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Buggy lobby Buggy lobby

11-28-2013 , 06:43 AM
Is there a fix in the works for the lobby issues that plague the software on both ROW and the NJ site? It causes tables to freeze just by trying to scroll through it. Often times it requires a full restart of the software. It's extremely buggy and I have a pretty high end computer.
11-28-2013 , 01:15 PM
To add to this yesterday played a bunch of hands seems to be issues with right clicking on a players name and attempting to click the add a friend or take notes option. Found my self clicking it repeatedly. Also freezes up my ability to perform an action when this is happening.
11-28-2013 , 01:38 PM
Same here. Seems to freeze more when I have the lobby maximized. Works slightly better minimized but then I cant see anything.

Everytime I try to open something else other than the screen I'm on it freezes. If I try to tile tables, check out tournaments, look at replayer, if I have more than 2 tables up, or change between any of the lobby options it freezes and lags. Seems like every time something has to re-loaded and it justs lags.
11-28-2013 , 02:06 PM
yes, freeze when you switch back and forth between lobby and table, i have to force close and log back in, big pain, please fix it
11-28-2013 , 02:12 PM
Is anyone having trouble seeing the full hole cards. I can rarely tell what my first cards is and at showdown I never actually know my opponents hand
11-28-2013 , 02:47 PM
Quote:
Originally Posted by Rays champs in 08
Is anyone having trouble seeing the full hole cards. I can rarely tell what my first cards is and at showdown I never actually know my opponents hand
yea, on the borgata client the cards are ultra zoomed in and i can only see the middle 20% or so, makes it virtually impossible to play. This is on a macbook pro running Mac OS X
11-28-2013 , 03:22 PM
The freezes were introduced early September when Party introduced their "new" client to the ROW (actually it was just a new skin to the same old client with new bugs, including the freezes).

It seems they are clueless as to why the freezes are happening since it has been 3 months and they are still there.
11-28-2013 , 04:27 PM
Quote:
Originally Posted by Frankie Fuzz
yea, on the borgata client the cards are ultra zoomed in and i can only see the middle 20% or so, makes it virtually impossible to play. This is on a macbook pro running Mac OS X
I am on same thing and can't figure out a solution
11-28-2013 , 10:17 PM
The issue is not just that the lobby is buggy, it's that it's terrible as well.

I haven't read any of the other threads yet, so perhaps this was addressed there, but I hope that we hear from the Party rep somewhere about fixing the lobby. I should be able to see how many players are seated at a particular table. I'd also like to be able to see how many tables of O8 are going and how many players are at them.
11-28-2013 , 10:51 PM
Quote:
Originally Posted by niss
The issue is not just that the lobby is buggy, it's that it's terrible as well.

I haven't read any of the other threads yet, so perhaps this was addressed there, but I hope that we hear from the Party rep somewhere about fixing the lobby. I should be able to see how many players are seated at a particular table. I'd also like to be able to see how many tables of O8 are going and how many players are at them.
This for ALL cash tables.
11-28-2013 , 11:21 PM
Yeah it's too hard to try and play cash games right now to the point where I'm going to have to play elsewhere even though I'd rather play on party or Borgata.
11-28-2013 , 11:22 PM
Quote:
Originally Posted by niss
The issue is not just that the lobby is buggy, it's that it's terrible as well.

I haven't read any of the other threads yet, so perhaps this was addressed there, but I hope that we hear from the Party rep somewhere about fixing the lobby. I should be able to see how many players are seated at a particular table. I'd also like to be able to see how many tables of O8 are going and how many players are at them.
Agree. Average pot size and number of players for sure. If you don't want people bum hunting just have full tables disappear like the Bovada software does.
11-29-2013 , 01:40 AM
Quote:
Originally Posted by Y2Dennis
Yeah it's too hard to try and play cash games right now to the point where I'm going to have to play elsewhere even though I'd rather play on party or Borgata.
Tbh party is the only option for multi tabling cash games atm. Bet fair population is zero ultimate is not really hosting a plethora of tables. WSOP is probably your best bet but no HUD and not as many fish as party. I am multi tabling 4 tables on party atm and though the GUI interaction on the tables can be annoying at time def. able to play through them. When i weigh the glitches v.s the fish the choice is easy :P. Though be prepared to get KK cracked on the river in a 3 bet pot v.s A8 who called for a runner runner straight to the river to crack you this is quite common rofl.
11-29-2013 , 12:09 PM
Re: Buggy Lobby.
We are constantly looking to improve performance and optimize your ability to use the features you like. If you have any specific issues please contact support with the following info:
• Your screen/account name.
• The date and time the last issue occurred.
• The number of tables and tournament lobbies which were open / being played at the time.
• The time elapsed since you started playing (session time).
• Details of any third party tools you were using at the time.
• What other programs you were running at this time.

You can reach our team at support.nj@partypoker.com
11-29-2013 , 08:13 PM
Quote:
Originally Posted by Party_Rep
Re: Buggy Lobby.
We are constantly looking to improve performance and optimize your ability to use the features you like. If you have any specific issues please contact support with the following info:
• Your screen/account name.
• The date and time the last issue occurred.
• The number of tables and tournament lobbies which were open / being played at the time.
• The time elapsed since you started playing (session time).
• Details of any third party tools you were using at the time.
• What other programs you were running at this time.

You can reach our team at support.nj@partypoker.com
Thanks for the reply, but this happens no matter how many tables you have going or what 3rd party software you have running. FWIW, it's been going on with the software since you changed things a few months back and I know you guys are well aware since it's been brought up in the ROW thread every day since the change. What is the point in bombarding the support email when many players are having tons of issues when this is a known issue that hasn't been fixed.

