I was just told support that bitcoin withdrawals take 4 days.
"Anthony F"
Then he told me they are normally processed the next day but are subject to a 15 day review. when I asked to a link about the 4 days thing.
"Then he said "Ok, 15 business days."
Anthony F:
Is stated in the withdraw information in the website.
20:51aFritz:
why does it take 4 days?
20:52Anthony F:
That's how long it takes.
20:52aFritz:
for what? can you link me to that please?
20:53Anthony F:
*Under normal circumstances, payouts are processed the day after they are requested, however all payouts are subject to review, and may take up to 15 business days to process. Read more at:
https://americascardroom.eu/play-pok...your-winnings/
20:53aFritz:
so why would you tell me 4 days then?
20:55Anthony F:
Ok, 15 business days.
20:55aFritz:
so you're just being a smartass basically?
20:55Anthony F:
May I help you with something else?
20:55aFritz:
Can I talk to your supervisor please
Anthony F:
Call us at 1-877-314-4195 to speak with a supervisor.
20:57Anthony F:
Please feel free to contact us again if you have any further questions or concerns. Have a good one!
worst customer service I have ever seen in my life. Just another example