..............On how NOT to run a company. Constant glitches/technical errors that have been going on for over a year, lack of security, and now, the ultimate "F YOU" to the majority of their sng regs, by eliminating popular games, and adding games that cater to themselves and "recreational players" (aka:fish). I've been around since the golden age of online poker, and I've never seen a more poorly run poker site. They have so much potential, yet no clue what they're doing. I mean, just look at their CEO. Guy is a complete fukk in ******. He goes on his twitch stream and mocks his customers when they ask him questions. One guy asked, "Will you be bringing any double ups back, and why did you eliminate them in the first place?" and his response is, "I've actually decided that we will keep some double ups.....the 2 man DONS" When asked why hes joking about a serious question, his response is "In life, you have to learn how to laugh". Yup....this is the guy running WPN.

So a CEO cannot make a bad joke?

DoN's are collusion fests....why are you so stuck on them?

He has the balls to come onto Twitch, and he is a real guy, not some suit. I'd rather have him.

Of course he can joke, but when he is mocking his customers, it's unprofessional.

Double ups are one of the easiest games to beat. As long as you table select away from the known cheats, they are very profitable. Again, why not just leave it up to the players to decide if they want to play them or not?

Thank you HisandHerpes for the lesson on class.

I will be the first to admit the CEO comes off as a very unprofessional and rude human.

-CountryHo

Thanks for once again, addressing your customers concerns with the utmost professionalism. Like I said, gold standard. Keep up the great work.

+1

-1

Personally
I don't mind how Phil acts I would rather have an honest assessment of the person I trust my funds with
Then a ghost as many other sites act

Also if not for Dave Miller I would have bailed years ago regardless of who was running company

That said

I get where people are coming from though cuz I understand human nature

If the site worked and there was not a bunch of bs always and I don't need a what wpn does good list
It doesn't matter until the really frigging bad list shrinks people will continue to take shots even after but the number will decrease

Phil could do the stream naked and speak pig latin and we would have that Phil is a baller threads everywhere

But when stoopid stuff keeps occurring in regards to managing that list we will see more of the Phil is whatever threads

I want to step in here. As i would never want to personally say it to his face. The CEO is a really good guy. The fact that we come out on twitch and can joke with the players. It was 2am in the morning after being here since 9am the previous day we are allowed to joke around with the players. All being said if we come across unprofessional, when serious questions actually get asked he comes back with a response which is the truth and professional.

The truth is you can ask many people in the poker industry who will agree that Phil has very good knowledge and knows what he is doing, although i dont agree with every decision he makes.

Sorry that you have real people working here and that are willing to speak directly with its players.

I prefer to have a guy that is willing to joke around but be serious when needed to publicly be known and deal directly with players.

Everyone is entitled to their opinion but i think you will find the majority of people really appreciate what we do here and more so what Phil does. We are heading in the right direction slowly but we are.

LOL, lies..... They all sucked in the golden age, I was there.

First off, when he was asked that question, he said we are keeping the 2 man dons, and then laughed it off. Nothing else. If he answered it later on then so be it, it was still unprofessional. Also, this thread has nothing to do with him making a joke, it's about very poor decisions wpn has made. They consist of getting rid of the double ups, technical errors in which players don't get properly refunded, and the overall lack of security. But since you're here WPN Rep, let me ask you this once and for all. I've read differing reasons as to why the double ups have been removed. So, is it because of the collusion problem or to get more traffic for the "jackpot" poker?. If it is the collusion, then what caused the change from the "don't like don't play" attitude that you've had forever?

the ****ing golden age

When Phil blatantly taunts players for busting at a final table with over a quarter million dollars up for grabs that Is not a person who I wish to contribute my rake money too. He needs to tone down the "I like having lots of power" mentality before I would grind on WPN again.

-CountryHo

Where you grind at now?

This post is going to be supportive of Phil in general, but not completely.

