I'm getting sick and tired of this happening during big hands and me loosing money because of it. I call party poker and they are no help! They Evan denied that this was an issue and said its just me this happens to. So if this happens to you as well please post yes in the thread! I want to show party poker that this is widespread issue and they need to fix it and compensate us for our losses due to there software bugs.

Hi

Thanks for bringing this to my attention

Could you kindly PM myself your user name and some further details and I can look into helping resolve this issue

1. Username
2. Are you using any 3rd party software?
3. Are you playing via desktop or mobile/tablet? - you can ignore this my error, this only occurs on desktop- sorry
4. Have you experienced this issue before

Any details you can provide can help

Kind regards,

Colette

The MFC crash has been one of the most talked about topics in this forum for almost a year so it's kinda disturbing when the support rep is completely unaware of it. The only reason we stopped posting about it is because we gave up, still crashes for me every single day (or it would if I still played there).

http://forumserver.twoplustwo.com/22...basis-1488134/

http://forumserver.twoplustwo.com/22...hread-1505281/

There are posts in at least 8 different threads on the MFC crash, search the forum for 'MFC'.

Hello Bishop

I am not unaware of this issue at all - I posted previously the team implemented a fix to address these MFC issues
This is the first this has been bought to my attention in several months and I am addressing the issue with the relevant tech team.

When you refer to support rep I believe you may be referring to the CS person - maybe they are new and unaware of the issues we faced previously, however, I will look into this with the relevant management team.

Kind regards,

Colette

I used to have this issue. It stopped occurring after I deleted the file partycommunicator.hm2 from my Holdem Manager 2 folder (or the corresponding file from your PT4 folder).

Try and be more useless. I bet you can't.

Thanks for the constructive feedback as always

Colette

This issue used to be much more widespread. Whatever changes were implemented definitely seemed to make the issue less prevalent.

However, recently these issues have come up for me again. They are less severe and less frequent than they used to be. Sadly, other equally annoying issues have cropped up to fill the void.

In any case, that proves nothing. The last time these issues really became widespread was during the last big tournament series. The summer volume has been mild. It's possible that if volume were to increase we could experience widespread crashes / failures of this type again.

As a separate note, I do not think it's reasonable any longer to claim that there are new Customer Service representatives who are unfamiliar with these problems. Let's face it, Customer Service is trained to say they have no knowledge of any issue no matter what we call about. To pretend otherwise is disingenuous at best. When that policy of denial is changed, then we will be officially at step one of the resolution to these problems.

I have been a defender of the positive changes that PartyPoker and Colette have accomplished. Still appreciate the efforts of the PartyRep, but those efforts don't negate flawed policies and non-existent customer support.

Just to be clear I am posting "yes." Though these crashes happen much less than they used to, they have come back for me as well.

I would like to add the loss of connection every 10 hands your a bunch of scam artist party poker

Hi

Would you like to send myself your username via PM and I can ask our tech team directly to review and feedback

Thanks

Colette

FWIW I never get crashes on the Mac client but I'm sure by saying that I will crash 5 times tonight and lose all my money.

OP, if you are using PT4, try disabling HUD for FastForward games. This solved the issue for me. If not, GL.

These problems happened for me to when I used old laptop without ssd.

I think it's mostly due to using Pokertracker+Party on system that can't handle it.

Turn off Pokertracker and you would probably be fine. Import hands after session.

this happens to me every single time that I run table ninja in conjunction with poker tracker, at least once a session. idk why everyone keeps playing here, we should start a petition to get them off the market. it's so funny that I'm sure everyone here would rather take a chance and play on an off-shore site b/c w/ party you're guaranteed to tilt when you know it's gonna happen again

it's not actually party's fault that this error is happening anymore.

let me re-phrase...it WAS party's fault, but then they seemed to have fixed it on their end. the issue now is in conjuction with holdem manager and/or pokertracker. i know the holdem manager issue was with the party fast forward hud file. i'm not sure what the exact conflict error is with pokertracker, but i would contact them and see if they can figure it out.

Table Ninja also seems to greatly increase the chances of a crash.

You are incorrect. Normally, I don't care, but I don't want others to look at your response and believe it is true.

Party still continues to slow down my computer when it is running and sometimes crash it, whether or not Holdem manager was running with it. I deleted the fast foward Hud file as well, and it had no effect. Perhaps its not the MFC error, which I only got sometimes, but it now lags a ton, and still sometimes crashes.

Holdem manager, who has a good reputation, has said that the problem is not on their end. Party, who has had issues with crashing and lagging since 2003, has, after a year of denials, finally implemented what they believe is a fix, and you believe that it is totally fine and resolves all problems? Feel free to scan the Party thread where there are jokes about not using their software for a day after every update because it is usually more buggy than before. Its like you have never dealt with their software or support before...

As a separate but related point, please note that there were several different waves of crashes, and not all were the same "MFC error."

Because there is tons of complex stuff going on within their code, it's very difficult for somebody to tell exactly what went wrong on any specific instance. That makes these problems harder to fix. It also makes it harder to tell who is really responsible.

I tried Holdem Manager and PT4 with the PartyPoker software and couldn't get either to do what I wanted them to do. So I have never run the HUD software when playing on PartyPoker after that. And I still experienced all the MFC crashes as well as a few other varieties.

Strangely enough, I was able to get HEM to work fine on 888 / WSOP.

funny enough that 888/wsop/pokerstars and every other poker site out there manages to handle their code without causing crashes and it isnt too complex for them to fix any problems that might pop up.

Only party causes crashes or has their software crash for whatever reason and cant manage to find a solution.

I can understand why people would feel that way. And definitely PartyPoker has had many problems. But all the sites have had problems at one time or another. Wherever there is software, there will be bugs.

i experienced many crashes without any huds /tracking software

And now international PartyPoker has announced they too will become a HUD-less site. It won't be long before PartyNJ is likely to follow suit.

http://forumserver.twoplustwo.com/sh...postcount=9477