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Old 07-26-2017, 02:26 PM   #2401
sasha
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Join Date: Oct 2005
Posts: 1,669
Re: ***Official WPN Software Improvement Thread***

im trying to open the cashier, and getting error 403 forbidden

Is there a problem with the cashier?
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Old 07-26-2017, 11:49 PM   #2402
morilka
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Posts: 59
Re: ***Official WPN Software Improvement Thread***

Quote:
Originally Posted by jdAA88 View Post
Having so many problems this morning with ACR.

First off, got this message while playing:
https://gyazo.com/17c371bdbe65153a85d25165158775e1


I deleted that file then uninstalled/attempted to reinstall about 10x.

It kept stopping at this:
https://gyazo.com/5bf77873e3219a20c7f2d2c1eb4a8ba4

I finally got fed up and turned off my antivirus, restarted PC, re-installed acr, and now it has been in "configuring" for 20 mins+:

https://gyazo.com/8d5337e7288f9c2617034ba18c936804

Need some help asap
getting the same problem with PokerKing, I'm also using bitdefender antivirus.

https://www.virustotal.com/ru/file/d...is/1501125880/

WPN should inform AV developers about what I am sure, are false alerts.
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Old 07-27-2017, 09:13 AM   #2403
WPN_REP
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Posts: 323
Re: ***Official WPN Software Improvement Thread***

Quote:
Originally Posted by jdAA88 View Post
Having so many problems this morning with ACR.

First off, got this message while playing:
https://gyazo.com/17c371bdbe65153a85d25165158775e1


I deleted that file then uninstalled/attempted to reinstall about 10x.

It kept stopping at this:
https://gyazo.com/5bf77873e3219a20c7f2d2c1eb4a8ba4

I finally got fed up and turned off my antivirus, restarted PC, re-installed acr, and now it has been in "configuring" for 20 mins+:

https://gyazo.com/8d5337e7288f9c2617034ba18c936804

Need some help asap
Hello, I checked with the Tech department. Please be so kind and try the following steps:

1. Add exception in Anti Virus software for ACR exe
1. Uninstall ACR poker client from Control Panel
2. Delete all files related to ACR poker client
3. Install again ACR poker client

Let me know if it worked.
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Old 07-27-2017, 09:14 AM   #2404
WPN_REP
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Posts: 323
Re: ***Official WPN Software Improvement Thread***

Quote:
Originally Posted by morilka View Post
getting the same problem with PokerKing, I'm also using bitdefender antivirus.

https://www.virustotal.com/ru/file/d...is/1501125880/

WPN should inform AV developers about what I am sure, are false alerts.
You can also try this steps:

1. Add exception in Anti Virus software for Poker King exe
1. Uninstall Poker King poker client from Control Panel
2. Delete all files related to Poker King poker client
3. Install again Poker King poker client

Let me know if it worked.
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Old 07-28-2017, 03:04 PM   #2405
uradoodooface
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Posts: 2,022
Re: ***Official WPN Software Improvement Thread***

You guys really need to make it so people can sit back in on 50bb tables when they left with more then 50 bbs. I end up not being able to play a bunch of tables pretty often cuz of this.


Edit: I'm sitting here on 4 tables right now, I could have 8-9 right but because of this software problem I'm on 4 and bored....
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Old 07-30-2017, 07:44 PM   #2406
norfair18
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Join Date: Jun 2012
Posts: 542
Re: ***Official WPN Software Improvement Thread***

Yours is the only software where in MTTs if you disconnect the client doesn't automatically reconnect you! Have lost so much money when my internet hiccups and every other client comes back but yours just freezes and i don't remember i am still in your tourmanets til half hour later. very annoying
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Old 07-31-2017, 09:13 AM   #2407
a dewd
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Posts: 650
Re: ***Official WPN Software Improvement Thread***

Quote:
Originally Posted by UncleJAthletics View Post
8 game would need the ability for draw, huge update would be needed.

Please for the love of god, allow cut and paste in the cashier. Hand typing bitcoin addresses is brutal.
Highlight bitcoin address, then Crtl +C, go to wallet/site and where it asks for address, Crtl + V

Shortcut keys do it in 3 seconds
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Old 08-02-2017, 11:56 PM   #2408
GutPunch
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Posts: 2,886
Re: ***Official WPN Software Improvement Thread***

How do I turn off that stupid pick a card to gamble with my winnings after I leave a table? It asks every time I cash in a MTT or take money off a cash table. I do not want to accidentally click the wrong button
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Old 08-06-2017, 09:29 AM   #2409
fozzy71
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Re: ***Official WPN Software Improvement Thread***

Quote:
Originally Posted by GutPunch View Post
How do I turn off that stupid pick a card to gamble with my winnings after I leave a table? It asks every time I cash in a MTT or take money off a cash table. I do not want to accidentally click the wrong button
options > table options > general > other options > [ ] ''enable "double or nothing" on table exit' > OK
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Old 08-07-2017, 05:52 AM   #2410
Billy723
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Re: ***Official WPN Software Improvement Thread***

Any update on when they will fix that rebuy error from popping up alot and interfering with the next rebuy attempts?

Sent from my SM-G950U using Tapatalk
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Old 08-07-2017, 05:52 PM   #2411
Windpspro
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Posts: 156
Re: ***Official WPN Software Improvement Thread***

Sometimes when I get moved to a new table and I'm given a hand right away none of my buttons appear. I just sit there and run my time bank out and fold.

It has cost me money of late, AA deep in a tourney, plus i have to go without a time bank.

This has been happening for a few weeks to me.

Why is Limit SNG's not around? Isn't Limit O/8 pretty standard for rooms?

Also, You guys really need to fix Re-buys, I noticed people aren't playing them as much due to them being all messed up.

Like buying into late reg, but after re-buy/add on is over....how stupid is that? I forgot it was like that recently and bought in with 1500 chips when the blinds are 400 and not able to re-buy/add on.

The traffic in the .50 6 max re-buy is one of them but the PLO8 does the same thing and a few other.

Why can't they time the add on period with a break, take a 2 min break or something. It's pretty stupid to have 20 sec to add on, yes I know they have the auto add on tab but think about why that is needed LOL.

Special Events have things like Stud/8, why not at least add mixed games to OSS and such. Beyond me why we need 100 varieties of NLHE. LHE is no where. Only a few PLO8 tourney's, a few PLO and a few Stud Hi. Most are higher buy ins, the rest is NLHE. Kinda annoying you can't have a bunch of diff stuff.

What's doesn't make a whole lot of sense is making the main 'MINI' OSS main event $88 buy-in. What part of that is a mini buy-in?? Lots of them are $20+. Those are mid stakes.

Can't we get Sat to lower buy-in tourney's? As an example for the $7 PLO8 nightly. Can't you run $1-$3 SAT for those? I'm also at lose why can't the ratio's of Ticket Payouts change? They are all about 8 to 1, why not have more GTD for like a 1/4-1/5 ratio? It's all the same rake anyways.

I really could go on and on, most of this stuff has been said over and over but it seems rather basic to get more people in. If they don't run, oh well. Most of the sat's don't run anyways. It's is annoying since I use Sat on other sites to buy into bigger games i can't afford to play.
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Old 08-08-2017, 08:02 PM   #2412
QuietAmerican
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Re: ***Official WPN Software Improvement Thread***

I'm trying to request a debit card, but the KYC form won't load when I click the link.
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Old 08-09-2017, 04:54 AM   #2413
Ihooper88
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Posts: 80
Re: ***Official WPN Software Improvement Thread***

is there a way to customize the betting buttons and bet slider?
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