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Can't open client after new update-file missing

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06-28-2017 , 01:38 PM

STLNolaWoj

grinder

Join Date: Jun 2010 Posts: 463

After the new files downloaded, I got this system error: the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

Anybody else have this? I'm on Windows 8. A quick Google search suggests I'd have to download a bunch of crap to fix this and uninstall some other stuff and do some windows updates...sorry not doing all that.

Sent from my 6039S using Tapatalk

06-28-2017 , 02:27 PM

FlipMaster08

journeyman

Join Date: Feb 2014 Posts: 359

Same problem here.

06-28-2017 , 03:02 PM

STLNolaWoj

grinder

Join Date: Jun 2010 Posts: 463

Can we get another client update to fix this?

Sent from my 6039S using Tapatalk

06-28-2017 , 04:12 PM

PokerBananas

centurion

Join Date: May 2013 Posts: 166

Same problem here, reinstalling didn't help

06-28-2017 , 04:24 PM

Winning_TD

veteran

Join Date: Mar 2012 Posts: 2,535

Please try again guys

06-28-2017 , 04:38 PM

FlipMaster08

journeyman

Join Date: Feb 2014 Posts: 359

Download it again and still getting the same error.

06-28-2017 , 04:39 PM

STLNolaWoj

grinder

Join Date: Jun 2010 Posts: 463

Not working. Do I need to uninstall and then reinstall?

06-28-2017 , 04:41 PM

FlipMaster08

journeyman

Join Date: Feb 2014 Posts: 359

Quote:

Originally Posted by STLNolaWoj

Not working. Do I need to uninstall and then reinstall?

I did it and inst working.

06-28-2017 , 04:42 PM

STLNolaWoj

grinder

Join Date: Jun 2010 Posts: 463

Quote:

Originally Posted by FlipMaster08

I did it and inst working.

Thanks for letting me know. I guess I'll stick to betting baseball today instead of playing poker.

06-28-2017 , 04:48 PM

#10

Winning_TD

veteran

Join Date: Mar 2012 Posts: 2,535

https://www.microsoft.com/en-US/down....aspx?id=53587

Try downloading this supposedly and it will work

06-28-2017 , 04:56 PM

#11

PokerBananas

centurion

Join Date: May 2013 Posts: 166

I tried uninstalling and reinstalling again, even downloading a fresh installer from the website. Still same error

06-28-2017 , 04:56 PM

#12

FlipMaster08

journeyman

Join Date: Feb 2014 Posts: 359

Error when i try to install..
Cant i get the old version of the ACR software?

06-28-2017 , 04:59 PM

#13

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

I am having the same issue and receiving same error. I have been trying to open Black Chip poker. Winning TD, is that all the assistance you can provide?

06-28-2017 , 05:02 PM

#14

STLNolaWoj

grinder

Join Date: Jun 2010 Posts: 463

Betcha there's a whole bunch of ppl who aren't on 2+2 that are stuck right now

06-28-2017 , 05:03 PM

#15

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

I am in the middle of doing windows updates. Let you guys know if that helps any.

06-28-2017 , 05:08 PM

#16

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

Quote:

Originally Posted by Winning_TD

https://www.microsoft.com/en-US/down....aspx?id=53587

Try downloading this supposedly and it will work

This does not work for me. I cannot select which file I would like to download.

06-28-2017 , 05:10 PM

#17

Winning_TD

veteran

Join Date: Mar 2012 Posts: 2,535

WOW i am not an IT guy i am just being told that error is because not everything is up to date.

06-28-2017 , 05:12 PM

#18

PokerBananas

centurion

Join Date: May 2013 Posts: 166

I tried those microsoft updates. They didn't install properly and failed.

06-28-2017 , 05:14 PM

#19

FlipMaster08

journeyman

Join Date: Feb 2014 Posts: 359

Quote:

Originally Posted by PokerBananas

I tried those microsoft updates. They didn't install properly and failed.

Same here.

No worrys Winning_TD, i know that u are doing all that u can.

06-28-2017 , 05:24 PM

#20

xBIGx

banned

Join Date: Jun 2017 Posts: 390

Has anyone tried to see if this happens with BCP or another skin? ACR doesnt work but Betcoin doesnt seem like anything is wrong and I can see people playing on WPN.

06-28-2017 , 05:31 PM

#21

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

Quote:

Originally Posted by STLNolaWoj

I just did all these steps and it worked!! Doesn't take very long either.

06-28-2017 , 05:34 PM

#22

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

I also did a service package first after the updates.

06-28-2017 , 06:22 PM

#23

UnnaturalDisaster

old hand

Join Date: Jun 2011 Posts: 1,543

I'm also having this same problem

06-28-2017 , 08:20 PM

#24

PokerBananas

centurion

Join Date: May 2013 Posts: 166

I am unable to install the windows updates to fix this problem. Will WPN be fixing this issue and if so when?

06-28-2017 , 10:36 PM

#25

kristi007

journeyman

Join Date: Jan 2011 Posts: 219

Quote:

Originally Posted by PokerBananas

I am unable to install the windows updates to fix this problem. Will WPN be fixing this issue and if so when?

Is your firewall off and windows automatic updates on?

You can try this link:
https://www.youtube.com/watch?v=k1OEvSaAAj4

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