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Old 05-24-2017, 10:12 PM   #301
Rdsxfan
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by Rdsxfan View Post
After an unusually slow bubble a couple of weeks ago, I emailed support and asked them if they could add antes to help speed up play towards the bubble and final tables. Of course they could have waited a couple of levels, but taking $4 as an ante out of a starting stack of 2,000 at 20/40 isn't the worst sin. If it speeds up play it will be worth it.
The site today has eliminated antes for the first 6 levels ( usually 1 hour of play). They listen to complaints and make adjustments pretty quickly.
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Old 05-24-2017, 10:53 PM   #302
orange_dude
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Re: GLOBAL POKER--STAY AWAY

Kimber,
My cashout now says DENIED:

May 16, 2017 11:07 AM 44.82 Denied

Is it because of the $50 min not being met? Am I verified at least so I don't have to wait 1-2 weeks again if I cashout more more?

Thanks,
orange99
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Old 05-28-2017, 03:58 PM   #303
Jaybear
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by orange_dude View Post
Kimber,
My cashout now says DENIED:

May 16, 2017 11:07 AM 44.82 Denied

Is it because of the $50 min not being met? Am I verified at least so I don't have to wait 1-2 weeks again if I cashout more more?

Thanks,
orange99
post here for faster responses on this topic

http://forumserver.twoplustwo.com/25...r-com-1651205/
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Old 05-28-2017, 06:56 PM   #304
GlobalPokerCSKimbr
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by Jay S View Post
Just a suggestion, but why not have the form on the cashout page simply not accept $ amounts less than the minimum (with a "minimum cashout amount is X" error message)? Seems like that would save support some headaches. I'm sure you're getting tons of players who are new to online poker and don't know what to expect from the cashout process; making all the key info easily findable on the site would go a long way.

Also, after reading through this thread, much respect. You've dealt with a few inappropriately hostile lunatics like a pro.
I think we already fixed that. It wouldn't go through if your $weeps Cash is below $50. It did lessen the cash out related queries.

Lol, thanks. It really means a lot.
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Old 05-28-2017, 06:58 PM   #305
GlobalPokerCSKimbr
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by AQKJTOO View Post
Hello Kimber,

I've gotten my ticket closed and posted a "follow-up"... I received an email from you. And my issue is still not resolved. I've posted the proper proof of the issue, many times and it's a simple solution. Its been 9 days and I have not received the proper help I deserve.

To be clear I received a deposit error, the error message came up "CREDIT_FUNDS" as I tried to deposit $20, the site seemed like there was a server reset/outage and I saw a white screen. After five minutes the site was back up and I saw there were 7 games running making me believe the site was down shortly. When I made the transaction, it said the payment was canceled but I was not awarded $20 to my $weeps balance. I've waited waited waited for someone from CS to see my email and just readily respond properly, I received one reply saying "Here is your deposit credited to your account" showing a picture of the prior $20 deposit. Clearly not the date and time I provided the picture proof of. I received an email reply that said , we have checked our services and Paypal is working properly and that my problem was "resolved". I've received a reply stating (from you) that a transaction ID was needed. It upon calling Paypal prepaid card services I realized that the purchase was made with a card and not through PayPal which I could have done since they are both intertwined. This is my issue. I'd like to play some poker please.

-John
We already addressed this on the email we sent you. Cheers.
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Old 05-28-2017, 08:01 PM   #306
GlobalPokerCSKimbr
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Re: GLOBAL POKER--STAY AWAY

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Originally Posted by orange_dude View Post
Hi
I resent the docs on Sunday night (May 21st).

If the minimum is $50, and I request a smnaller cash out, I will still get verified, correct?

Thanks
Your account is already verified. I also sent you an email regarding your latest cash out request. Cheers.
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Old 05-29-2017, 09:51 AM   #307
DJACK3434
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Re: GLOBAL POKER--STAY AWAY

Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.
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Old 05-29-2017, 10:59 AM   #308
Rutledge Smitty
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by DJACK3434 View Post
Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.
As long as they are clear then yes
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Old 05-29-2017, 06:11 PM   #309
GlobalPokerCSKimbr
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Re: GLOBAL POKER--STAY AWAY

Quote:
Originally Posted by DJACK3434 View Post
Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.
Quote:
Originally Posted by Rutledge Smitty View Post
As long as they are clear then yes
What he said. Let me know here as soon as you've sent your documents so I can check them myself.
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Old 05-30-2017, 04:48 AM   #310
Bobo Fett
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Re: GLOBAL POKER--STAY AWAY

Well, it seems obvious that OP isn't coming back any time soon, and this thread seems to have become some kind of catch-all for posts about...pretty much anything. I have no idea how people decide where to post things sometimes.

Anyway, guess it's time to lock this up and maybe people will start posting in threads that actually match what they're posting about (LOL). And if OP ever comes back to make that apology (double LOL), he should PM me and I'll open this thread so he can do so.
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