Looking for thoughts on how to handle this situation from my game last night.
I host a game that spreads a 10-game mix that can get fairly deep for the stakes. (NL and PL games play .50/1 and limit games are spread limit of 2-5 on small streets and 2-10 on large streets). Last night, we had $4600 in play.
I had quite a few of the new $100 bills in the bank. I keep it in my pocket with the $20's on the outside, then the $100's, the $50's down to the $1's. I don't rake the game, but, we have a dedicated dealer who works for tips. He is the last person that I cash out for the night right after all the players leave.
We had a few people bust out, a couple people cash out before we finished, and finally ended the game after playing 4 handed for about 45 minutes. After cashing out the remaining players I went to pay the dealer and was $100 short on the bank. The dealer's tips where right on point of where he usually is.
I can only think of a couple things that must have happened:
- I gave out the wrong amount of chips on a rebuy. We had a couple rebuys of $300 and one for $800 with some others mixed in.
- Those new $100's can sometimes stick together and I gave someone an extra $100 by mistake.
I sent an email right after the game asking everyone to please check their payout amounts. I've heard back from all but one guy (and I don't think he checks his email regularly so I don't think he's dodging the question) and everyone is claiming they got the right amount.
This is a group of mostly all regulars and all of them are people that I trust. So, not knowing where the bank was off or what happened I'm at a loss on what to do. I can chalk it up to my mistake somehow and eat the loss, but that frustrates me some. One of the players offered to chip $10 or $20 back, but he's the only one and I'd still be down. One of the players suggested taking a small rake over the next game or two to recoup the money but not sure if I'm a fan of that idea. I don't rake for a reason and while I enjoy hosting and the bank is my responsibility it is frustrating that no one is really interested in helping with the problem. I may be over thinking it, or taking it wrong but, I feel I run a good, clean game that people have come to for years and enjoy and the responses along the lines of "that sucks, but my money is good" kinda piss me off. I don't supply a whole lot in terms of food or drink, but, I always have waters, tea, and usually some snacks. Last night, my wife made dessert for everyone.
I've run a bunch of games over the years and this is the second time I've ever been off on the bank. The first time was sloppy bank management when I had a multi-table tournament going on and then cash games broke out later and I was only off like $30.
Any thoughts/suggestions/advice?