Originally Posted by psandman
In this case, the issue was caught before there was any action after her call .... there is no reason not to give her back the chips.
Except that there is rule 1, it is 3/6 limit and the table is coming to a grinding halt if she has to leave the chips in without getting her cards. Her story is that the dealer mucked her cards. That means the floor has to get called over. She's going to tell the floor she knows her cards and demand that they be returned from the muck. 3/6 limit isn't a professional's game, so you're going to have to deal with bad players. She made a mistake. Give her the opportunity to have a little dignity to get her chips back. She'll stay to pay more rake. If you make her look like an idiot, she'll likely go somewhere else. Finally, making her pay money in a pot she can't even compete in is unfair.