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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

12-01-2014 , 05:47 PM
if you open a dos window and ping l1.sysaccess.eu what IP do you get, should get 186.*
12-01-2014 , 05:52 PM
request timed out
12-01-2014 , 05:54 PM
we are up and running, thanks for the quick replies
12-01-2014 , 06:04 PM
So I guess I get nothing back. Solid.
12-01-2014 , 06:18 PM
Zach you may wish to contact support if you are expecting a refund, i am sure they may be back logged right now playing catch-up
12-01-2014 , 06:19 PM
Quote:
Originally Posted by ZachShalack420
So I guess I get nothing back. Solid.
You will get something per the terms and conditions. As soon as I logged in I saw my previous balance. I refreshed the cashier and was compensated for the tournament I was in.
12-01-2014 , 06:19 PM
I have just checked your transaction history to make sure that you were refunded correctly. I will send you a PM with a screenshot to show you.
12-01-2014 , 06:30 PM
You can send me your Nickname and i will check for you. I personally cancelled all the sit and goes and refunded.
12-01-2014 , 06:47 PM
I have to say, with new promotions, and good customer support, WPN is looking alright nowadays.

However, it's really important to expand your selections of Omaha hi/Lo offerings b/c the players enjoy it, and demand it. I know you're keeping your hold'em playing customers happy. There is more you can do for expanding the O8 poker-variant that is spreading through the world.

And also, if you could offer that very fun game '32 card poker' in your 'other' section as a .05/.10 cash game, I think people may actually play it b/c I think it's real fun. As of now it's it's own lobby, and nobody plays it or I think even heard of the rules. But it can be taught.

Thanks for your help.
12-01-2014 , 09:24 PM
Kinda disappointed as there was nothing huge or epic ITT. Thread saver anyone?
12-01-2014 , 09:31 PM
Software started lagging hard for about 15 to 20 minutes during happy hour which wasn't fun when you have a whole lot of tables going.
12-05-2014 , 11:29 PM
Anyone else having this issue?
12-07-2014 , 02:26 PM
Not sure what the issue was. Have had zero issues the past few days..
12-07-2014 , 06:48 PM
It might just be me but it sure seems kind of laggy today
12-07-2014 , 07:08 PM
The 12.5K is really slow and messin up
12-07-2014 , 07:09 PM
super laggy, a lot of my tables are failing
12-07-2014 , 07:12 PM
Hmmm. They wanna have Big MTT Series' but down have the servers for it. makes sense
12-07-2014 , 07:33 PM
Lag time right now is a joke. I wish I didn't reg for all these tourneys today.
12-07-2014 , 07:50 PM
First time playing a full MTT schedule in months and I'm sitting out half of hands 😩
12-07-2014 , 07:54 PM
Hands not even being dealt at my table in the OSS.
12-07-2014 , 07:58 PM
It's just crazy how many spots i missed!

the soft is lagging hard!!!

2 times folded premium's with short stack and many resteal missed
12-07-2014 , 08:06 PM
This is getting pretty ridiculous. Half of my table is sitting out.
12-07-2014 , 08:07 PM
I lost Aq to AJ he runnered a flush..no way I'm getting chips back when it's taking 5 minutes per hand!!!
12-07-2014 , 08:10 PM
Well played Winning Poker Network. Starting to watch porn since I am sitting out so much
12-07-2014 , 08:11 PM
thanks for the lag in the 15 k td. Very unprofessional!!!!!! we all keep timing out. of course support says it is not your fault. and they cant find my account. and you guys expect to topple the competition sitting with 20k in chips and cant play. Man what a joke! 5 players disconnected at my table. No refunds from you guys lol

      
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