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Old 03-09-2017, 04:26 PM   #26
Party_Rep NJ
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Re: Connectivity Issues Since Update

The tech teams are still actively investigating what may be causing those issues you are reporting. It is a top priority and we look to resolve as quick as possible. Unfortunately there are no details to provide ATM.
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Old 03-11-2017, 02:22 PM   #27
duathlon
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Re: Connectivity Issues Since Update

Any progress?

I have to switch over to a Mac if I want to put in any volume on Borgata, which is ironic because I switched everything over to Windows last fall due to the non-stop location errors that occurred while using a Mac.
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Old 03-11-2017, 10:13 PM   #28
ItsAboutTimeIAte
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Re: Connectivity Issues Since Update

Complete joke, happens every 10-20 minutes for me.
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Old 03-13-2017, 03:09 PM   #29
TW11
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Re: Connectivity Issues Since Update

Any update?

First time I have logged in for a few days and it's still lagging/freezing constantly.
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Old 03-13-2017, 05:04 PM   #30
metman04
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Re: Connectivity Issues Since Update

I tried emailing support again (I encourage you all to do the same) but have not heard back. It's a shame too with all this snow coming.
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Old 03-16-2017, 08:04 AM   #31
duathlon
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Re: Connectivity Issues Since Update

This is starting to feel like an issue that's not going to be resolved. I've shifted most of my play to WSOP and Pokerstars because of it.
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Old 03-16-2017, 08:36 PM   #32
Party_Rep NJ
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Re: Connectivity Issues Since Update

Quote:
Originally Posted by duathlon View Post
This is starting to feel like an issue that's not going to be resolved. I've shifted most of my play to WSOP and Pokerstars because of it.
I can assure you we are working tirelessly at resolving. We truely appreciate your patience.
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Old 03-19-2017, 12:05 PM   #33
duathlon
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Re: Connectivity Issues Since Update

Has any progress been made on this?
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Old 03-19-2017, 02:19 PM   #34
Party_Rep NJ
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Re: Connectivity Issues Since Update

Quote:
Originally Posted by duathlon View Post
Has any progress been made on this?
Yes. We released an update last night that has resolved all reported issues.

Thank you for your patience and best of luck in GSSS Spring '17
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Old 03-19-2017, 08:53 PM   #35
duathlon
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Re: Connectivity Issues Since Update

That's the kind of thing you should announce. I might have played the GSSS had I known.
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Old 03-21-2017, 10:58 PM   #36
justin
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Re: Connectivity Issues Since Update

does anyone in this thread play on pokerstars and now have issues with geolocation on stars? Party seems to give me geoloccation issue at the beginning of my session, but once it connects it seems to hold. Out of nowhere couple days ago stars started giving me issues. I realize this is likely something on my end but figured id ask others that were effected last week, perhaps NJ mandated some sort of change in geolocation software
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Old 03-24-2017, 06:40 PM   #37
Carl_LaFong
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Re: Connectivity Issues Since Update

Been getting "cannot connect to server" message all afternoon at Borgata poker when attempting to use ipad. No problems at all through last night or prior.

Anyone else?
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Old 03-24-2017, 09:05 PM   #38
Party_Rep NJ
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Re: Connectivity Issues Since Update

Quote:
Originally Posted by Carl_LaFong View Post
Been getting "cannot connect to server" message all afternoon at Borgata poker when attempting to use ipad. No problems at all through last night or prior.

Anyone else?
Hi,

We experienced a temporary issue today with our mobile platform and it has since been resolved. The client and apps are functioning as normal.

We appreciate your patience today and apologize for any inconvince.
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Old 03-24-2017, 09:09 PM   #39
Carl_LaFong
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Re: Connectivity Issues Since Update

Quote:
Originally Posted by Party_Rep NJ View Post
Hi,

We experienced a temporary issue today with our mobile platform and it has since been resolved. The client and apps are functioning as normal.

We appreciate your patience today and apologize for any inconvince.
Thank you for your response. It has been working for me since I signed on an hour ago.
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Old 03-24-2017, 10:55 PM   #40
Party_Rep NJ
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Re: Connectivity Issues Since Update

Quote:
Originally Posted by Carl_LaFong View Post
Thank you for your response. It has been working for me since I signed on an hour ago.
I'm glad to hear that. We thank you for understanding.
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