Quote:
Originally Posted by allinadam
I deposited using my debit card. I have since received a new debit card and destroyed my old card so I can't send a copy of the debit card now obviously. Now I am attempting to withdraw. I have contacted support who told me I need to sign a voucher recognizing all of the charges I have made with them. I have now requested this voucher 3 times, but nobody will email this form to me. What should my next step be? If they continue to jerk me around, should I just charge it back? I have roughly the same amount on now as I deposited ($550).
Thanks,
Adam
E-mail
security@americascardroom.eu
Charging back would be a bad idea.. It's kind of like committing online poker suicide when it comes to depositing.. You will not be able to deposit with any poker site after you do that.
If you still are having issues, PM a rep on here or Winning_TD and they will steer you in the right direction.