Quote:
Originally Posted by glutenfree
Did support respond when you emailed them?
I hadn't e-mailed them but since the rep hadn't responded in here yet, (kinda wanted to hear his response aside from a CS response) I did and here is their response:
Hello xxxx,
First off, please accept our apologies for the delayed response as we are currently experiencing high ticket volume.
Yes, we don't have the means to provide those information to you. However, your request/feedback has been forwarded to our Management. Rest assured it will be reviewed. We are in the process of updating our site wherein all game played (history, hand or details) can be checked on your end.
Should you require further assistance, please do not hesitate to contact us again.
Regards,
Emily