Welcome & FAQ - Page 5 - nj.partypoker.com -- Two Plus Two Poker Forums

Two Plus Two Forums Archived Forums Internet Poker nj.partypoker.com

Welcome & FAQ

...

Page 5 of 9

1 2 3 4 5 6 7 8 9

Page 5 of 9

1 2 3 4 5 6 7 8 9

12-25-2013 , 09:36 AM

#101

laothaven

stranger

Join Date: Dec 2013 Posts: 5

Here's the situation. I have a few withdrawals in process. They are all in process. Can't I just use the voucher ID's from the transaction history and go to the cage at Borgata or do I have to wait for the E-mail saying it is done?

The comments say my transactions are available at Borgata, but are still in process. Just want to know if I have to wait for the process to be done or can I just go to Borgata and redeem my vouchers.
I live relatively close to Borgata and it wouldn't be a problem.

Thanks for your time.

12-26-2013 , 02:25 AM

#102

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

I really do not understand why Party Poker does not have better software. After all this time I would have expected it to be very good. Figures that the software froze on me tonight.

12-26-2013 , 11:07 AM

#103

timjcarroll81

journeyman

Join Date: Sep 2008 Posts: 373

Quote:

Originally Posted by Party_Rep

Kindly PM us your account name and we would help resolve the issue at the earliest.

It is still happening, I submitted a ticket to support as well and haven't heard back. I login and it kicks me right out and i need to login again (which doesnt work)

12-26-2013 , 11:19 AM

#104

timjcarroll81

journeyman

Join Date: Sep 2008 Posts: 373

i reset my password now its working again but its still taking me to the verification screen when i click deposit but support said i have been verified... really not getting this whole thing and why its so difficult

12-26-2013 , 10:23 PM

#105

djz

veteran

Join Date: Apr 2011 Posts: 2,478

really dumb question but the vip program is by the month right? not a month from the day that you played your first hand?

(for borgata party)

12-27-2013 , 01:52 AM

#106

MrAggromonkey

old hand

Join Date: Nov 2009 Posts: 1,215

what is the rake structure on this site?

12-27-2013 , 10:29 AM

#107

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

Congrats party NJ

12-27-2013 , 11:41 AM

#108

timjcarroll81

journeyman

Join Date: Sep 2008 Posts: 373

Quote:
Originally Posted by timjcarroll81 View Post
When i log in, it takes my password but immediately kicks me out. When i try to login again the same thing happens
Kindly PM us your account name and we would help resolve the issue at the earliest.

happened again today i log in and it kicks me out. It worked yesterday briefly after i reset my password. Have submitted support tickets as well as a PM here.

it is also not a software issue because its happening in the browser as well

12-28-2013 , 04:30 AM

#109

winigwl

centurion

Join Date: Jul 2013 Posts: 135

Quote:

Originally Posted by Party_Rep

Kindly PM us your account name and we would help resolve the issue at the earliest.

Still haven't heard from you guys

12-28-2013 , 08:26 AM

#110

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by winigwl

Still haven't heard from you guys

12-28-2013 , 10:23 AM

#111

laothaven

stranger

Join Date: Dec 2013 Posts: 5

another +1 lol

Tried calling. about an hour wait no answer, gave up.

Just a repetitive answering machine saying there is a high volume of calls and their reps are busy helping other people out

12-29-2013 , 12:08 PM

#112

timjcarroll81

journeyman

Join Date: Sep 2008 Posts: 373

looks like mine is working now.. fingers crossed

12-29-2013 , 06:54 PM

#113

o0 StatiK

newbie

Join Date: Dec 2013 Posts: 18

Wow, maybe trying to join Party Poker NJ is a bad choice. Now that I'm seeing how many people are having issues with CS, connections, and Geo issues, I may just go elsewhere.

Unless they iron some of these issues out, and add another verification system other than WiFi, I will most likely never open the PP client.

12-29-2013 , 07:02 PM

#114

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by o0 StatiK

The Geo location is all done by one company across all sites at the moment. Customer Service does get an F by me though.

12-29-2013 , 10:35 PM

#115

njpokerplayer24

old hand

Join Date: Jun 2011 Posts: 1,270

Quote:

Originally Posted by jmurjeff

The Geo location is all done by one company across all sites at the moment. Customer Service does get an F by me though.

this is the company it is called Locaid i say we start complaining to them http://www.loc-aid.com

01-01-2014 , 09:36 PM

#116

mrmarcon

centurion

Join Date: Jan 2013 Posts: 130

Hello PartyPoker rep-Seriously, the software system is a jury rigged series of plug ins. VERY clunky. The support is barely functional. Apologies are no longer acceptable. Phones aren't answered in a reasonable time frame. Email inquiries do get answered but the problem that caused the initial email is rarely fixed.

I've been trying to reset my password for 34 days without success.
I didn't write down the initial password. (my fault here)

The functuality of the reset password software is 0.

Please-no bull****-no apologies-no excuses-just fix the damn software!

Take it all down and fix it.

01-01-2014 , 10:36 PM

#117

niss

Wood

Join Date: Oct 2004 Posts: 17,054

It's awesome that we are more than a month into this and we can't even get a response on whether they will fix the software to show hole cards on all-in situations.

01-02-2014 , 12:03 AM

#118

djz

veteran

Join Date: Apr 2011 Posts: 2,478

lol support is such a joke. i send an email the 24th asking for some hand histories (PT4 missed a few) and just get a reply a few hours ago....saying that they're working on it.

this is insane.

01-02-2014 , 11:49 AM

#119

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by laothaven

We had sent you a detailed mail on (12/30/2013) explaining how to avail the withdrawal. Kindly contact us if you need more information. Our sincere apologies for the delay.

01-02-2014 , 11:51 AM

#120

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by djz

really dumb question but the vip program is by the month right? not a month from the day that you played your first hand?

(for borgata party)

The loyalty program is calculated on a calendar month basis.

01-02-2014 , 11:51 AM

#121

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by timjcarroll81

Your account was verified on 12-29-2013 and we see you were able to log-in successfully and play. Do let us know if you face any restrictions while playing and we would be happy to assist.

01-02-2014 , 12:28 PM

#122

niss

Wood

Join Date: Oct 2004 Posts: 17,054

Party Rep,

Why do you respond to selected inquiries and ignore the consistent questions about (a) the cash game lobby and (b) cards being shown when all in?

01-02-2014 , 03:04 PM

#123

bballwiz

old hand

Join Date: Oct 2005 Posts: 1,296

And why do you reply in a flurry of messages then disappear for a week?

01-02-2014 , 03:23 PM

#124

winigwl

centurion

Join Date: Jul 2013 Posts: 135

I pm'ed you like 2 weeks ago and still haven't heard from you.

01-03-2014 , 12:48 AM

#125

Tjb10000

stranger

Join Date: Jan 2014 Posts: 2

Party Rep: I submitted a withdrawal request as well for pickup at Bovada, but have not gotten the email with voucher ID after numerous requests. Please advise

Page 5 of 9

First

1 2 3 4 5 6 7 8 9

Last

...

Page 5 of 9

First

1 2 3 4 5 6 7 8 9

Last