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[WPN] Deposit / Withdrawal / General Cashier Thread [WPN] Deposit / Withdrawal / General Cashier Thread

09-12-2014 , 01:48 PM
After successfully depositing via WU for about a year, suddenly, transfers are being declined. All the lady on the phone would, or could tell me is that it was a business decision. Any other US, or non US players suddenly having an issue? Has me worried as this was my only method of getting money on this site.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 09:10 AM
Quote:
Originally Posted by TDLang
After successfully depositing via WU for about a year, suddenly, transfers are being declined. All the lady on the phone would, or could tell me is that it was a business decision. Any other US, or non US players suddenly having an issue? Has me worried as this was my only method of getting money on this site.
Hmm did you try depositing via WU more than once in the same day? That could be it. Not 100% sure, but I would ask support what exactly the issue is.

Also, if your still having issues with WU, you can try the P2P transfer thread if you need to get money on the site. There are plenty of active and reputable traders that can help you. Gl

John
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 12:53 PM
So It looks like WPN is having some serious issues with W/U Payouts: Here is my story:

9/11 3 am, I made a cash out via w/u request. By 9/11 5 pm, I got a notice saying the money had arrived, and got the control number and sender's name- Etc.

9/11 7pm, I go to a W/U agent inside my local grocery store. The girl there informs me that there is a hold put on the the money and she said it needs to wait 15 minutes. 25 minutes later I come back and she says the control number is showing that there is nothing there anymore, and that probably means the money was sent back because of ' fraud' ..

9/11 8:30 pm I call w/u- they tell me that the money was, in fact, returned to the sender and for reasons they cannot tell me as it is a privacy issue and I should contact the sender and tell them to call w/u

Wanting to talk to ( my wpn skin) but their payouts department had gone home for the day and I would have to call back when they opened at 9am eastern time.

9/12 9 am- I call WPN and talk to a supervisor who sounds very sympathetic to my problem and told me that W/u is having problems and starting to really be strict money being sent and that she is advising people to start using MG. She says unfortunately I am not the only one that this has occurred with and she quotes " this has happened to 4 or 5 other people" .. ( which I would find out later is a lie- which makes me uneasy about everything else) She says the money will be back in my account and I can request a MG payout by this afternoon...

9/12 Afternoon- no money

9/13 noon- I call back the same supervisor- This time she sounds much less sympathetic and defensive. She tells me the payouts dept is still waiting to hear back from their w/u processor to make sure the money was refunded so that they can go ahead and put the money back in my account. I ask what is taking so long - if they are waiting on the sender of the money or w/u specificially.. then she hits me with that " many many people have had the same problem as you - you're not the only one! " almost defiant like I was asking too much even though I was very cordial and polite the whole time.

Her frantic demeanor left me very uneasy.. and I feel like this is going to be the start of a very long effort to get my money back when a payment processor goes down for sites...

Just giving everyone a heads up on wpn-- if you use w/u for a cashout- you're likely not going to see that money for a while and will encounter humiliation at the agents desk while they question if YOU are the person trying to fraud them.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 12:55 PM
Quote:
Originally Posted by exotic08
Hmm did you try depositing via WU more than once in the same day? That could be it. Not 100% sure, but I would ask support what exactly the issue is.

Also, if your still having issues with WU, you can try the P2P transfer thread if you need to get money on the site. There are plenty of active and reputable traders that can help you. Gl

John
I just made a post about this- It's not a business decision.. Western Union is cancelling all transactions that wpn is associated with.. The fact that they say it's a business decision is misleading and meant to make you feel confident that they are in control- but they are not.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 09:43 PM
Quote:
Originally Posted by Boney526
I understand where this concern comes from, but don't worry about it. When's the last time you went to deposit a cheque and had the teller ask you where you got your money?

If they do ask ask them if it's standard policy to query their customers about that information, or tell them it's from internet work or something vague.
Thanks, not super worried just a little uncomfortable about it. I was able to mail it in this time and it cleared right away (no collections or w/e).