I'll give him some slack on the 2 man don joke. Not only was fatigue a factor perhaps, but he has addressed the DON issue in his stream day in and day out for a week, and continues to get peppered by the question regardless. Maybe what he needs to do is consult with someone experienced in streaming so he can learn how to do things like set up moobot with his position on the matter and just type !DON every time it get's asked. Then he'd have peeps posting that he just has a bot regurgitate the party line or some such nonsense though I'm sure. Plus, I will admit I lol'd at the joke. lol

I'll agree that Phil sometimes presents as unprofessional... at least in the sense that he seems about as anti-corporate as they come. That being said, I think it's also noteworthy that he doesn't try and project a fake image, and doesn't come off as a corporate stiff or used car salesman. The dude is real. He cares about growing the industry and about making his company #1 in the US for both his company AND the players sakes. He wears it on his sleeve, and that sometimes does not look professional, but it is real and it's something I personally respect.

Remember when the first million happened. They had DDoS attacks all week, and spent sleepless days and nights trying to make it happen. Then the milly came and the DDoS attacks happened, and Phil wanted so bad for that mtt to succeed he fckd up and let it run way too long trying to fight through the freezes and disconnects. Then when he finally did the right thing and pulled the plug, refunding everyone, he (rightfully) had people who accumulated big piles royally pissed off and screaming bloody murder.

So there he was, sleep deprived, totally gutted, on what was probably the worst day in his WPN career... it would have been easy to understand someone in that spot crawling into a bottle for a couple days, then sleeping it off for a couple more. But he put himself on twitch, knowing he was going to get flamed from all directions, and took the heat. He admitted he fcked up not canceling it sooner. He was in genuine pain and instead of putting up some corporate bs line or not addressing the public at all like most CEO's do, he faced the music. That took a lot of balls.

Now all that being said, I have to agree with CountryHo about the taunting of people as they bust out of the Milly deep in the event. That is not cool, Phil. It's not funny. Making fun of someone when they're totally gutted, rubbing it in, is super db. I'm in your corner on most things but that is something you should re-think for the next milly imo.

Games should cater to the fish. Fish are the only ones that make new deposits. Which is why I really hate the beast. All it does is redistribute money from fish and recs at lower stakes and give them to the guys 15tabling midstakes. The jackpot games look like a good way to bring new players to the site. I can understand why regs would be annoyed but if new players are coming to the site eventually some of them will sit in your regular SNGs

As i said, everyone is entitled to their own opinion.

We didnt remove DON's to pick up more JPT traffic no. The accusations of colluding were a big factor. Customer service, myself receiving hand ID's on a daily basis and its very time consuming to check hand after hand for suspected collusion or soft play when many of the accusations were not collusion.

In regards to the joke i actually gave him that idea to say we still have 2 man DON's so you can put the blame on me. It was late and the stream was less professional than usual but it was quite fun IMO. Seemed like people were having a good time listenining and contributing in the chat.

It is true that the DON subject has been asked numerous times and yes it probably is a good idea that we learn how to have an automated type of response.

Thanks for the response. I don't care about the joke, I lol'd too. I just didn't appreciate him not answering it, but obviously he did before so my apologies. I'm really bummed about the don as they were my primary game, but hopefully wpn will be forced to bring them back if the jps don't go as planned.

And for what its worth, when detecting collusion its best to look for how often certain players knock each other out, along with their win % with and without their teammate(s), rather than looking at a bunch of hand ID's. I'm sure there is software out there that would make this pretty easy...........just something to consider if you ever decide on bringing them back

Wish it was that simple

where does the accusations of hu russian bots rank on the "big factor" scale?

I assume this occurred in the 1M GTD?... Did this really happen?! Do we have a link to a thread with a posted Chat-Log? Very curious what was said.

I'm not American and I guess that's just part of the american poker culture. Often when I get busted deep in a mtt, especially by a non reg, I look down at the chat box and see I'm getting heckled, abused or laughed at. It's kind of weird but you'd have to fail at life to let such things bother you.

That's exactly right.

Colluders actually put themselves at a certain disadvantage by colluding since they have one less person each to make a net profit from both their premium hands and their steals. That is especially true at a 6max table where one less person represents a sizable percentage of opponents when on the bubble (that's why those 2 man DONs are so damn hard to collude on).

They overcome that disadvantage by not knocking each other out of the game. So stats related to that need to be pretty dramatic if the colluders are to actually win money.

So you didn't play on AP/UB or FulłTilt prior to BlackFriday? Good to know. Also congrats on your most excellent nickname choice.