That's not correct. This is a consumer product. Casinos wouldn't go near it.
Shuffle Tech Card Shuffler & Flush Mount Kit Combo Set
by Shuffle Tech
Link:
https://amzn.com/B004GBKCZW
I don't have any of the details you are asking about. I sort of doubt they would share that level of information. You could contact them, though. It might give you an idea about how responsive they are, in case you have a warranty problem.