Quote:
Originally Posted by Chillarn7
Seriously, what is wrong with Winning Pokers rakeback system?
Has anyone actually made sure that people are getting 27% on contributed rake?
Tired of my rakeback page always showing wrong numbers.
First of all, my available rakeback is always a smaller amount than what it says I should be getting on my "Weekly Rakeback" even if I wait a day to let it update. Why is this?
Secondly, tracker programs like HM2 tells me I'm raking around 20-25% more than what my "total game rake" is on my rakeback page. Do Winning Poker use another method to calculate rakeback or why is that? It's never wrong on any other networks and they all use contributed rake method.
I don't have any ongoing bonuses messing things up.
I have never had Poker Tracker or Holdem Manager report 100% accurate rake on any site I use. There are always anomalies or different tracking methods. FWIW, WPN uses weighted contributed method. Also, Beast/SNC contributions are not eligible for rakeback. Those two things combined are probably what skews your numbers.
Oh yea, and the rakeback panel isn't in real time, there is always a lag.
Quote:
Originally Posted by Unseemly2p2Name69
Support refuses to respond to any email about anything, going on 2 months. I sent Winning_TD a PM with proof, he hasn't responded in 4 days.
Winning_TD is an overworked guy. Besides making and analyzing the MTTs, he does pretty much any other task that he's assigned to do... and there are a lot of them. He also doesn't work weekends. I wouldn't give up on him just yet. If he doesn't respond in another day or two, give him a friendly reminder and be sure that you provide very clear, concise, well formatted data when you PM him. It will make his job easier, and more importantly, he can address your issue more quickly.
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Kahn