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General questions Globalpoker.com General questions Globalpoker.com

01-31-2017 , 09:21 PM
Yes, bitcoin would allow players to deposit and withdraw without a middle-man like PayPal.
Please consider it.
01-31-2017 , 10:01 PM
Global poker is a social gaming site and also considering other cash out options which might also be available in the future.
01-31-2017 , 11:39 PM
What are the expected cash out processing times?
01-31-2017 , 11:51 PM
Hello there! Winnings will be paid within 1 business day (24 HRS) upon approval of request.
02-01-2017 , 02:05 AM
Just to clarify our payout process. First time you request a payout we will ask for ID and some sort of utility bill no older than 90 days. Once that is submitted you wont have to do that again. So the 2nd payout will be smoother and without delay in wait for documents.

At the moment we are processing cash outs once a day.
02-01-2017 , 07:32 AM
yes, bitcoin is a must
02-01-2017 , 12:26 PM
Quote:
Originally Posted by Chazley
I am intrigued by the potential of this site, but Paypal has a long history of banning payments for gambling websites, and I think a large majority of us would be shocked if they do not eventually ban GlobalPoker as well. You need to get other cashout options up quickly, such as Bitcoin, to increase confidence in your site.

Best of luck.
We appreciate for your feedback and will take note of it Chazley. It's on our table though we are confident that it won't happen. But don't worry, if ever, we assure you that there will always be ways for you to purchase gold coins and cashout your bankroll. Good luck and see you on our tables!
02-01-2017 , 04:42 PM
Quote:
Originally Posted by GlobalpokerCS2
Global Poker is available outside US and Canada. However, cash out is eligible only for those players residing in US and Canada ( except Quebec).

Are there any plans to make cash outs for RoW possible?
02-01-2017 , 05:21 PM
Quote:
Originally Posted by Bottezon
Are there any plans to make cash outs for RoW possible?
Hello! For now there's no plan for that but hopefully in the future.
02-01-2017 , 05:52 PM
are there plans on working on a desktop version beside the browser one?
02-01-2017 , 06:03 PM
Quote:
Originally Posted by RobengoSini
are there plans on working on a desktop version beside the browser one?
Not at the moment. Our poker client is HTML5 based so that it can work on desktop, mobile phones, tablets and other devices.
02-01-2017 , 07:59 PM
Will the exchange rate of the virtual currencies change or remain the same?
02-01-2017 , 08:15 PM
Quote:
Originally Posted by TheDonkeyFish
Will the exchange rate of the virtual currencies change or remain the same?
Hello. It's a good question! It may change in the future but for the time being, it will remain the same. Anyway, if there will be changes, our customers will surely be informed.
02-01-2017 , 10:40 PM
Quote:
Originally Posted by GlobalpokerCSTravi
Hello. It's a good question! It may change in the future but for the time being, it will remain the same. Anyway, if there will be changes, our customers will surely be informed.

Thanks for the swift response CSTravi. I am surprised you chose the name Globalpoker considering the site seems to be focused on the USA and Canadian markets but whatever. I have reservations about the site manipulating the exchange rate for obvious reasons but I am optimistic that you'll communicate an announcement of any such changes to the TOS in a reasonable amount of time in advance to your customers.
02-02-2017 , 12:22 AM
Quote:
Originally Posted by TheDonkeyFish
Thanks for the swift response CSTravi. I am surprised you chose the name Globalpoker considering the site seems to be focused on the USA and Canadian markets but whatever. I have reservations about the site manipulating the exchange rate for obvious reasons but I am optimistic that you'll communicate an announcement of any such changes to the TOS in a reasonable amount of time in advance to your customers.
We chose Globalpoker because we have an intention to be global as soon as possible. As to your concern about exchange rate, the price of the packages and the amount of free bonus $weeps that you get will always be the same. Ratio 1:1
02-02-2017 , 03:02 AM
Will you add fixed limit holdem games?
02-02-2017 , 03:44 AM
Hi, ThxBearl. Right now we're offering only Texas Hold'em No Limit and Omaha Pot Limit. Hopefully, we'll have this fixed limit soon.
02-02-2017 , 04:03 AM
First off, grats on the initial success of the site. There are several cash games running at most times and the tournaments are getting a lot of action. Very rare for a brand new poker room.

I have commented on the need for more cashout options so that people feel more safe on your site, because Paypal has a bad stigma that it is against any poker/gambling related websites, and people will refuse to play on your website as a result.

The most important thing, however, is that you guys assure everyone that player funds are segregated and not used for expenses. 100% of all funds found in players accounts should be able to be withdrawn within a reasonable timeframe. This has been the downfall of many poker rooms. I see lots of different verified accounts here from Global Poker staff, and I would stress to every single one of you to make sure you hold the owners accountable on player funds segregation, and go to them and make sure they are doing it.

Best of luck with the site, and see you there.
02-02-2017 , 11:55 AM
Is there any plans to add Sit N Go's? 9 person, 6 person, or heads up?
02-02-2017 , 12:28 PM
Quote:
Originally Posted by ratm2525
Is there any plans to add Sit N Go's? 9 person, 6 person, or heads up?
Hello! Actually, before we already set up 9 persons and heads up table. For now, We only have 6 persons in Sit N Go's because we saw more traffic in this table setup. Hopefully in the future we can bring it up again.
02-02-2017 , 01:08 PM
Are you the same global poker of the app in the google play store (same name) provided by the developer named "App master"?
02-02-2017 , 01:32 PM
Quote:
Originally Posted by TheDonkeyFish
Are you the same global poker of the app in the google play store (same name) provided by the developer named "App master"?
Hello TheDonkeyFish. I'm afraid that's not ours. We don't have an Android App yet but if ever, we will surely post it in our website.
02-02-2017 , 07:13 PM
Quote:
Originally Posted by GlobalPokerCSadmin
Just to clarify our payout process. First time you request a payout we will ask for ID and some sort of utility bill no older than 90 days. Once that is submitted you wont have to do that again. So the 2nd payout will be smoother and without delay in wait for documents.

At the moment we are processing cash outs once a day.
Why Utility bill?? State ID should be good enough - PayPal has all info in their files anyway - I have no utility bills - - When you deposit with and cashout to same place (PayPal) Why you have to go thru all this CRAP!!! ( Just signed up but not sending Utility Bill so I guess I will Not be playing here!!)

P.S. I like the software - I play all the time on Nitrogen sports and Poker - same software! - I really like their instant cashout with Bitcoin!

Last edited by CubFan; 02-02-2017 at 07:20 PM.
02-02-2017 , 10:15 PM
Quote:
Originally Posted by GlobalpokerCSCarme
Hello there! Winnings will be paid within 1 business day (24 HRS) upon approval of request.
I can verify this. It was that way with me.
02-02-2017 , 11:35 PM
Can you please assist me Global Poker Rep?

I attempted to cash out for the first time and received the verification email. I replied to that email with my passport and a utility bill, several times. Each time I just kept receiving an automated email stating that my cash out could not be processed due to me not sending verification documents.

Can you please advise....

Thank you.

      
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