1-2 days typically


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Kahn

Nice to see they raised visa deposit back to 300 so you don't have to contact support to get full reload bonus

If you withdraw via WU or MG do you have to pay some kind of insane fees or something? I don't understand why so many people are dealing with the debit card and checks and stuff when WU / MG seems like such a faster better option? I'm debating doing a withdrawal pretty soon.

Yes, fees are high for WU and MG. Plus, if you do too many large WU or MG you will get banned from WU and MG.

11/15 Check Requested
11/28 Check Received
11/29 Check Deposited
12/11 Check returned by bank for NSF in the account.
I informed ACR of the issue and the $10 fee I incurred, they said they would cover all fees and give me my entire account balance after I sent in documentation. Sent it in and was told to expect a response in 20 minutes which was yesterday and contacted them later when I didn't hear anything and was told that the process is much longer and should not have been told that information. Still waiting to hear from them.

SKIN/OPERATOR: Black Chip
METHOD OF REQUEST: Skrill
REQUEST DATE: 12/10/13
RECEIVED DATE: 12/13/13

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Kahn

Skin/Operator: ACR
Method of Payment: WU
Date Requested: 12/10/2013 around 8 PM PST
Date Received: 12/13/2013 around 10 AM PST

I was told in live chat to contact security@americascardroom.eu about cashing out, but they won't respond....anyone else have that trouble? I've sent two emails, one on the 5th and one on the 12th and nothing yet.

A few weeks back I wasn't getting a response from that address either. Hopefully a Rep will get this straightened out. Try to PM the rep on here.

ACR
Debit Card
Requested 12/9
Revived 12/10

SKIN/OPERATOR: ACR
METHOD OF REQUEST: Debit Card
REQUEST DATE: 12/10/13
APPROVED DATE: ?
RECEIVED DATE: ?

For the most part, I've been a fan of ACR and they're still well within their time frame of 15 business days but somewhat annoyed with their operation. I believe one of their operators, Kenny, sent me an internal e-mail accidentally because it asked me to "review the casino activity of account _____." It's just irritating that I am receiving additional security review for winning $2000 when there wasn't one when I lost over $8000 a few months earlier (degen night).

It just also annoyed me that Kenny's explanation was that "As you might understand due to the holidays there is a chance that delays might happen." The problem is I also see people receiving cashouts on the same date or later than me.

It's only been a week so there's no axe to grind. Just hope it will get processed soon.

update on the bounce checks?

Am on day 14 of waiting for debit card. Still no update on acr or emails. Wtf

International snail mail takes time. It's well documented ITT and on 2+2 in general that the debit card process takes a few weeks to set up. Relax, BF 2.0 is very unlikely to be around the corner lurking to steal your BR


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Kahn

SKIN/OPERATOR: True Poker
METHOD OF REQUEST: Debit Card
REQUEST DATE: 12/10/13
APPROVED DATE: ?
RECEIVED DATE: ?
Still nothing...please keep me updated.

BCP
Debit card
Request 12/14
Confirmation email 12/16
Received 12/18

Update 12/18: ACR told me they are investigating still over the weekend and that the process takes time. As far as they know the check was cashed and valid. They told me however though that they recommend I not cash the check at the bank next time and take it to a check cashing facility. I responded yesterday when my bank sent me the check back and their explanation that the account the check was for was under scrutiny and the bank in Canada was not allowing checks to be cashed from it. ACR has not responded yet to this news.

I will be going away from ACR after this now. Quite honestly, feels a lot like FTP (which I'm involved with) lot of "really awesome promos" but wondering where the money comes from to support these promotions and still allow the company some breathing room to operate. Glad that this is minuscule amount of money compared to FTP.

SKIN/OPERATOR: ACR
METHOD OF REQUEST: Debit Card
REQUEST DATE: 12/10/13
APPROVED DATE: 12/17/13
RECEIVED DATE: 12/18/13

I thought it was over once the funds hit my card but now apparently my card is locked because of suspected fraud??? Very confused on this. I tried calling the debit card phone number on the back (506) 2239 3734 but it gives me a recording in Spanish. ACR can't help since they are separate from the debit card. I just e-mailed the company but am starting to panic though I know I should remain calm.

Has anyone had experience with this situation of debit card being blocked?

I got a check from BCP and deposited into my banks ATM today. My bank just called and asked me to call them back. I'm sure it bounced. If they ask who the check is from what should I tell them?

99% sure a check deposited drawn from another bank can't bounce before the business day has ended. phone call probably will be about the nature of the check. to that i have no answer and defer to others

Probably the final update I give considering I think my money is gone. I logged onto the live chat today to try and talk to someone about my problem. It was the same guy "Sander Q" who told me I would get an overnight delivery of my funds. Once I pointed out to him that the issue was not resolved, I was disconnected from chat and I cannot connect back to the chat. My internet works and all that because I'm posting this, but it seems this is not going to end well.

Only one cashout request allowed every 7 days? And 3k max..... That's pretty nitty.
Plus the possible 'Cashout Curse'.... Can't play here for long.

There's p2p trading for those that are making over 150k a year here.

It is a fact that sending checks to US players is not 100%. Overall however, from the analysis that I've been able to do, only about 1% of checks issued have issues. You will run into this problem with ALL US operators at one point or another if you withdraw enough checks. Every one of them (excepting Lock lol) will as promptly as possible reissue you a check once you provide them documents from your bank showing the failed check and reason it failed (and banks provide this info, usually in the form of a mailed photocopy of the rejected check).

I highly advise just using the debit card. Faster and very reliable.


There is no such thing as a "cashout curse"



I got a good lol from this very true statement.


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Kahn

What would be the simplest and cheapest way for a US player to deposit $50 on TruePoker?