GLOBAL POKER--STAY AWAY - Page 13 - Global Poker -- Two Plus Two Poker Forums

After an unusually slow bubble a couple of weeks ago, I emailed support and asked them if they could add antes to help speed up play towards the bubble and final tables. Of course they could have waited a couple of levels, but taking $4 as an ante out of a starting stack of 2,000 at 20/40 isn't the worst sin. If it speeds up play it will be worth it.

The site today has eliminated antes for the first 6 levels ( usually 1 hour of play). They listen to complaints and make adjustments pretty quickly.

05-24-2017 , 10:53 PM

#302

orange_dude

stranger

Join Date: May 2017 Posts: 14

Kimber,
My cashout now says DENIED:

May 16, 2017 11:07 AM 44.82 Denied

Is it because of the $50 min not being met? Am I verified at least so I don't have to wait 1-2 weeks again if I cashout more more?

Thanks,
orange99

05-28-2017 , 03:58 PM

#303

Jaybear

journeyman

Join Date: Jan 2008 Posts: 258

Quote:

Originally Posted by orange_dude

post here for faster responses on this topic

http://forumserver.twoplustwo.com/25...r-com-1651205/

05-28-2017 , 06:56 PM

#304

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Jay S

Just a suggestion, but why not have the form on the cashout page simply not accept $ amounts less than the minimum (with a "minimum cashout amount is X" error message)? Seems like that would save support some headaches. I'm sure you're getting tons of players who are new to online poker and don't know what to expect from the cashout process; making all the key info easily findable on the site would go a long way.

Also, after reading through this thread, much respect. You've dealt with a few inappropriately hostile lunatics like a pro.

I think we already fixed that. It wouldn't go through if your $weeps Cash is below $50. It did lessen the cash out related queries.

Lol, thanks. It really means a lot.

05-28-2017 , 06:58 PM

#305

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by AQKJTOO

Hello Kimber,

I've gotten my ticket closed and posted a "follow-up"... I received an email from you. And my issue is still not resolved. I've posted the proper proof of the issue, many times and it's a simple solution. Its been 9 days and I have not received the proper help I deserve.

To be clear I received a deposit error, the error message came up "CREDIT_FUNDS" as I tried to deposit $20, the site seemed like there was a server reset/outage and I saw a white screen. After five minutes the site was back up and I saw there were 7 games running making me believe the site was down shortly. When I made the transaction, it said the payment was canceled but I was not awarded $20 to my $weeps balance. I've waited waited waited for someone from CS to see my email and just readily respond properly, I received one reply saying "Here is your deposit credited to your account" showing a picture of the prior $20 deposit. Clearly not the date and time I provided the picture proof of. I received an email reply that said , we have checked our services and Paypal is working properly and that my problem was "resolved". I've received a reply stating (from you) that a transaction ID was needed. It upon calling Paypal prepaid card services I realized that the purchase was made with a card and not through PayPal which I could have done since they are both intertwined. This is my issue. I'd like to play some poker please.

-John

We already addressed this on the email we sent you. Cheers.

05-28-2017 , 08:01 PM

#306

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by orange_dude

Hi
I resent the docs on Sunday night (May 21st).

If the minimum is $50, and I request a smnaller cash out, I will still get verified, correct?

Thanks

Your account is already verified. I also sent you an email regarding your latest cash out request. Cheers.

05-29-2017 , 09:51 AM

#307

DJACK3434

stranger

Join Date: May 2017 Posts: 1

Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.

05-29-2017 , 10:59 AM

#308

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,415

Quote:

Originally Posted by DJACK3434

Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.

As long as they are clear then yes

05-29-2017 , 06:11 PM

#309

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by DJACK3434

Hello Kimber, I heard your the one two speak two concerning cash outs on Global Poker.I just wanted to know if sending clear pictures of documents from my iPhone is good enough for verification.

Quote:

Originally Posted by Rutledge Smitty

As long as they are clear then yes

What he said. Let me know here as soon as you've sent your documents so I can check them myself.

05-30-2017 , 04:48 AM

#310

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,895

Well, it seems obvious that OP isn't coming back any time soon, and this thread seems to have become some kind of catch-all for posts about...pretty much anything. I have no idea how people decide where to post things sometimes.

Anyway, guess it's time to lock this up and maybe people will start posting in threads that actually match what they're posting about (LOL). And if OP ever comes back to make that apology (double LOL), he should PM me and I'll open this thread so he can do so.

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