I too parted way with Ultimate poker. Withdrew all of my fund and only have a $10 ticket left.

Bad MTT schedule = no players

What genius at Ultimate poker thought it is a good move to drastically lower the GTDs from 20k Sunday to 2500 and from 5k nightly to 1k?

It is in fact true. I have been working on a transition plan for a few weeks now. I'm quite confident the customer service you've come to expect to us will continue to be top-notch. The people who handle your e-mails and live chats are still around, and they are the people who do the real work that I get credit for. They are well-trained, knowledgeable, and empowered, and if I've done anything at all, it's to instill these particular values in the service organization.

I'm also confident that with Chris Danek (Dax) continuing to push for the product features that players want, and Scott Yeates leading VIP/operations, that the other customer-facing aspects of Ultimate Poker are in good hands as well.

This is a good time to thank the 2+2 community for both its support and criticism of Ultimate Poker. Whether you've had a good experience with us or not, we all did (and continue to) work very hard to both be first-to-market and provide a positive player experience. Your honest and fair criticisms were at times biting, but they often spurred necessary change, and provided me personally with much-needed ammunition in the boardroom. So thanks again.

Terrence - seriously... Ultimate poker MTTs schedule is a joke.

Good luck w your new endeavors.

Thanks for doing a good job Tchan. It's too bad you're leaving right when the software becomes stable. I haven't had a crash in almost 2 months.

Terrence,
Thanks for being the most and truthfully only transparent NJ site.

Good Luck on your next journey step.

Let us know when you land that big consulting job back at PS.

fyp


Good luck TC

Hi guys,

My last day here - so from a personal note, thank you all for supporting Ultimate Poker from day one, whether Nevada or New Jersey. Whatever my reasons for departing, I remain proud of our accomplishments here. Certainly, I think players and industry alike agree there's a lot farther for Ultimate Poker to go before it's where it wants to be. But even if it hasn't always been visible, I know the team has worked hard and invested a lot of blood, sweat and tears bringing online poker back to the US.

Thanks again for the well-wishes. Be nice to these guys, they're good folks.

-TC

Best of luck in your future endeavours Terrence. And thank you for your part in bringing online poker back to America.

are you going to work for wsop they could use the help

I wish you would add more avatars. It doesn't seem like much but it make me happy lol.

Best of luck Terrence. Software issues aside, UP has been a class act all the way and I wish you success in all future endeavors.