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Account Verification issue.

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04-27-2017 , 05:21 PM

Imrocky509

newbie

Join Date: Apr 2017 Posts: 22

My original email login for global was deleted and no longer exists. Been emailing global support back and forth for a couple weeks. Sent state ID and a lease form. The lease form was too old I guess, but now they're telling me I need to send them an email from my original login, which is not possible anymore. My PayPal info will match my global account info along with my state issued identification.

04-27-2017 , 05:25 PM

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Imrocky509

Can you provide your username so I can check?

04-27-2017 , 05:30 PM

Imrocky509

newbie

Join Date: Apr 2017 Posts: 22

Imrocky.

Last edited by Imrocky509; 04-27-2017 at 05:52 PM.

04-27-2017 , 05:41 PM

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

So your registered email and your PayPal should be the same, right? Please go ahead and send your documents using the new email address you want to use so we can process it. You might also want to edit out the details on your message above.

04-27-2017 , 05:54 PM

Imrocky509

newbie

Join Date: Apr 2017 Posts: 22

Done.

04-27-2017 , 06:03 PM

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

I sent you an email. You will need to resend us another proof of address. It has to be within the last three months.

04-27-2017 , 06:17 PM

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Thank you for your cooperation. I sent you another email. You will also receive an e-mail for you to reset your password since you'll be using a different email address. Please make sure that you'll be able to log in to your Global Poker account using the new email.

Last edited by GlobalPokerCSKimbr; 04-27-2017 at 06:26 PM.

05-09-2017 , 12:41 PM

SHIPITMYWAY

stranger

Join Date: May 2017 Posts: 7

I am still waiting for an email about my Cashout. It is still pending and nobody has contacted me after I sent emails looking for help. My username at Global Poker is SHIPITMYWAY

05-09-2017 , 03:14 PM

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by SHIPITMYWAY

I am still waiting for an email about my Cashout. It is still pending and nobody has contacted me after I sent emails looking for help. My username at Global Poker is SHIPITMYWAY

Hi, I already replied to you on the other thread.

05-09-2017 , 05:29 PM

#10

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,896

I'm thinking this forum is getting a little cluttered with people posting their cashout questions/concerns in multiple different threads, so I'm locking a few of these threads where the OP has had their concern addressed, with the hope that we can make it easier for everyone to read about other topics, and for Global to deal with cashout issues.

Let's try this as the main cashout/account verification thread:

http://forumserver.twoplustwo.com/25...hread-1663118/

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