Although this was a player mistake and a technically correct decision by the floor, there is another aspect to this situation and the OP's appeal which should be mentioned.
Quote:
Originally Posted by horVeech
Isnt this way over the line from the casino and what steps should i make in order to not let them get away with it ?
Even if the situation were different and the mistake were the casino's, not the OP's, since the Hard Rock is an Indian tribal casino there would be no steps that could be taken to "not let them get away with it", other than laying at the mercy of the casino management.
In the US, most tribal poker rooms are not regulated by state governments. Usually the only regulatory authority overseeing the operation of the poker rooms is the tribal gaming authority. When you step onto tribal casino property, you are stepping onto sovereign tribal lands. You have no recourse to U.S. courts in most cases. Tribal casinos do fall under the regulatory oversight of the federal National Indian Gaming Commission, but there is no accessible process for individual player grievances.
Even tort liability for severe issues such as loss of life or limb is limited to only what is available under tribal-state compact. In Florida with the Seminoles, the limit is currently $100K per occurrence.
So don't think that following the rules protects you when you play in an Indian poker room. Your only recourse is to the room management or tribal government, and the only leverage you have is public sentiment. Just something to keep in mind - it makes playing poker at tribal venues more of a gamble.