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Originally Posted by Tuff_Fishh
Does True ACR and BCP all use the same cashier for all payouts including bitcoin? (sorry if this has already been asked a million times)
Yes, they use the same cashier.
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thats a lie, i got a customer service agent to RELUCTANTLY admit that there are a huge number of payout requests causing delays...ill never understand why sites cant keep players funds completely segregated...it makes no sense to ever be short with juice they collect
Just because cashouts are delayed does not mean funds are not segregated. Cash outs are performed by 3rd parties, not the site. There can be any number of reasons that cashouts are delayed that not related to "being broke" or "lack of segregation."
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Originally Posted by md46135
does anyone know what are the conditions to withdraw that free 50$ bonus that you get in "cash cards" on ACR? i played through some hands (cca 1500) and asked chat support, but they just give some vague answers.
I don't know them off the top of my head, but there are conditions. If you dig through the T&C of the bonus I"m sure you can find them. But I can assure you that they don't just give you $50 in bonuses and say hey, it's free money, cash it out and thanks for taking our cash!
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Originally Posted by Brain Damage
Just got a call from WPN asking to conifrm a withdraw amount, address and birthday. is this normal for a bitcoin withdraw? I never emailed them asking the status of anything
It sounds like your account went through an extra security procedure, nothing more. Something probably tripped a flag on your account and they wanted extra verification to be sure it was you making the request.
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Kahn