I will forward your suggestion to the relevant team. Meanwhile, you can request Hand History for a day or a week through Tools > History & Stats > Get Hand History:

I'll try that once i end up with my session

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Thanks to all for these suggestions, I will forward to the relevant teams.

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We expect to have performance improvements in the Mac client with the next updates coming this week and next week.

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I’ve never seen or heard of that with PS7, but have forwarded your report to QA for further investigation, thanks.

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This issue was fixed last month. It’s possible that either you haven’t updated your client, or that the solution hasn’t been deployed on all clients (though if that’s the case it will be with the updates coming this week and next week). Please let me know which build number you are using (Help > About PokerStars).

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Thanks for your comments. We are constantly working to improve the performance of PS7, both overall and relative to PS6. Each client update over the next few months should see progressive improvement in this area.

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That’s correct. After our server restart last week, some third-party tools started malfunctioning. PokerStars does not test its software against any third-party tools, so neither we nor the vendors were aware of the incompatibility until users of the tools reported a problem.

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Many players have reported table-freezing due to problems with PokerTracker or Hold’em Manager. To solve them, you will need to follow the instructions from those vendors. Here is a note from PT:

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Thanks for your suggestion. It is already in our plans to offer the country code as an alternative, but at this time I don’t have a date for deployment.

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Thanks – this has been reported to developers.

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Yes when I started the client on a zoom tab, it was much faster infact as quick as it takes with other poker clients but it was not consistent(tried 4-5 times) but much faster with zoom tab but not with sng or tourney tab.

Also PS Keith if this helps, when I use a faster internet connection(3g internet), client loads up quickly even with the tourney tab. My primary internet connection(wifi broadband) has got 4mbps speed and gets reduced to 512 kbps after I consume 8 gb. But then even with my slow internet speed(512 kbps) full tilt , 888 poker and other poker clients doesn't take long but pokerstars7 does take very long as I showed in that video.

Yes, this is helpful information - thank you. I'm not sure if this has any bearing, but compared to those other sites PokerStars has many more tournaments and tables running at any one time, so updating the lobby transfers a lot of information and this may be contributing to the delay. We are working on the client to speed things up and will continue to improve the performance with each update.

Thanks for your reply Keith, the client updates automatically doesn't it?
I'm currently running build number 9159, is that the latest version?

same here had some tables not open up at all, and thats tough esp when 20 tables + . You dont really got the time to go back and check out which have popped which havent. Ergo

ps6>ps7

IMO dont make people change over until everything is 100.1% ready to go otherwise it will be catastrophic

FFS DO NOT DISCONTINUE PS6

It tilts me that the balance amount on the client is always wrong and it takes a long time and/or a few attempts to open the cashier.

When using favourites it is not possible to use the min players enrolled filter. Please can you fix this? I wish to have 3+ players enrolled favourite games showing only.

Hi Keith

With Stars 7 update with Fixed Limit no more 1st of choice of game the Limit game are slowly dying as planned : I think maybe loose 30-40% of traffic. Any chance Stars make something to reverse that? Like make Lobby display PokerStars 6 as default for example.

Thanks

ps: I don"t have any records of Limit traffic but almost sure a loose of 30-40% of traffic is correct number

+1 put Limit Holdem the first game type tab like it used to be

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Sorry for this – we expect improvement in the lobby balance display and cashier opening with the client updates happening this week.

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Just to be clear on what you are reporting - the 'Min Players Enrolled' filter does work, but it is missing the value '3' from the list. I will discuss with the relevant team - I don't think it was intentionally left out and may be a bug.

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Thanks for your comments – I will forward to the relevant team for review.

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No - it does not work at all.

I select 4 and it still shows 0/1/2/3 player registered games. This may only be when I am viewing my Favourites, I didn't check if it works in the normal lobby view.

It was missing 3 on PS6 also, not sure why, but don't mind since you can still manually type 3 in I think. No big deal.

Okay - I'll report the bug, with these further details. Thank you!

+1
The Limit Holdem lobby seems like the sahara.. everything is dying there...

it is not like limit holdem is pokerstars worst game, it likely belongs to the highest raking games even, so it should be in both parties best interest

For cash games at least, it is the worst game by a mile. It supports a crazy amount of regs compared to the overall player pool size. How can that be?

1. A reg with a hud has a huge advantage over a recreational w/o hud, and in an almost solved game with low variance the casual player has virtually no chance of winning. Especially if its a regular rec whose style of play is well known. I dont believe there are any games in the world where a casual player has less chance of winning than todays PS LHE offering, including every kind of pit games.

2. Cheating/angling in various forms is very easy as well.

Stars and LHE would be much better off offering fewer stakes, lowering rake at the micros and make all games 6max zoom. That would clean out bad/never playing regs and cheaters.

I remember PS Steve declined offering OF Chinese once because the game is solved/too easy but you still offer now completely solved HU LHE where a ton of never playing regs sit all day never in a million years giving action to other than unknowns or recs. You have mid/highstakes "players" who are chromestars. Why are you offering these games?

So much nonsense in this post. Even the best LHE players have winrates far lower than mediocre NL players.

Stars, please restore LHE in the lobby to the way it was. The usual response is that you can't take action that benefits one specific game yet you do stuff like this which is clearly to the detriment of one specific game.

+1

my notes don't save correctly, must be a bug but its fruystrating colour coding the same player a hundred times

PS.UK Mac 7.9244 Client

SNG Lobby 3 Column View, Unegister Icon in Column 1 not functional

Expected:
To be able to register/unregister via the icon/shortcut in Column 1

Actual:
You can register via the Icon in Column 1 but unregistration does not seem to be functional

We really need to see when the target MTT is starting, it's critical information in deciding whether to play the SNG.

why does the update keep freezing on the log in? anyone got this problem? cant even load the site

Oh yeah? Then why do you keep playing LHE along with a ton of other regs?
Because its the easiest way for you to make a profit of course.

If you call out my post as nonsense try using arguments.

It's the easiest game for ME to make a profit at, I'm sure that applies for regs in any game. All games/formats are reg infested nowadays so it's not a shock that those who can win at a particular game stay there.

Your whole post was nonsense hence why I didn't get into specifics. Please don't derail the thread further.