You could be playing 0 tables with nothing but Party running and the lobby will still bug out and freeze when you try to do things in it. Then you have to restart the client to get it unfroze. The lobby simply doesn't work. Not to mention it is terrible for all the reasons people already stated above. You have a fresh market and a fresh chance to nip this in the butt with a real reply. Acknowledge the issue, address it with the software team, come up with a solution, and make it happen. There is no need to pass the buck to general support email and bog them down with email after email. That will just slow down the processing time for other issues. This is a known issue across every iteration of the software. 1,000 emails about the same thing isn't needed to figure that out.
11-29-2013 , 08:17 PM
Quote:
Originally Posted by Meow
Thanks for the reply, but this happens no matter how many tables you have going or what 3rd party software you have running. FWIW, it's been going on with the software since you changed things a few months back and I know you guys are well aware since it's been brought up in the ROW thread every day since the change. What is the point in bombarding the support email when many players are having tons of issues when this is a known issue that hasn't been fixed.

You could be playing 0 tables with nothing but Party running and the lobby will still bug out and freeze when you try to do things in it. Then you have to restart the client to get it unfroze. The lobby simply doesn't work. Not to mention it is terrible for all the reasons people already stated above. You have a fresh market and a fresh chance to nip this in the butt with a real reply. Acknowledge the issue, address it with the software team, come up with a solution, and make it happen. There is no need to pass the buck to general support email and bog them down with email after email. That will just slow down the processing time for other issues. This is a known issue across every iteration of the software. 1,000 emails about the same thing isn't needed to figure that out.
+1

awful layout, filled with random crap that you cant even access becuase it lags it. hard to read and find tournaments and tables. etc.
11-29-2013 , 08:46 PM
Quote:
Originally Posted by cicakman
+1

awful layout, filled with random crap that you cant even access becuase it lags it. hard to read and find tournaments and tables. etc.
The layout is definitely horrible, but honestly I doubt that will be addressed, at least in the near future.

The software crashing for no reason is something that needs to be fixed immediately if they want to capture the NJ market. A bad layout is somewhat acceptable if it works. A bad layout that doesn't work just makes people not want to play.
11-29-2013 , 09:58 PM
I agree. Its all tied in cause it tries to load all these different windows and side ****s every time. I cant even organize the lobby by date and then switch back without it lagging each time I clicked to go to the other.
11-29-2013 , 10:00 PM
Just saw they made an update tourneys seem to be running good will check out cash later.
11-29-2013 , 10:56 PM
Quote:
Originally Posted by cicakman
I agree. Its all tied in cause it tries to load all these different windows and side ****s every time. I cant even organize the lobby by date and then switch back without it lagging each time I clicked to go to the other.
If you click the filter tab you can add and remove some things. It's not entirely bad. The lack of avg pot and individual number of players per table is my only real issue as far as set up. I think that stuff needs to be left to another thread, maybe software improvement for general suggestions.

As far as the freezing goes though, it effects everything and costs you money when you have to restart the client. I think that should be the issue we address in this thread, because if you try to combine every single issue nothing will get done about the main issue and the issue that costs everyone money.
11-30-2013 , 01:49 PM
I use the 'lobby always on top' setting and never minimize it and I haven't had any issues.
12-18-2013 , 01:30 PM
Is anyone else getting bizarre performance from the GUI in general?

Please get this to the developers:

It seems that my entire pp GUI locks when there are network lags.

I am frequently having to wait 5+ SECONDS (which is like a CENTURY in computer terms) to get any kind of reaction from pressing a button. And if a lag happens just prior to my action, I can see it's my action, but the buttons won't appear at all...when the button finally appears, I have to race against the timer to make my action. If the GUI wasn't locked, I could make my decision and not have to have this panic.

The title bar doesn't drag like a normal window, and then when it does work, it gets stuck to the mouse cursor.

The scrollbars kinda work sometimes...

This software takes a growing 175M which is huge for a poker client.
12-18-2013 , 01:42 PM
On Borgata, I can usually get a reset if I go to the task bar and click on the lobby, then click back on the table(s), or something like that. Experiment with it, and I think you will see what I mean.
12-18-2013 , 02:07 PM
Party should hire a good UX designer team, cause this software sucks donkey balls. If any other competitor gets it slightly right, Party is effed.
12-18-2013 , 10:00 PM
I have to agree with what everyone else is saying. The lobby/software still freezes... And that's with NO tables going, and no other open programs in the background. You would think Party would test the software out on multiple platforms before going live with it. I'm using Windows 8 and this software is super buggy/freezing. Running it in compatibility mode for Windows 7 isn't much better.

Not only is the software buggy, but the layout is ridiculously terrible. Navigating to a particular game and limit is more of a hassle than it needs to be, and what's the logic behind not seeing how many players are at a given table? Could someone from the corporate office please go find the original software designer for Party Poker, Anurag Dik**** (yes that's his real name), and get him to design a layout similar to how the software was in 2004? That guy knew what he was doing. It may not have looked slick and flashy, but the layout back then was easy to navigate and more importanly it was actually quite stable and could also handle 80,000+ players. There's no need for the software to be 'social media friendly.' It just has to be functional and easy to navigate.

Lastly, why isn't the njpartypoker player base mixed in with the European players and the rest of the world? Does it really have to be that segregated? I'm guessing there might be legal issues involved with doing this for now but hopefully this will change soon. Party seems to be shooting themselves in the foot right out the door with horrible new software and a player base that's automatically restricted to those residing within the state of NJ (or even several combined states in the future). Connect us to the main Party Poker site and ALL players under one umbrella!

      
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