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Old 12-16-2013, 03:27 PM   #76
Party_Rep
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Re: Welcome & FAQ

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Originally Posted by niss View Post
Party Rep, you might want to make some additions to the FAQ. Same questions over and over, with people reluctant for whatever reason to read the thread(s) first before posting.
Appreciate your suggestion and as you correctly mentioned would look to update our FAQs and putting all the information at one place.
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Old 12-17-2013, 04:01 AM   #77
jmurjeff
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Re: Welcome & FAQ

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Originally Posted by Party_Rep View Post
Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.
Well I had tried Borgata and I thought you were both the same in terms of what you would accept. I just sent the documents and will see what happens.
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Old 12-17-2013, 01:09 PM   #78
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Re: Welcome & FAQ

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Originally Posted by jmurjeff View Post
Well I had tried Borgata and I thought you were both the same in terms of what you would accept. I just sent the documents and will see what happens.
Borgata and Party are different, but I would be surprised if they did not allow those documentations
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Old 12-17-2013, 01:46 PM   #79
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Re: Welcome & FAQ

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Wow are you kidding me, how are we supposed to prove we live in NJ if no utility bill is in our name!
why do people have to prove they live in NJ?
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Old 12-17-2013, 09:44 PM   #80
laothaven
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Re: Welcome & FAQ

Hey I was just wondering. How long does it take for the processing of a withdrawal? I live literally 10 minutes away from Borgata, and it's not a problem for me to run in and cash out. I just didn't do the wire transfer like I did before because the whole process took too long. I'm still waiting for some email with my voucher info, just want to know how long it's going to take.
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Old 12-18-2013, 01:01 AM   #81
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Re: Welcome & FAQ

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Originally Posted by Party_Rep View Post
Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.
Just want to say it worked. I don't know why it worked on Party and Borgata did not accept the same documents. At least I am on Party Poker.
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Old 12-18-2013, 12:34 PM   #82
phastmike
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Re: Welcome & FAQ

Is Party not working this morning?
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Old 12-18-2013, 12:37 PM   #83
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Re: Welcome & FAQ

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Is Party not working this morning?
Well, it *was* working until about 30 min. ago...
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Old 12-18-2013, 02:40 PM   #84
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Re: Welcome & FAQ

Dear players-
As some of you are aware we are experiencing technical issues this afternoon beginning around Noon EST. We are working to restore services as soon as possible and we apologize for any inconvenienced caused.

We will update again when services are restored.

UPDATE: 3:00pm All systems have been restored. Thank for you patience during this outage.

Thank you, Party Rep

Last edited by Party_Rep; 12-18-2013 at 04:06 PM. Reason: Systems Back on line
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Old 12-18-2013, 02:54 PM   #85
phastmike
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Re: Welcome & FAQ

Thank you Party Rep
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Old 12-18-2013, 08:16 PM   #86
winigwl
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Re: Welcome & FAQ

I'm coming home from college tomorrow and hoping to play. What documents will I need to upload to be able to play/deposit/withdraw? I'm concerned because since I'm just a college kid, I don't have bills in my name.
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Old 12-19-2013, 05:50 AM   #87
jmurjeff
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Re: Welcome & FAQ

Quote:
Originally Posted by Party_Rep View Post
Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.
Just want to say thanks for letting me know. I was about to give up for awhile. Kind of strange that all of a sudden I uploaded the car insurance and it was accepted. I did the same for Borgata and it was also accepted. Before they did not accept it. All's well cause now I am on Party Poker.
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Old 12-19-2013, 07:04 PM   #88
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Re: Welcome & FAQ

Quote:
Originally Posted by laothaven View Post
Hey I was just wondering. How long does it take for the processing of a withdrawal? I live literally 10 minutes away from Borgata, and it's not a problem for me to run in and cash out. I just didn't do the wire transfer like I did before because the whole process took too long. I'm still waiting for some email with my voucher info, just want to know how long it's going to take.
We have re-mailed you the Voucher ID and the other related information. You have to withdraw the funds from the Borgata cage before Tue, 24-Dec-2013 1:50 PM EST as the Voucher expires in 7 days.
Please check your registered e-mail with the Party account for further details.
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Old 12-19-2013, 07:04 PM   #89
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Re: Welcome & FAQ

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Originally Posted by jmurjeff View Post
Just want to say it worked. I don't know why it worked on Party and Borgata did not accept the same documents. At least I am on Party Poker.
Welcome to Partypoker ! We are glad that your address issues stand resolved.
We have expanded the list of acceptable documents to suffice as address proof. The extended list includes Insurance and Health bills as well
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Old 12-19-2013, 07:04 PM   #90
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Re: Welcome & FAQ

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Originally Posted by winigwl View Post
I'm coming home from college tomorrow and hoping to play. What documents will I need to upload to be able to play/deposit/withdraw? I'm concerned because since I'm just a college kid, I don't have bills in my name.
The minimum age to open an account in New Jersey is 21.

The verification process is done online by validating all the information you have provided to us. There is a high possibility to verify your details online as long as all the information you have provided is correct. ifyou are over 21 year of age please try to register online and if you face any issues do contact us.
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Old 12-20-2013, 12:46 PM   #91
winigwl
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Re: Welcome & FAQ

I wasn't matched for my $50 welcome bonus. how can i ensure i get that
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Old 12-20-2013, 05:55 PM   #92
proffElmo
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Re: Welcome & FAQ

Is there any way to mute the dealer on the borgata software?
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Old 12-21-2013, 12:06 PM   #93
JrsyLdy
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Re: Welcome & FAQ

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Originally Posted by proffElmo View Post
Is there any way to mute the dealer on the borgata software?
yes, on the bottom right of the chat area is an "i" that opens options
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Old 12-22-2013, 07:46 PM   #94
timjcarroll81
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Re: Welcome & FAQ

When i log in, it takes my password but immediately kicks me out. When i try to login again the same thing happens
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Old 12-22-2013, 09:07 PM   #95
jmurjeff
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Re: Welcome & FAQ

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Originally Posted by winigwl View Post
I wasn't matched for my $50 welcome bonus. how can i ensure i get that
Pray and then pray some more is one option. The other being email Borgata and hope for a response. You could even call and try to see if someone responds. Although the truth is I have no idea. I emailed them and they got back after a few days. They told me sorry for the delay we have escalated it to management. Have yet to hear anything after a few days. In other words I have no clue.
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Old 12-23-2013, 11:41 AM   #96
timjcarroll81
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Re: Welcome & FAQ

i sent it my verification stuff how long does it take to verify? its been 24 hours. Do we receive a message if it did not go through?
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Old 12-23-2013, 01:42 PM   #97
winigwl
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Re: Welcome & FAQ

anyone able to get poker copilot to work on party?
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Old 12-23-2013, 04:03 PM   #98
captainondeck
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It doesn't work with their software but poker tracker works.

Sent from my DROID RAZR HD using 2+2 Forums
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Old 12-23-2013, 04:04 PM   #99
Party_Rep
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Re: Welcome & FAQ

Quote:
Originally Posted by winigwl View Post
I wasn't matched for my $50 welcome bonus. how can i ensure i get that
Kindly PM us your account name and we would help resolve the issue at the earliest.
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Old 12-23-2013, 04:05 PM   #100
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Re: Welcome & FAQ

Quote:
Originally Posted by timjcarroll81 View Post
When i log in, it takes my password but immediately kicks me out. When i try to login again the same thing happens
Kindly PM us your account name and we would help resolve the issue at the earliest.
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