1st proof of address you sent has no date.
The rest were inside the envelope.
There's no use sending tons of emails if you can't send us what we need. Again, make sure that your name, address, and the date is there and that it's within the last 3 months.

He is one of the nicest guys I know and you wouldn't say that if you knew how this company was built from the ground up. I'll tell him you said hi, though.

I was also talking to someone who had the same issue as you earlier and he was able to purchase successfully after trying it on a different device. He was trying to purchase a package using his phone, so he tried again via his laptop. Then, he was also able to purchase again using his mobile phone.

If you can provide your username, I'll be more than happy to check the status of your cash out request.

Looks like you got a head start on the inaugural induction into the Hall of Lame, Kim!

This year, the nominees for the "I can NOT count to potato award are...."

Well, heres my update. Cashed out on 5/9. Got approved and got the money in my paypal on 5/12. Smooth transaction. Thanks Kimbr. Im very happy, Global Poker paid me faster than any poker room has before. See ya on the tables. ~Shawn

Unfortunately impatient people like yourself are creating a bigger problem for Global by spamming them with countless emails. Didn't all of your autoreplies state to be patient for 5 days?

Try to give Google a call. Does that mean they are a scam because you can't find their phone number for support? Could you imagine the amount of employees Global would have to have on hand with the amount of people unnecessarily freaking out like you are?

So an auto reply doesn't count as a reply? Maybe sending 5 more emails will get a person to reply to you?????

How many buttons should it take to initiate a cashout? Global never made me go out of my way to push extra buttons when I cashed out. And they definitely have your $100 available.

So you want to wait a week or more to receive your debit card in the mail, but you don't want to wait a week to verify you are who you say you are?

I bolded the part of your above statement I fixed for you. Unfortunately most people who have good experience with products or services do not take the time to post positive reviews, but those who are unhappy for whatever reason most likely will. Look at Amazon for example. Any given product will only have a handful of reviews. 50, maybe 100.... if this accounted for 5 or 10% of how many of that product Amazon shipped I would be surprised.

I'm glad I could enlighten you a bit.

A little advice to anyone who may happen to come across this before posting this nonsense, be patient and quit sending multiple emails. If you don't hear from a real person within 5 days then send another or post in here.

So,

They do pay, you just gotta be patient. I cashed out $200 leaving myself a decent bankroll.. that I unfortunately tilted away soon after. Thats fine, whatever. So now my nightmare is solely involving PayPal and re-depositing.

First, the day my money cleared from GP, I found PayPal removed my bank info, and wouldn't let me add it back. So that's fine too, I found a way around that. I just ordered a $100 Keurig machine at Walmart for my gf's mom for Mothers Day. Which left me $86. So after I went broke I went to re-deposit and got this message.



It was extremely frustrating, it wouldn't even let me deposit with the debit card I had on file with PayPal, much less my available balance. Its NOT just Global that PayPal was rejecting, it was pretty much anything but Walmart. So there's some security measure PayPal has in place I found. You can read the article below, this is gonna be a problem for some of you too, that's why I took the time to inform you. They charge a fee and you have to wait up to 3 weeks to get a check from PayPal, and my bank must of just opted out when they saw I had poker winnings incoming.

https://www.paypal-community.com/t5/...n/td-p/1052766

So, hopefully you never have to deposit again, but if you do. Just use your debit card as a guest purchase, without logging into PayPal. The link to do that is below the login screen if you encounter this.



I wish I knew if it was always gonna be like this. I tried depositing on multiple devices, multiple browsers, clearing cache and nothing. So for me, I either have to have a check drawn or buy things at walmart (which can always be returned for cash) But at least things still go through with that at least.

So basically, My bank unlinked PayPal.. and PayPal wont let me use it for things I want... almost like its their money and not ours, and nothing we can do about it. I think it's gambling related that's doing it. Hope none of yall have this problem, but if you do, this is the best I know to do for now.



Why cant things just be easy lol - I loathe Walmart

Global is acting like an outright SCAM ARTIST right now.
STILL no ID verification, STILL no payout, STILL no contact from "customer support".
WHISKY TANGO FOXTROT, OVER??????
If you feel like having your money debited from your account, winning a bit, and then having them give you the middle finger when it's time to get yours, GO 4 IT!!!! I'm not into that S***.
That's all that is happening right now, so BEWARE!!!!

O'rly?

I got paid a 4 figure cash out last week in less than a day. Many others have been getting paid without issue as well which I'm sure you know because you've taken a few minutes to read the cash outs thread rather than being lazy and doing no research, right? Have you checked your spam folder for their emails? LIMA OSCAR LIMA if you haven't done either of these.

