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card rush promo question card rush promo question

07-10-2016 , 12:25 PM
for the card rush promo to earn a card is it 5 points only from playing cash games ? or does earning points from mtt's/sng's count too? also does it include casino games?

contacted customer service but they really werent any help.
07-11-2016 , 11:18 AM
Quote:
Originally Posted by SlotJockey
for the card rush promo to earn a card is it 5 points only from playing cash games ? or does earning points from mtt's/sng's count too? also does it include casino games?

contacted customer service but they really werent any help.
Hi,

Yes, the Card Rush promo is exclusive to our cash games and does not include MTT/SNG or casino.

Thanks,

Dave
07-11-2016 , 09:39 PM
Seems like the card rush promo needs to be revamped. Getting 25 points (and therefore the maximum of 5 cards) is laughably easy. The max should either be higher or the threshold to earn a card should be higher.
07-12-2016 , 12:33 PM
Quote:
Originally Posted by Two SHAE
Seems like the card rush promo needs to be revamped. Getting 25 points (and therefore the maximum of 5 cards) is laughably easy. The max should either be higher or the threshold to earn a card should be higher.
I don't think you're the target market for the promo.
07-21-2016 , 06:07 PM
I cant access my cards because the screen wont scroll down to read them. can you fix this?
07-21-2016 , 06:14 PM
having the same issue here. it is an issue with the whole client, not just the promotions page. you can't scroll anywhere
07-22-2016 , 09:36 AM
Quote:
Originally Posted by JasonP530
I cant access my cards because the screen wont scroll down to read them. can you fix this?
Hi, Please PM me your username so I can escalate this issue with our tech team. Thanks
07-22-2016 , 09:40 AM
Quote:
Originally Posted by Two SHAE
having the same issue here. it is an issue with the whole client, not just the promotions page. you can't scroll anywhere
Please PM your user name as well. Thanks
07-22-2016 , 10:26 AM
I have received word that this issue was resolved last night. Please confirm with me that you all are able to freely scoll in the client now. Thanks, Dave
07-22-2016 , 01:12 PM
Not for me.
07-22-2016 , 05:48 PM
Not resolved for me either. For what it's worth, it's only on Borgata for me. It works fine on the partyNJ skin.
07-22-2016 , 10:07 PM
Quote:
Originally Posted by donnie5
Not for me.
Quote:
Originally Posted by Two SHAE
Not resolved for me either. For what it's worth, it's only on Borgata for me. It works fine on the partyNJ skin.
Thank you both for the quick feedback. I have informed the relevant teams to investigate this issue and our support team will be reaching out to you.
07-23-2016 , 02:33 PM
not for me either on borgata
07-23-2016 , 08:37 PM
Working for me now.
07-24-2016 , 08:55 PM
Quote:
Originally Posted by donnie5
Working for me now.
Awesome! Glad we were able to resolve the issue for you.

Can everyone else please confirm the problem has subsided?
08-03-2016 , 01:59 PM
Has anyone gotten their race reward yet?
08-04-2016 , 09:01 AM
Quote:
Originally Posted by fnord_too
Has anyone gotten their race reward yet?
Prizes will be awarded tomorrow, 8.5.16.

Any other questions let me know. Thanks
08-04-2016 , 05:05 PM


You might want to check your spinsday promo. Last two weeks it hasn't appeared to be working. I can see my free spins card with the spins, but nothing ever shows up any where to reflect them (I think it showed up as a bonus the one time it worked for me).
08-04-2016 , 06:01 PM
Quote:
Originally Posted by fnord_too


You might want to check your spinsday promo. Last two weeks it hasn't appeared to be working. I can see my free spins card with the spins, but nothing ever shows up any where to reflect them (I think it showed up as a bonus the one time it worked for me).
Thanks, I'll inform promotions of that.
08-05-2016 , 09:30 AM
Quote:
Originally Posted by fnord_too


You might want to check your spinsday promo. Last two weeks it hasn't appeared to be working. I can see my free spins card with the spins, but nothing ever shows up any where to reflect them (I think it showed up as a bonus the one time it worked for me).
Thanks again for the heads up. This issue should be resolved now. Have a look in your account to verify all is good.

Thanks,
Dave
08-07-2016 , 07:52 PM
I don't see anything right now, but I will check again on Wednesday (the promo is only visible on Wed afaict).
08-10-2016 , 12:52 PM
Any promos or reload bonuses for cash game players coming in August?
08-10-2016 , 02:27 PM
Quote:
Originally Posted by fnord_too
I don't see anything right now, but I will check again on Wednesday (the promo is only visible on Wed afaict).
I must have not submitted the follow up post I wrote before heading to work

Same behavior - see the promo, opt in, reveal card for 13 free spins, don't see any manifestation of the free spins. When it worked a monthish ago it gave me a $4 slots bonus with some play through (10x or 15x or something like that).

Maybe that isn't how it works now and I am just missing something. Or it's still bugged.
08-11-2016 , 03:16 PM
Quote:
Originally Posted by fnord_too
I must have not submitted the follow up post I wrote before heading to work

Same behavior - see the promo, opt in, reveal card for 13 free spins, don't see any manifestation of the free spins. When it worked a monthish ago it gave me a $4 slots bonus with some play through (10x or 15x or something like that).

Maybe that isn't how it works now and I am just missing something. Or it's still bugged.
Thanks for the details. I will look into this and follow up with you via PM
08-12-2016 , 11:01 AM
Quote:
Originally Posted by fnord_too
I must have not submitted the follow up post I wrote before heading to work

Same behavior - see the promo, opt in, reveal card for 13 free spins, don't see any manifestation of the free spins. When it worked a monthish ago it gave me a $4 slots bonus with some play through (10x or 15x or something like that).

Maybe that isn't how it works now and I am just missing something. Or it's still bugged.
thats been bugged for a while. doesnt always show the amount in your account. sometimes it does as $. meaning its adds the bonus $ to your cash $ and shows in the lobby in that balance. sometimes it doesnt.
you gotta click on the bonus status bar to see how much is there and what the play thru status is. usually it will show up as there as current active slot bonus ( 3 spins= 1$ it seems)
sometimes it doesnt show up anywhere at all but you actually got credited the bonus $ from the spins. happened to me a few times when my account balance was 0$ did the card thing didnt show up anywhere (got like 3 or 6 spins) and when i loaded a slot game the 1 or 2$ bonus dollars was showing there for me to load into the slot game.

party's software been doing this for years. just like if you go to opt out of a bonus it never shows you how much will be deducted from your cash balance if you opt out until after you've actually opted out of the bonus. (obvious glitch) never been fixed and it doesnt seem like party is interested in paying to have those glitches fixed

      
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