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Borgata/Party crashes on a nightly basis Borgata/Party crashes on a nightly basis

03-12-2015 , 04:48 PM
I have been playing back at PP for the last couple of weeks, since there's no O8 games anywhere else. Surprisingly, I have been suffering a number of MFC errors every night, and when I log back in (as quickly as I can), if I manage to get back in time so I haven't been folded I can't see my cards, and sometimes I can't see my cards on the next hand either.

By "surprisingly", I mean "not surprisingly".
03-12-2015 , 05:02 PM
Quote:
Originally Posted by niss
I have been playing back at PP for the last couple of weeks, since there's no O8 games anywhere else. Surprisingly, I have been suffering a number of MFC errors every night, and when I log back in (as quickly as I can), if I manage to get back in time so I haven't been folded I can't see my cards, and sometimes I can't see my cards on the next hand either.

By "surprisingly", I mean "not surprisingly".
Its on your side, def not Party Poker's software. Try a reinstall.
03-12-2015 , 07:20 PM
"Those who use holdem manager 2 and are having crashes on PArty/Borgata, go to C:Program Files (x86)Holdem Manager 2, remove PartyCommunicator.hm file. mine hasnt been crashing past 2 days with 8tbls running"

Read this on P5s. If anyone wants to try. Hopefully it's not just a short term fix.
03-12-2015 , 07:57 PM
I don't use HEM. I use PT. Apparently I'm SOL.
03-20-2015 , 06:20 PM
Quote:
Originally Posted by jay_got_JJ's
"Those who use holdem manager 2 and are having crashes on PArty/Borgata, go to C:Program Files (x86)Holdem Manager 2, remove PartyCommunicator.hm file. mine hasnt been crashing past 2 days with 8tbls running"

Read this on P5s. If anyone wants to try. Hopefully it's not just a short term fix.
btw this fix has done good for me this week.
no crashes so far.

knock on wood
03-20-2015 , 07:16 PM
Quote:
Originally Posted by jay_got_JJ's
btw this fix has done good for me this week.
no crashes so far.

knock on wood
This works for some, but not for others and not for all the crashes. It is still PP fault, not HEM.
03-20-2015 , 07:25 PM
Collete,

Care to comment on this crap with the banners where you can barely see the bets? This is when its not flashing and causing seizures. Been going on for months and you cant make it more opaque, stop them, move them etc.

03-28-2015 , 11:58 AM
Quote:
Originally Posted by yesman123
Collete,

Care to comment on this crap with the banners where you can barely see the bets? This is when its not flashing and causing seizures. Been going on for months and you cant make it more opaque, stop them, move them etc.

I refuse to act when there is a banner on the screen so I dont make an error due to obscured information. It also has the benefit of slowing down the games, which costs the site money.

When there are banners coming one right after another I sit out and take a break, costing the site money. Same thing when the blinky-seizure banners come.

If the games grind to a halt when this stuff goes on they may fix it.
04-07-2015 , 12:55 AM
its been a little while since I crashed , but I'm almost afraid to point it out...
04-08-2015 , 12:00 AM
Quote:
Originally Posted by jedimindpicks
its been a little while since I crashed , but I'm almost afraid to point it out...
I say this every day, usually just before it crashes on me again. Are they still pretending to work on a fix?
04-08-2015 , 02:19 AM
Yesman,

You mind PMing the figure you calculated being down from DC's (and how exactly you calculated it?) I play 2/4 to 5/10 and am curious to roughly gauge how much I'm stuck from it as well. Also, is party reimbursing players for this? Presumably not I would guess
04-12-2015 , 01:22 AM
Quote:
Originally Posted by yesman123
I say this every day, usually just before it crashes on me again. Are they still pretending to work on a fix?

Yeah I just had a few crashes on the Borgata client. This is a memory issue. The fact that they haven't created a full fix for this issue is surprising.
04-20-2015 , 09:07 PM
after a long week of a dry spell which coincindentally comes about every time during the week of whatever big series partpoker runs

im playing in tonights big nj cop bounty, their 20$ bounty and doing very well in both feeling good finally, when suddenly the disconnects start. i havent experienced disconnects from party in months really aside from one or two sporadically

tonight 35 disconnects in a mere 2 hours all the while my internet is working fine and fast as usual so its not my service provider.

