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Old 05-22-2017, 05:03 PM   #2176
Pyrochaos
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Re: Bitcoin Deposits and Withdraws

Anyone else have this issue:
Quote:
Your recent cash out request -------- in the amount of $800.00 USD has been canceled and the funds returned to your DigitalExchange account.

Reason (s):

Before requesting your withdrawal, you must verify your account by sending us a copy of your ID and utility bill.
It appears that your account is missing the authorization documents for the following cards:
Visa: **** **** **** 0000
As a reminder, the following is required:
Copies front and back of the card
Please send this to cashier@DigitalExchange.eu to your earliest convenience.
I'm just trying to do a bitcoin withdrawal, why do they need my ID and utility? Is it to confirm my identity?
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Old 05-22-2017, 06:19 PM   #2177
A_Schupick
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Re: Bitcoin Deposits and Withdraws

Yep. Pretty standard on all accounts if you have never verified your account. Sometimes you can get it waived if you talk to caht, but it's also just really easy to fill the stuff out.
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Old 05-22-2017, 09:23 PM   #2178
Pyrochaos
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by A_Schupick View Post
Yep. Pretty standard on all accounts if you have never verified your account. Sometimes you can get it waived if you talk to caht, but it's also just really easy to fill the stuff out.
Thanks.
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Old 05-22-2017, 11:50 PM   #2179
geegeebye
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Re: Bitcoin Deposits and Withdraws

My Bitcoin deposit ($125) on ACR is still pending from Monday, May 15th. Standard?
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Old 05-23-2017, 12:01 AM   #2180
vizion88
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by geegeebye View Post
My Bitcoin deposit ($125) on ACR is still pending from Monday, May 15th. Standard?
How many confirmations does the transaction have on the blockchain? You should probably contact support about it.
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Old 05-23-2017, 03:25 AM   #2181
geegeebye
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Re: Bitcoin Deposits and Withdraws

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Originally Posted by vizion88 View Post
How many confirmations does the transaction have on the blockchain? You should probably contact support about it.
Still 0/3. Is there a way to directly contact blockchain support?
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Old 05-23-2017, 09:33 AM   #2182
hdrodriguez
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Re: Bitcoin Deposits and Withdraws

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Originally Posted by geegeebye View Post
Still 0/3. Is there a way to directly contact blockchain support?
blockchain is taking absurd amount of time, i dont like it anymore
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Old 05-23-2017, 09:34 AM   #2183
hdrodriguez
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Re: Bitcoin Deposits and Withdraws

Hello Guys,

i been using Coinbase to buy or withdrawal BTC to my bank accoutn and blockchain to deposit it for ACR or ignition, Do you guys know another plataform that works similar to blockchain? it is better?

please let me know
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Old 05-23-2017, 10:52 AM   #2184
goodsaint
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by hdrodriguez View Post
Hello Guys,

i been using Coinbase to buy or withdrawal BTC to my bank accoutn and blockchain to deposit it for ACR or ignition, Do you guys know another plataform that works similar to blockchain? it is better?

please let me know
Blockchain works just fine if you increase the miners fee when sending. That said, there are other wallets that automatically adjust the fee when sending. I believe Mycelium is one of them.

Last edited by goodsaint; 05-23-2017 at 11:07 AM. Reason: The following post must be the wallet I was thinking of.
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Old 05-23-2017, 11:00 AM   #2185
vizion88
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by hdrodriguez View Post
Hello Guys,

i been using Coinbase to buy or withdrawal BTC to my bank accoutn and blockchain to deposit it for ACR or ignition, Do you guys know another plataform that works similar to blockchain? it is better?

please let me know
To everyone using bitcoin, I really recommend the wallet "Electrum" (electrum.org)

Make sure "dynamic fees" and "replace by fee" is enabled (if your transaction gets stuck with 0 confirmations for a while you can increase the fee and rebroadcast it).
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Old 05-25-2017, 11:22 AM   #2186
stephensong1995
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Re: Bitcoin Deposits and Withdraws

req 5/25
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Old 05-25-2017, 11:35 AM   #2187
blobbloblob
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Re: Bitcoin Deposits and Withdraws

Has anyone ever dealt with customer service of coinbase? They take days upon days to return emails.
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Old 05-25-2017, 01:41 PM   #2188
udbrky
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Re: Bitcoin Deposits and Withdraws

Ugh, got a new phone and thought the QR was backed up, was not. Now, I can't access my wallets due to the 2FA verification. Blockchain takes a week to remove, and Coinbase doesn't have the option, the link for "code not working" is a bad link, and the info to remove 2FA involves ... logging in. Their support hasn't answered in 48 hours.