Check Requested: 8/17
Sent: 8/18
Received: 9/2
Cleared: 9/12
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 10:39 PM
Quote:
Originally Posted by EpassporteBS
I just made a post about this- It's not a business decision.. Western Union is cancelling all transactions that wpn is associated with.. The fact that they say it's a business decision is misleading and meant to make you feel confident that they are in control- but they are not.
Okay, that's why I posted It. I was actually talking to WU when I was told it was a business decision, so that makes sense. I had a hunch it was something like what you said.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 10:45 PM
Withdraw Method: Bank Draft (check)

Date requested: 9/1
Date processed: 9/2

Date received 9/13

Interestingly enough, I never received any E-Mail notification for anything other than the day I requested the cash out... A little weird, but well done WPN for a free check. Will update if any issue occurs.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-13-2014 , 11:32 PM
Quote:
Originally Posted by TDLang
After successfully depositing via WU for about a year, suddenly, transfers are being declined. All the lady on the phone would, or could tell me is that it was a business decision. Any other US, or non US players suddenly having an issue? Has me worried as this was my only method of getting money on this site.
This happened to me as well i have been waiting 2 days now to get my money back from W/U They took my money then it said that the transaction has been froze i called them and they told me the same thing and now i have to wait for them to send my money back to my card what a joke. So sick of it being a pain in the ace to get money on and off these sites
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-14-2014 , 12:20 AM
Yeah, 2-3 days before you get your money back which is just wow. So I'm curious if you or I would be able to do a WU transfer elsewhere to see if its strictly a WPN issue involving Western Union. Either way it was frustrating, and not getting a straight answer was infuriating. Took all my strength to blow up after I hung up the phone rather than during.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-14-2014 , 03:04 AM
Tried depositing with my visa prepaid that I have used for years today and the money was taken from my card but not added to my account. First I live chatted to customer support. They said they needed a copy of the bank statement showing it was taken out. I called support they said the money hasent been released by the bank. This has never happened on any other site. He told me to go ahead and send the bank statement. I sent it , waited and still nothing. Called Patrick back. He told me to call the bank and ask them what's going on. I called but it was after business hours. So I'm a little suspicious because this has never happened before.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-14-2014 , 01:46 PM
Quote:
Originally Posted by darocha
Tried depositing with my visa prepaid that I have used for years today and the money was taken from my card but not added to my account. First I live chatted to customer support. They said they needed a copy of the bank statement showing it was taken out. I called support they said the money hasent been released by the bank. This has never happened on any other site. He told me to go ahead and send the bank statement. I sent it , waited and still nothing. Called Patrick back. He told me to call the bank and ask them what's going on. I called but it was after business hours. So I'm a little suspicious because this has never happened before.
Update- spoke to rep at Netspend they returned me my money. I tried Black Chip again and it went through. The customer service on both ends were outstanding, I don't know why this happened, but it was taken care of pretty quick.

Sent from my ALCATEL ONE TOUCH Fierce using 2+2 Forums
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-15-2014 , 12:35 PM
Quote:
Originally Posted by Swag *Official*
Must be a different/earlier(?) debit card company. I can only relay my experiences with the 3-4-5 Debit Card and their fairly responsive customer service people. If it came up as any sort of money service transaction, as of early September 2014, this company treated it as a cash advance and charged 3.5%.

If they've changed their policy since you've gotten started or in the last 10 days then good 'on 'em.

I have never been charged 3.5% on any ATM withdrawals I have made using 345 card. I found an ATM by me with a max transaction of $2,000 and have used it frequently. Total fees charged per transaction are $3 by the ATM's bank and $3.75 by 345 for using a US ATM.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-15-2014 , 12:45 PM
fyi i think they are sending checks out to cover active WU withdrawals. no word on my WU but just got notice from fedex somethings on its way.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-15-2014 , 05:28 PM
Be weary of debit card deposits. I recently made 1 deposit using my debit card. My debit card was hit with 2 charges. It has cleared my Netspend account, but WPN states their processor only shows 1 charge. Netspend is blaming WPN/Processor, WPN is blaming Netspend.

Link to my thread going more into detail
http://forumserver.twoplustwo.com/21...posit-1474683/
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-15-2014 , 06:11 PM
Quote:
Originally Posted by AHoosierA
Be weary of debit card deposits. I recently made 1 deposit using my debit card. My debit card was hit with 2 charges. It has cleared my Netspend account, but WPN states their processor only shows 1 charge. Netspend is blaming WPN/Processor, WPN is blaming Netspend.
Read the thread, what a mess. Im actually done with depositing on bcp. Once the moneys gone so am I. I like it on Full Flush. Easy deposit easy withdrawal.

Sent from my ALCATEL ONE TOUCH Fierce using 2+2 Forums
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-16-2014 , 02:50 PM
Is there a playthrough requirement if we trade for funds through P2P thread and try to withdrawal? There didn't used to be, but I don't want to get a bunch of funds for a session, then try to cash out if I win a bunch and get told I have to play X hands.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-16-2014 , 04:42 PM
ACR

Debit

Requested-9/10/14
Processed-9/10/14
Approved-9/16/14
Funds on card-9/16/14(hour later after approval)

Not bad. Al's okay so far. I just hope that all stays legit and we can play, deposit, and cash out in peace. Gl forums and world.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-17-2014 , 03:26 AM
Quote:
Originally Posted by Boney526
Just requested a cashout via regular mail, will update.
Forgot to update, received this on the 8th.

