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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

04-20-2017 , 01:41 PM
Quote:
Originally Posted by chopsy2
If we are to use a live poker comparison, if a player is not seated at the table when the cards are dealt then they are simply not dealt into the hand. Doesn't seem like a reach to have the same rules online. So why could the system just not deal cards to a player who is sitting out?
One difference is the ability to play multiple tables when online. It would probably suck to get a 1-hand penalty every time a hand times out due to important action on another table. On the other hand, it might be a nice disincentive to playing too many tables.
04-20-2017 , 01:42 PM
Quote:
Originally Posted by Max Cut
Allow sit-in until there is VPIP in the hand?
Meh, lag could make the action appear different to separate users.
04-20-2017 , 01:44 PM
Quote:
Originally Posted by Max Cut
One difference is the ability to play multiple tables when online. It would probably suck to get a 1-hand penalty every time a hand times out due to important action on another table. On the other hand, it might be a nice disincentive to playing too many tables.
Yeah, this sounds like an accidental positive effect. It could actually make the games just a little bit better.
04-20-2017 , 01:45 PM
we've totally hi-jacked this thread. WinningTD, if you want to move this to a new thread we understand.
04-20-2017 , 02:31 PM
Listen there is not one poker site that will or does do that.

In live poker you cant disconnect. Online you can so you will get re penalized because you come back in and cant play your hand. This is going way off topic of this thread yes so this will be the last post on the matter.

The chances of someone being in the blinds and getting a premium are so slim that this should never be an issue. Also if they wish to do this UTG then they could get dealt aa and insta folded. This really isnt or shouldnt be an issue and i promise you that we wont be changing how its dealt with. If you see someone doing it alot then screenshot it, send it to me in PM, i will check the hands and also send them a warning for angle shooting which could lead to a ban
04-20-2017 , 05:54 PM
Quote:
Originally Posted by Winning_TD
Listen there is not one poker site that will or does do that.

In live poker you cant disconnect. Online you can so you will get re penalized because you come back in and cant play your hand. This is going way off topic of this thread yes so this will be the last post on the matter.

The chances of someone being in the blinds and getting a premium are so slim that this should never be an issue. Also if they wish to do this UTG then they could get dealt aa and insta folded. This really isnt or shouldnt be an issue and i promise you that we wont be changing how its dealt with. If you see someone doing it alot then screenshot it, send it to me in PM, i will check the hands and also send them a warning for angle shooting which could lead to a ban
Just trying to throw out some ideas that might work, no need to get snarky.
04-20-2017 , 06:27 PM
Quote:
Originally Posted by chopsy2
Just trying to throw out some ideas that might work, no need to get snarky.
Not snarky, just giving an example
04-22-2017 , 05:18 PM
Rewards tab not working for anyone else?
04-22-2017 , 07:42 PM
was there down time today? why is there hardly anyone registered for tournaments. the low and micro lobbies are dead
04-23-2017 , 09:36 PM
Quote:
Originally Posted by tomuki
was there down time today? why is there hardly anyone registered for tournaments. the low and micro lobbies are dead
Tried to play a couple sessions at 25nl today. Had to quit about 5 minutes in because I kept getting disconnected.
04-25-2017 , 09:40 AM
Is it down this morning? I don't show a single MTT game as running since 8am NY time
04-25-2017 , 10:11 AM
Nvm able to now.
04-25-2017 , 10:20 AM
Quote:
Originally Posted by a dewd
Is it down this morning? I don't show a single MTT game as running since 8am NY time
Nvm, operator error. Forgot to take off the filters....
04-26-2017 , 02:45 AM
Down to 15 in a tournament with good stack, it starts lagging and I have every hand folded (action stalls then when action catches up, it's past me and I'm sitting out) for the next hour and a half until six handed and I have 6 bb. It was saying I was still connected at the top of the lobby. Meanwhile I can load a webpage in 3 seconds and everything else is sending/receiving data fine. Clearly no problems on my end. I close down everything except ACR, still lags. Log out and back in, lag. Reset internet on break, lag.

Chat with a rep who tells me there's not a system wide problem on their end and basically tells me to go **** myself.

Is there anything (hack/fix) I can do on my end to alleviate lag and prevent this? Or is this just what I have to deal with if I want to play here?
04-26-2017 , 12:07 PM
You are the lonely report of an issue last night, no reports at all besides yours.
I would recommend to completely close the client and re-open it, so it re-connect from scratch.
Note: if ur playing​ jackpots or 2.0 remember to click on take my seat(s).
04-26-2017 , 12:20 PM
Also paz, if your using pt or hem that will cause lag depending on your computer
04-27-2017 , 01:46 PM
I can't open the sportsbook from client, it gets stuck on "authenticating player". before everything worked normal...

can it be opened directly with some url? copy-paste doesn't work.
04-27-2017 , 01:53 PM
Which client? I just opened ACR with no problems
04-27-2017 , 02:01 PM
I can log into poker client. when I click on "sports" in poker client, it doesn't open the sportsbook in firefox, it times out.

edit: it's ACR client

Last edited by md46135; 04-27-2017 at 02:07 PM.
04-27-2017 , 02:56 PM
I meant the sports section!
04-27-2017 , 03:17 PM
so, sports works for you? I'll try later on my second computer and see how it goes.
04-27-2017 , 03:40 PM
Yes sir!
04-27-2017 , 04:55 PM
uninstalled and reinstalled, tried on 2 computers and still can't log into sports :/
04-27-2017 , 05:23 PM
Quote:
Originally Posted by md46135
uninstalled and reinstalled, tried on 2 computers and still can't log into sports :/
Just gonna have to get used to it. After all, it is the same software being used when it was the yahatay network only with a face lift.
04-28-2017 , 05:31 AM
Quote:
Originally Posted by md46135
uninstalled and reinstalled, tried on 2 computers and still can't log into sports :/
update: I noticed that everything that opens through web browser doesn't work (withdraw, casino, sports, even deposit doesn't work ) so basically acr is broken for my account on every computer lol

      
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