Any good alternatives?
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Old 05-25-2017, 03:10 PM   #2189
goodsaint
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by udbrky View Post
Ugh, got a new phone and thought the QR was backed up, was not. Now, I can't access my wallets due to the 2FA verification. Blockchain takes a week to remove, and Coinbase doesn't have the option, the link for "code not working" is a bad link, and the info to remove 2FA involves ... logging in. Their support hasn't answered in 48 hours.

Any good alternatives?
coinbase support- Facebook.
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Old 05-25-2017, 09:18 PM   #2190
blobbloblob
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by udbrky View Post
Ugh, got a new phone and thought the QR was backed up, was not. Now, I can't access my wallets due to the 2FA verification. Blockchain takes a week to remove, and Coinbase doesn't have the option, the link for "code not working" is a bad link, and the info to remove 2FA involves ... logging in. Their support hasn't answered in 48 hours.

Any good alternatives?
In My post directly above yours I mentioned having the same issue with coinbase. I've only gotten 2 responses to my emails in 2 weeks of sending them emails.
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Old 05-25-2017, 09:39 PM   #2191
udbrky
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by blobbloblob View Post
In My post directly above yours I mentioned having the same issue with coinbase. I've only gotten 2 responses to my emails in 2 weeks of sending them emails.
Yeah, that's why I'm looking for alternatives.
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Old Yesterday, 11:08 PM   #2192
TimTamBiscuit
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Re: Bitcoin Deposits and Withdraws

I just noticed BTC withdrawal option on ACR has disappeared for me. It was there before obv. Anyone else have BTC withdraw disappear on ACR?

Last edited by TimTamBiscuit; Yesterday at 11:20 PM. Reason: It was after 11pm EDT
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Old Yesterday, 11:10 PM   #2193
Max Cut
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Re: Bitcoin Deposits and Withdraws

Still there for me.
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Old Yesterday, 11:39 PM   #2194
TimTamBiscuit
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Re: Bitcoin Deposits and Withdraws

I just made a Neteller deposit. Could that have caused Neteller withdrawal method to display and Bitcoin to disappear?
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Old Today, 07:08 AM   #2195
Duncelanas
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Re: Bitcoin Deposits and Withdraws

Have a 0/3 confirm withdrawal still pending on my blockchain from yesterday. Really processing wds with inadequate fees WPN?
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Old Today, 12:19 PM   #2196
udbrky
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Re: Bitcoin Deposits and Withdraws

Trying out Electrum and Kraken
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Old Today, 12:35 PM   #2197
nee
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by Duncelanas View Post
Have a 0/3 confirm withdrawal still pending on my blockchain from yesterday. Really processing wds with inadequate fees WPN?
I put this in the other thread. Hopefully you find it useful.

The network is overloaded. Last week a fee of 120
satoshis per byte would get a reasonably quick confirmation. Earlier this week it needed to be 180.
Now it's 390. You can see fees and estimated confirmation time here:

https://bitcoinfees.21.co

Also if you are ever waiting on a transaction, just send those unconfirmed coins to another address of yours with a higher fee. That will get both transactions confirmed. It is called child pays for parent. Or if you don't want to send it anywhere else you can use the viabtc transaction accelerator.
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Old Today, 12:47 PM   #2198
Max Cut
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Re: Bitcoin Deposits and Withdraws

The hard problem is waiting on a slow transaction that you are *receiving*. The landscape has been shifting a bit and hopefully WPN's processors stay up to speed and use whatever fees are necessary for quick transactions.
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Old Today, 12:50 PM   #2199
nee
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Re: Bitcoin Deposits and Withdraws

Quote:
Originally Posted by Max Cut View Post
The hard problem is waiting on a slow transaction that you are *receiving*. The landscape has been shifting a bit and hopefully WPN's processors stay up to speed and use whatever fees are necessary for quick transactions.
There's no need to wait. Use the viabtc accelerator or just send them to another address of yours with a higher fee.
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