Global Poker,
Here's a novel concept, that's easy to grasp!

PAY YOUR PLAYERS THEIR CASH OUT REQUESTS AND PROCESS THEIR ID VERIFICATION?

Buy-ins, BEWARE.

TANGO ROMEO OSCAR LIMA LIMA

BUY IN'S BEWARE!!!!
DON'T DO THIS SITE. There's people here that try to use their sorry excuse of a rebuttal, fiercely defending and making excuses for VHL and Global Poker about not getting you YOUR money on YOUR cash out requests. As to why they are doing this, is beyond me. They obviously get paid to try and extinguish fires.

Being "patient" is what they use. GTFOutta here with that nonsense. It's OUR money, and you are damn near FRAUDULENTLY holding it. Patience is something I bestow and exemplify to people and companies that are actually LEGIT.

Let me start with the good. My personal experience has been entirely positive. I started playing the beginning of February. Since then I have cashed out over 10x what I deposited, in 5 seperate withdrawals, and have a healthy bankroll still on the site. My withdrawals have all taken a day or less from request to paypal.

That being said, Global is doing a great disservice by not being upfront about the problems they are facing.

Yes, the site has grown drastically in recent weeks. Apparently, even though they are paying for ads all over Facebook they weren't ready for the growth. So now it is time to get in front of the mistake and be transparent to their customers.

Put a FAQ on the main page. Tell people what to expect from customer service. Manage the problem! The worst course of action is to let this continue!

I know several people who have seen the ads on their facebook page who have never played online poker. It's painful to think these new players are getting a terrible experience and will never come back to play.
Of course they say it's a scam. They are allowed to deposit money immediately and then are left in the dark when they want to cash out. The reasons why don't change the end result.

AND, global is taking their money and letting them play and pay rake BEFORE verification!
Thats BS.
Solve the issue on the front end and don't let people deposit until they are verified. I bet then it will be worth the money to hire the staff needed to grow a sucessful poker site.

Troll, you say?

Everyone: Again, like I said, these people are idiots. They have a stake in this thread game. This company SUCKS. They'll use unverified claims, and idiotic statements. (see below)

"Oh yeah? I just got a 4 figure payment today".

Good for you, but more than likely, they're FOS. I can't even get this poker site to process a 100 dollar transaction, so there you go.

You all be the judge.

BINGO!!!!
Tell a person what's up. It's called FULL DISCLOSURE, prior to events unfolding.

Still waiting for you to provide your username. I can't help you if I can't check your account.

All of the Admins boast and brag on and on about this company having 40+ million in liquid revenue, and are a "publicly traded Corp".....blah blah blah.

Whatever. You guys can't even pay your customers their menial 100 dollar cash out requests, nor can you even process a simple ID verification request. The only line of defense this company has is sending you an auto-reply message in email, "We'll get back to you on that", and some idiotic statements from fools who try to stymie legitimate questions and claims on this forum. Again, they have a dog in this.

Meanwhile, they spend booty-loads of money on a marketing blitz with Facebook and other media sources....and still can't make the cut of a 100 dollar payout.....Brag on, brag on......

Still no payout, still no ID verification, still no contact from customer support.

Look up my account under my real name, Andrew Munz. You'll find it.

Look it up under my real name, Andrew Munz. You'll find it.

HEY EVERYONE!!!!
Now, I'm laughing my A** off!
Just tried to log into my account, and this is what it says....
YOUR ACCOUNT IS BLOCKED. PLEASE CONTACT CUSTOMER SUPPORT.
What's up with THAT?
So the admins DID know my account, and were able to look it up.
So you call someone out on getting paid and THAT'S WHAT YOU GET????
Great customer service.

STILL WANNA PLAY HERE FOLKS????

I just sent you an email and approved your cash out request. The ID you sent us is blurred but it's okay. With everything you've said, I'm assuming that there won't be a second cash out request because apparently, we can't get our act together. Anyway, we wish you all the best on your future endeavors.

GP,
WHATS NEXT? After blocking my account for roasting you on a public forum, are you going to start claiming something went afoul with my account, and my less than 100 dollar win was fraudulently acquired?

That's about what I'm expecting from you at this point.

Seriously folks, I can show you proof of this bulls*** if you're interested in taking a look at it.

I'll provide you screenshots and the whole 9.

Lol, didn't I just tell you that I processed your cash out request? The funds will be in your PayPal account within the next 12 hours. With everything that you've just said, I just assumed that you don't want to keep your account anymore. In case you do, please send us a better photo capture of your ID.