he just leave the table and well unsupervised? Did he get pushed while arguing with seat 2?

Regardless of how it logistically happened, what on earth possessed the dealer to call the shift supervisor, rather than talk to the floor, and let him handle it?

How does the shift supervisor take a call and not ask to get the floor's interpretations before even going to the table?

Shift Sup is allowed to overrule the floor ruling, but if he does so he should be sure to be right. His is an awful ruling, compounding the fact that he overruled the correct ruling made by the floor.

The largest WTF goes to giving half the pot from the cage. I don't understand how he still has a job after that. I mean, good for seat 1 I guess, but still. Holy ****.

I mean, from the casino's point of view, sure. But as a player, I'm never going to complain about a decision that puts a bunch of free chips in play rofl

If I were seat 1, I might complain, because I only got half the pot instead of the whole pot.

On the other hand, I got half the pot instead of no pot.

But yes, I was talking about the casino's point of view, and the point of view of a good ruling. This one was none of the above.

So the supervisor admitted it was a dealer mistake and refunds half? Why not fully? It's either the casinos fault or it isn't and he just said it was. His own logic doesn't even make sense.

This is a poker room, not casino ... And now you know why I want to take it over!!

Players flock here despite all the 'dust' that is created due to supervisory mindset. Unfortunately before I could take the room over the business increased to the point where the deal I had in place was no longer valid. Missed opportunity for sure ...

I have great respect for the room as a whole since the effort and love of poker is present. I just wish I could put some of my own love into it .. GL

First supervisor got it right. And then apparently he walked away and didn't make sure his ruling was correctly followed. He should've told seat 2 to give up the chips or risk being arrested for theft. At this point it is more than a "don't come back" thing. A ruling has been made that those chips don't belong to you so you need to give them back or we call the police.

Unfortunately the Supervisor was dealing another table at the time due to labor shortage and 'figured' his ruling would be followed ... which opened the door for 'the rest of the story'. GL