getting this basically all day. no links in my client work, no JP, no 2.0, no cashier, no rewards

i cleared cookies and restarted pc/unplugged modem/reset. i did not uninstall the client. overall the client is pretty bad but can i get this fixed?

yup same thing over here please fix this issue

Do you get a security box come up when you try and login..

If you click no then that could be a reason you are getting this error.

Make sure your IE is up to date. We made a change in the cashier today.

i do not get a pop up....

i uninstall and reinstall same issue

tried it on another computer same issue

its been like this all day i dont know what else to do

i been talking to support and they dont know what i am talking about

can you please look into this for me

true sn- ilivedangerously


THANK YOU

Make sure your IE is up to date is something i would recommend trying first of all

support guided me through that already and i updated both my labtop and desktop and same issue


that 403 FORBIDDEN keeps popping up i cant even click on any links etc or load the cashier


i tried loading ACR and BCP and it works perfectly fine though

When is the last time you restarted the client?

just now...i keep trying but to no avail

Literally these are the only 2 reports we are getting of this.

Tried deleting and re installing the client?

yes like 10 times already lol

its been like this all morning and afternoon

super annoying but hoping this can be fixed soon

meh i am all out of options. There was issues this morning but they were fixed. I am speaking to dev and relaying info here.

They are saying there is now no reason. I opened true and have had no issues what so ever

are you able to get to cashier? or to sports page? or rewards? i keep getting the "403" error

403 Forbidden

nginx/1.6.2


exact error^^^^

300thesedatrues lol

Same thing here. I have been getting kicked out the last few days with "illegal operation" error. Just not, registered for a couple JP games, got kicked off, then restarted everything and lost the $10 JP games. Updated browsers.

also been getting this all day, can't access cashier or anything web based, have tried ie updates and a fresh install...

i've called them many times and escalated to supervisor (Lea?) and she told me IT is looking in to it many times. Not sure what more i can do but wait. Its totally fraustrating getting the run around but i am sure i will call them tomorrow again and see what is up with this

Same thing, the last couple of days. No matter how many restarts I do,

"Client application has performed an illegal operation. Please restart the client for instructions on reporting the error."

Also found this in the debug folder....

[0725/173237:ERROR:gpu_child_thread.cc(390)] Exiting GPU process due to errors during initialization
[0725/173252:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0725/173252:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0725/173253:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0725/173253:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0726/123757:ERROR:gpu_child_thread.cc(390)] Exiting GPU process due to errors during initialization
[0726/123817:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0726/123817:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0726/123822:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.
[0726/123822:ERROR:browser_gpu_channel_host_factory.cc(1 19)] Failed to launch GPU process.


The only thing that works is uninstalling the console, going to the 'C:' drive, finding the True Poker folder, shredding it and its contents, then re-installing it. A 15 minute process, no other skin has this issue. Is True Poker on its own/different server from the other skins?

Same issue here. 403 forbidden error when trying to access cashier or rewards on TruePoker.

HELP!

Same error garbage here.

yes, would be nice to be able to access JP's today

I uninstalled thoroughly using a third party uninstaller which is supposed to do a very detailed uninstall, then reinstalled and still getting the error you guys are mentioning above.

Yup having the same issue as of this morning. I tried uninstalling and reinstalling again still no good. I talked to support n they told me to send another screenshot n I did that but no one in IT can fix this

I have had the same issue since yesterday, thought it would fix itself. Came here to see others have the problem as well.

Are you still having this issue

yes, we all are it seems. logged in now with error