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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

09-19-2013 , 03:05 PM
Quote:
Originally Posted by mjt685
WINNING TD.....thank you very much for checking in on this thread and providing us with info as to whats going on over there, i can only assume its a living nightmare for you guys as you are being bombarded from all angles by all of us wanting to play or wanting our money and my question should be very simple as its not regarding the site issues or crashes but rather in regards to the double or nothing sng's that ive had no luck getting much of any real answer from the customer service reps when ive asked SO ILL ASK YOU AS IM SURE YOU HAVE THE ANSWER:

In regards to the $15s (turbos and nonturbo) and the $30s and even the 6 handed $50 double or nothing tourneys, these all disappeared last week sometime and im not really sure why. At first i was told theyd be back up the following morning as it happened with a server update but then nothing happened the next few days and then this weekend and early this week all the site crashes happend so im sure if that was on the agenda it got pushed to the bottom of the concern list (as it should). But PLLLEEAASE tell me that these tournaments are not gone for good as they are virtually all i play and for whatever reason the $20 double or nothings are only 12 handed versions and literally no one plays them EVER. The 15s and 30s were getting frequent traffic and i was able to play 30-40 of them a day at only 3-4 at a time. I cant imagine that you guys are doing away with them but if thats the case can you please explain why? And if i may just provide a tiny bit of feedback: the 12 handed ones i dont know that ive ever seen fill up, so if the goal as i assume it is to make the most money possible and get the most tourneys to fill up as possible then lets bring back the 15s and 30s and $50 DorN's.

thank you for your time as im sure u have almost zero time to do anything right now other than work on getting the site back to full functionality

Every single type of sng should be back today. Some just disappeared off the face off the earth. I wish it could all be done automatically but manually we have to put them back, which we are doing as we speak.
09-19-2013 , 04:40 PM
Quote:
Originally Posted by Winning_TD
Every single type of sng should be back today. Some just disappeared off the face off the earth. I wish it could all be done automatically but manually we have to put them back, which we are doing as we speak.
ok good to hear...so there werent any sngs that were just being removed from the schedule for good then...because the 15s and 30s DorN started disappearing a few days before all the site crashes

also if u dont mind me asking why not have some 6 handed $20 double or nothings since NO ONE ever plays the 12 handed ones
09-19-2013 , 06:29 PM
Quote:
Originally Posted by mjt685
ok good to hear...so there werent any sngs that were just being removed from the schedule for good then...because the 15s and 30s DorN started disappearing a few days before all the site crashes

also if u dont mind me asking why not have some 6 handed $20 double or nothings since NO ONE ever plays the 12 handed ones
The 12 man is not coming back...

We are working on coming up with 8 man DON's, should be cool.

The 6 max Dons are in the lobby now and also more being created.
09-19-2013 , 06:43 PM
Down again? or just really really slow?
09-19-2013 , 06:43 PM
awesome yes i see the new 20s 6man...thank you sir
09-19-2013 , 06:43 PM
Here we go..
09-19-2013 , 06:43 PM
All my tables are frozen, unbelievable
09-19-2013 , 06:44 PM
No games are showing up for me. I'm afraid to close the client because I'm registered in a sng. Christ, there are no good options for Americans.
09-19-2013 , 06:45 PM
Currently timing down on my tables, the tournament lobby just went blank.
09-19-2013 , 06:45 PM
so annoying. server is frozen for me
09-19-2013 , 06:47 PM
I'm getting tired of this crap. I play cash games, can't even imagine why anyone would play SnGs and MTTs with all these disconnects...
09-19-2013 , 06:48 PM
Back up, but the satty I was in is still frozen, i see other tourneys are back going
09-19-2013 , 06:48 PM
Unable to find server...this is costing me money ACR as I can't play with the huge whale that was sitting across from my heads up table...
09-19-2013 , 06:49 PM
Seriously?

If there's still problems don't START tournaments. Just leave the tournament lobby blank until you resolve these problems... Ughhh this is just silly.

Seriously I just folded QQ preflop as a shortstack because the tournament was frozen, and when I restarted it it just folded for me. I knew I shouldn't have played today, but I'm so done with this for a while. I'm not gonna enter into another game on WPN until all of this is resolved for sure.
09-19-2013 , 06:50 PM
Pretty sure I won a pot in a cash game because the other guy timed out
09-19-2013 , 06:55 PM
Quote:
Originally Posted by LEC
Back up, but the satty I was in is still frozen, i see other tourneys are back going
all of my tourneys are back up
09-19-2013 , 07:08 PM
Of course it happens when there's a ****ing fish on this site for once.
09-19-2013 , 07:09 PM
u guys got your refunds yet? cuz i got 1 tourney out of 4 refunded...wondering when the rest is comin
09-19-2013 , 07:50 PM
Quote:
Originally Posted by ten25
IMO that probably is not a good thing to post here who knows if it could be vulnerable... although I'm guessing anyone smart enough to do something with it probably would have found it on their own
Exactly. I didn't dig deep, however, I do find it alarming that the entire backend of the whole system is wide open for the masses to see if they know what to look for. If you are putting your hard earned money onto a website, wouldn't you feel more comfortable knowing that there is NOT a public facing login to the entire world that can be found as easily as I found it.

I posted this because I care. The reason I care is because we should all have the right to know what we are getting ourselves into when we sign up for sites like this.

I will admit though, I have a filter and theres a lot of stuff I have in my head that I won't post. I do not have malicious intentions at all. I'm one of the good guys and if someone at WPN wants to talk privately about my concerns I haven't voiced here, please do so. Be aware though that if I catch WPN lying to me in PM, I will post the PM logs. It's quite easy to tell when someone in IT is BSing.

There are things about their server's setup that concern me but they don't concern me enough to stop playing there. I'm not convinced that this team has an inhouse development or network infrastructure team therefore this team may not have the kind of onsite support needed to run a stable environment. To me, this WPN network is a patch work of contract gigs being fueled by marketing dollars.
09-19-2013 , 09:40 PM
Quote:
Originally Posted by stabbyface
Christ, there are no good options for Americans.
I don't get it. I play on Merge too and just did my first cashout last week that took only 8 DAYS from request to check-in-hand. Merge has awesome support. If anything throw some money on another site to grind while **** hit's the fan over here.
09-19-2013 , 09:41 PM
Down again...
09-19-2013 , 09:42 PM
Yep down again
09-19-2013 , 09:42 PM
Sigh... crazy lag.
09-19-2013 , 09:44 PM
verrrry laggy. verrrry tilting.
09-19-2013 , 09:44 PM
Good thing I didnt fall for the higher guarantee tourneys tonight

      
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