Requested on the 22nd of August, received September 8th.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-17-2014 , 05:26 PM
Took the check to the teller today that I earlier reported that I received. I was there for a while as she looked at it for a long time, she repeatedly asked me what it was for, I replied private business transaction. I wasn't really expecting to be asked about it. I have never been asked before for any site. I was warned of possible fraud and I was basically forced to admit that it was from online poker winnings. She was supportive and told me it had to go through international processing, and such. She gave me a number and her card and was worried for me it seemed. I was with my fiancé and it was rather embarrassing. I am still a couple months shy of 20, so I'm not sure if she was just concerned for me or what. But overall it was just a cringeworthy experience.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 12:31 PM
Quote:
Originally Posted by TDLang
I was warned of possible fraud and I was basically forced to admit that it was from online poker winnings.
1st Rule of Fight Club applies here...

WTG, it's likely that another processor will now draw heat. SMFH
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 01:03 PM
Quote:
Originally Posted by bef99hwk
Is there a playthrough requirement if we trade for funds through P2P thread and try to withdrawal? There didn't used to be, but I don't want to get a bunch of funds for a session, then try to cash out if I win a bunch and get told I have to play X hands.
Yes, they do enforce play through requirements so as to cover their transactional costs and to help thwart ML'ers. They are not a bank, and if they feel they are being used as one, they will actively enforce play throughs.

Quote:
Originally Posted by TDLang
I was warned of possible fraud and I was basically forced to admit that it was from online poker winnings.
Bank tellers do not know their heads from their asses, hence why they are the lowest person on the totem pole. NEVER tell a bank teller that you have an online poker check. Tell them the truth, that you work online and that this is a payment to you. Period. Anything else is none of their business and they have no authority to force you to say anything. Once you mention online poker, as the poster above said, you likely end up ruining processor for the rest of your fellow poker players

--
Kahn
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 01:10 PM
If I leave my roll on ACR for several months without any activity on the account is there any hidden rule that says my account will slowly be bled off? I realize you lose points after inactivity but I'm curious about account balances.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 04:38 PM
Okay, I realize what you guys are saying, and that it's rule #1 not to say what I said. But I was there for 15 minutes at least, and I did say that it was from working online. I have made multiple deposits in the past and have never been questioned. All of the people I have talked to that have been doing this for the better part of a decade all say I shouldn't have admitted it, but they understood why and that it was a very weird/unique situation. I was there with my debit card and driver's license in front of her and she basically continually asked me until I was forced to tell her the truth. I was basically being accused of fraud passively and I really had no choice at the time, at least that's how it felt. It's easy to point fingers at me, but I felt pretty hand tied and under the gun so to speak. She mentioned that she sees a lot of those international checks, so basically if anyone ruined it, someone ruined it for me previously...

Edit:
As you may have guessed, check was cancelled, and I was called to pick it up.

Last edited by TDLang; 09-18-2014 at 04:59 PM. Reason: Added stuff.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 10:15 PM
Quote:
Originally Posted by TDLang
Okay, I realize what you guys are saying, and that it's rule #1 not to say what I said. But I was there for 15 minutes at least, and I did say that it was from working online. I have made multiple deposits in the past and have never been questioned. All of the people I have talked to that have been doing this for the better part of a decade all say I shouldn't have admitted it, but they understood why and that it was a very weird/unique situation. I was there with my debit card and driver's license in front of her and she basically continually asked me until I was forced to tell her the truth. I was basically being accused of fraud passively and I really had no choice at the time, at least that's how it felt. It's easy to point fingers at me, but I felt pretty hand tied and under the gun so to speak. She mentioned that she sees a lot of those international checks, so basically if anyone ruined it, someone ruined it for me previously...

Edit:
As you may have guessed, check was cancelled, and I was called to pick it up.
Then you stand up for yourself and repeat what you said. Once she started to hassle you ask to peak to a manager. I would then personally close my account after being accused of fraud.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote
09-18-2014 , 10:36 PM
Just realize all kinds of people young and old get paid for services rendured online and a very small % of that is online poker. I personally say I do graphic design, but like said before you don't have to tell them your personal business beyond it was for services rendured.

They probably just sensed you were timid and could easily be manipulated but if you stood up for yourself they would have backed down.
[WPN] Deposit / Withdrawal / General Cashier Thread Quote

      
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