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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

12-08-2014 , 06:45 PM
Quote:
Originally Posted by curt777
I was told my support this morning that we were supposed to receive refunds sometime today. I still haven't . Has anyone?
Yes, received my refund earlier from True poker. If you haven't by now, you should be credited soon, if not get in touch with support again.
12-08-2014 , 07:05 PM
I posted this in the Refunds thread, so maybe this should be deleted here.

Just letting everyone know that I was issued a refund, but it was for less than what I invested in buy-ins.
12-08-2014 , 07:12 PM
Quote:
Originally Posted by JMicLett
I posted this in the Refunds thread, so maybe this should be deleted here.

Just letting everyone know that I was issued a refund, but it was for less than what I invested in buy-ins.

I did respond to you in that thread also..
12-08-2014 , 07:39 PM
Quote:
Originally Posted by Zmarlaf
Registered to the 3k 6max and had to manually open my table from the lobby as the table had not pop up.

Other than that it seems to work for now
I had this same problem when I late registered for the 10k tonight. Tourney is running fine though, now lag.
12-08-2014 , 07:41 PM
This has me rethinking playing in the $1 million on Sunday. I had to stop playing cash games Sunday and went to my other site to play. Looked to play earlier today but the lag in the lobby chased me off again.
12-08-2014 , 08:00 PM
We have downtime early morning Tuesday to introduce a new feature. Tomorrow you’ll see Spin to Get IN in the internal tournament lobbies. This is a chance to get into any of our events for as little as a penny.

Learn more about Spin to Get IN




Last edited by WPN Rep; 12-08-2014 at 08:14 PM.
12-08-2014 , 08:27 PM
If a tournament is still in progress from earlier will it be stopped?
12-08-2014 , 08:29 PM
Quote:
Originally Posted by ScarySight
If a tournament is still in progress from earlier will it be stopped?
We've cleared most of the late night and early morning tournament schedule so there should be no interference.
12-08-2014 , 08:32 PM
So none of the OSS events or 10k should last that long correct?
12-08-2014 , 08:35 PM
Anyone else having trouble getting the lobby to update?
12-08-2014 , 08:38 PM
yes. was able to register for one tournament... can't get into any others
12-08-2014 , 08:43 PM
i restart my computer at the break with 4 tournaments running and i'm not able to access my tables, the tourney lobby is empty...
12-08-2014 , 08:48 PM
Quote:
Originally Posted by Zmarlaf
i restart my computer at the break with 4 tournaments running and i'm not able to access my tables, the tourney lobby is empty...
Something told me not to log off and back in, I can get to the tournament lobby for the one im in, but my main lobby is not updating.
12-08-2014 , 08:51 PM
WTF!!!!!

This **** sucks. Probably will be skipping the 1million

*I will be skipping the 1 million*

Last edited by numberonedonk; 12-08-2014 at 08:58 PM.
12-08-2014 , 08:52 PM
In the middle of the 10k GTD tournament suspended by host, wtf man. Is this for the rest of the night or just temporary?
12-08-2014 , 08:52 PM
At the break:

I had a 14bb stack in the 1200gtd at the bubble (13 left and 9 paid)
i had a 15k stack after one hour of play in the 60$ oss24
i had a 75bb stack in the 3k gtd 6max at the level 8

and i can't access to my table for 52 minutes now!!!
12-08-2014 , 08:53 PM
I hope this is just temporary
12-08-2014 , 08:53 PM
Kicked out of Event 23. Said tournament was being cancelled and buy-ins being refunded.
12-08-2014 , 08:54 PM
smh this is some bull
12-08-2014 , 08:55 PM
ARE YOU SERIOUS! You just canceled OSS#23 after 3 hours of play right before late reggy about to end...

3 hours of play!

Yesterday I had a double up before cancel after 2 hours. Tonight I had 3x+SS and you cancel after 3 hours.
12-08-2014 , 08:56 PM
Pretty much shows that there's no way the $1M GTD will run successfully. This crap happens almost every series.
12-08-2014 , 08:56 PM
seems like tournaments got cancelled today with no apparent serious issues... everyone was active at all my tables. I hope they do at least ICM chop?
12-08-2014 , 08:56 PM


I'm 3rd in chips and it gets suspended.

Winning TD if I'm not compensated for more than my original buy in for all these cancelled events I'm done with your site.

I also expect to be returned all entry and re-entry fees and tournament fees. If not again I will cash out immediately.
12-08-2014 , 08:57 PM
it got cancelled right? I hope its at least refunding based on chip stacks
12-08-2014 , 08:58 PM
I doubt they do, I was at 18k+, it is cancelled now, I got a pop up

      
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