thanks again partypoker for a wonderfulll software and gaming experience. ill be taking my money to your competition for a while and back to brick and mortar. its just not worth it after this
04-21-2015 , 06:02 AM
Quote:
Originally Posted by poorme
after a long week of a dry spell which coincindentally comes about every time during the week of whatever big series partpoker runs

im playing in tonights big nj cop bounty, their 20$ bounty and doing very well in both feeling good finally, when suddenly the disconnects start. i havent experienced disconnects from party in months really aside from one or two sporadically

tonight 35 disconnects in a mere 2 hours all the while my internet is working fine and fast as usual so its not my service provider.

thanks again partypoker for a wonderfulll software and gaming experience. ill be taking my money to your competition for a while and back to brick and mortar. its just not worth it after this

Hi

Could you kindly take a second to PM myself your user name and some details ie: time and tournaments played, error message? , how are you playing - mobile/desktop? And finally do you have any other 3rd party tools running
I can then look into this on your behalf

Thanks,

Colette
08-09-2015 , 07:49 PM
I was told last month by COLETTE it would be possible to get rid of these in July. Once again, COLETTE is a liar.

I was on 9 tables of higher limits then a $5 tournament, when for literally 25 minutes straight on the 9 tables it vibrated this message, FOR A $5 TOURNAMENT.

It made me get sick and throw up. I feel dizzy and was close to having a seizure. I guess next time I have to quit playing for the day when this happen, ALL BECAUSE THEY INSIST ON VIBRATING A MESSAGE FOR A FIVE DOLLAR TOURNAMENT FOR 30 MINUTES STRAIGHT.

Sadly, someone will have a seizure from this software, and a massive lawsuit will put party poker out of business soon.
08-10-2015 , 04:05 AM
Quote:
Originally Posted by Thepokerchamp
I was told last month by COLETTE it would be possible to get rid of these in July. Once again, COLETTE is a liar.

I was on 9 tables of higher limits then a $5 tournament, when for literally 25 minutes straight on the 9 tables it vibrated this message, FOR A $5 TOURNAMENT.

It made me get sick and throw up. I feel dizzy and was close to having a seizure. I guess next time I have to quit playing for the day when this happen, ALL BECAUSE THEY INSIST ON VIBRATING A MESSAGE FOR A FIVE DOLLAR TOURNAMENT FOR 30 MINUTES STRAIGHT.

Sadly, someone will have a seizure from this software, and a massive lawsuit will put party poker out of business soon.

As per the Suggestions/improvements thread -

Hi

I apologize for sharing information which was correct at the time - we had expected to run with a release for NJ in the last week of July - this has been delayed and for now I can confirm no timeline.

I have ensured the relevant management team have reviewed your comments with regards to the pop ups.

Thanks

Colette
08-12-2015 , 12:40 AM
Im having a silly problem thats really annoying, every single time I win slot cash from the scratch card and I use it in a slot machine, the slot machine literally disappears. The money is not returned to my balance, I actually have to go back to the same machine, open it up, and then close the window for it to reflect my balance, its super annoying.
08-12-2015 , 08:23 AM
Quote:
Originally Posted by JamieVG
Im having a silly problem thats really annoying, every single time I win slot cash from the scratch card and I use it in a slot machine, the slot machine literally disappears. The money is not returned to my balance, I actually have to go back to the same machine, open it up, and then close the window for it to reflect my balance, its super annoying.

Hi

I am afraid I have nothing to do with slots - CS should be able to assist on this. Seems a very odd issue - please send them a detailed email - a screen shot would be great if you grab one. Hope they sort it out for you.

Thanks

Colette
08-12-2015 , 09:01 AM
Quote:
Originally Posted by Party_Rep
Hi

I am afraid I have nothing to do with slots - CS should be able to assist on this. Seems a very odd issue - please send them a detailed email - a screen shot would be great if you grab one. Hope they sort it out for you.

Thanks

Colette
lol how do u take a screenshot of a closed window? maybe we have to start recording videos?
08-12-2015 , 11:55 AM
Quote:
Originally Posted by poorme
lol how do u take a screenshot of a closed window? maybe we have to start recording videos?
Please be sure, I'm going to start an upcoming thread about this issue.

If customer service were given a policy that was honest, they could tell all kinds of information from the system side. Instead they require us to produce a screen shot of everything, even the offers on their very own website!!!!

This is ridiculous to say the least.
08-13-2015 , 02:20 PM
Quote:
Originally Posted by poorme
lol how do u take a screenshot of a closed window? maybe we have to start recording videos?
Seriously. Its getting ridiculous.

      
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