Quote:
Originally Posted by hashy
+1..
It's clear everyone who works for party down to the live chat help aren't very smart. They have no idea how to properly run a poker site. Please god allow a ROW pact.
They all have a low EQ, which is they have no clue how to deal with people or situations.
Some people just simply appreciate honesty. Here's how I would handle the situation if I got my dream job of being Party Rep for a day
1. Admit that they made an error and the payouts were not as expected
2. But stand firm on the principle that while it was unintended that in theory no one lost any equity
3. For the affected group, maybe give them 50-75% rakeback for a month
People would appreciate #3, and it may be somewhat cost neutral as it would probably encourage more play
simple imo