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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

02-20-2017 , 08:47 PM
Everyone went down on Pokerhost. It was back up immediately but I stopped playing for a bit in case it happens again.
02-21-2017 , 07:22 AM
Is the site down? My cashier shows a bunch of source code and exception errors. Logging in doesnt fix it.
02-21-2017 , 07:38 AM
likewise here. trying to join the 2k gtd 6 max and keep getting registration error. was just playing cash and that was fine, and i'm sure the blackjack servers are up and running. seems like their least important priority is the big tournies. wish we could still play Pokerstars in the states. I've had to go out and get a real career
02-21-2017 , 09:55 AM
cant even get to log in screen
02-21-2017 , 10:06 AM
my client wont open. I try to open it and it just says configuring.
02-21-2017 , 10:09 AM
Quote:
Originally Posted by SantaMuerte
my client wont open. I try to open it and it just says configuring.
Same
02-21-2017 , 10:26 AM
02-21-2017 , 11:14 AM
It's up.
02-23-2017 , 02:18 PM
Off topic - I asked this in the Winning Poker thread but no response.
Does anyone use the Debit card option and can give me the 800 number on the back. I accidentally shredded my card and would like to get a new one sent. No response when I try to contact them from the website and there are no numbers listed.

Thanks!
02-23-2017 , 02:44 PM
Quote:
Originally Posted by dudmaster
Off topic - I asked this in the Winning Poker thread but no response.
Does anyone use the Debit card option and can give me the 800 number on the back. I accidentally shredded my card and would like to get a new one sent. No response when I try to contact them from the website and there are no numbers listed.

Thanks!
PM'd you the number. debitcards@americascardroom.eu may be able to help as well.
02-25-2017 , 04:53 PM
Having some issues in my SnG right now.
02-25-2017 , 04:54 PM
all my cash tables froze
04-04-2017 , 12:35 PM
Anyone else down right now?
04-04-2017 , 12:35 PM
down for anyone else?
04-04-2017 , 12:35 PM
Yeahp
04-04-2017 , 12:36 PM
All MTTs froze, can't log in RIP.
04-04-2017 , 12:40 PM
everything down
04-04-2017 , 12:57 PM
Everyone still disco? How long of this before they cancel the mtts?
04-04-2017 , 01:05 PM
WTF, I'm reg'd for MTTs and can't log in. UGH.
04-04-2017 , 01:09 PM
Can anyone tell me how they handled refunds etc. The previous times this has happened? How long it took for the site to be back up and running?
04-04-2017 , 01:24 PM
We're back.
04-04-2017 , 01:25 PM
it's up! GL guys!
04-04-2017 , 01:27 PM
Quote:
Originally Posted by umphreys who
Can anyone tell me how they handled refunds etc. The previous times this has happened? How long it took for the site to be back up and running?
if latereg is over players that are still in the tournament the prizepool
will be distributed on a % basis according to chip stack
04-04-2017 , 01:29 PM
Quote:
Originally Posted by lvcjarrett
if latereg is over players that are still in the tournament the prizepool
will be distributed on a % basis according to chip stack
I was registered or playing in 5 different sngs, no mtts however all my buyins have already been refunded, gl everyone.
04-04-2017 , 01:32 PM
the jackpot and 2.0 lobbies still down though? I see sngs are okay but the other ones still dont work on mine

edit. nvm, working now.

      
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