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Old 03-07-2016, 03:04 PM   #151
Sub-Zer0118
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Re: Americas Cardroom Mac Client

When I request forget password it says login name can't be found? So either I can't login into my account or the Mac version is 100% busted. Can we at least have some clarity?
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Old 03-07-2016, 04:43 PM   #152
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Re: Americas Cardroom Mac Client

Something must be wrong on your end because i have Mac and it loads/plays fine
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Old 03-07-2016, 05:13 PM   #153
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Re: Americas Cardroom Mac Client

there are enough complaints in this thread that it is not just something wrong on their end. It works for you, but for lots of people it just doesnt. For instance I have had problems with it on 3 different macs, and can't for the life of me get it to work on a macbook air.

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Something must be wrong on your end because i have Mac and it loads/plays fine
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Old 03-07-2016, 06:11 PM   #154
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Re: Americas Cardroom Mac Client

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Originally Posted by nedprz View Post
there are enough complaints in this thread that it is not just something wrong on their end. It works for you, but for lots of people it just doesnt. For instance I have had problems with it on 3 different macs, and can't for the life of me get it to work on a macbook air.
I wonder whether the problems I am having on my 2012 Macbook Air but that are not happening on a 2015 Mac Mini have to do with the processor.

When I opened up Activity Monitor on my Air I saw that ACR uses 28% to 60% of the CPU before I have even opened a single table. This is crazy - my normal CPU load from having multiple apps open is about 10%.

The 2012 Macbook Air uses a single core processor. However, my Mac Mini is dual core. I think this is the difference - since ACR needs to use so much processing power (even when it is only displaying the table list) it overwhelms single core Macs.

No idea whether this is a bug in the code, a bug in Adobe Air, or something else entirely. However, it is the only real difference between the two computers I run ACR on.
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Old 03-07-2016, 06:19 PM   #155
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Re: Americas Cardroom Mac Client

for the record, im using 2015 MBP
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Old 03-07-2016, 06:37 PM   #156
gnatie
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Re: Americas Cardroom Mac Client

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Originally Posted by RU18LOL View Post
for the record, im using 2015 MBP
Well, you're dual core, so there goes my theory.
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Old 03-09-2016, 03:25 PM   #157
gnatie
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Re: Americas Cardroom Mac Client

Today's update:

1 - It broke Poker CoPilot, again. Copilot can not find a readable hand history file. So, no tracking, no HUD.

2 - The CPU usage is still high, though it may be better.
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Old 03-10-2016, 12:40 AM   #158
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Re: Americas Cardroom Mac Client

Is it actually possible to 6-table with a working PT4 hud using a mac mini?
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Old 03-10-2016, 07:05 AM   #159
stevemcleod
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Re: Americas Cardroom Mac Client

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Originally Posted by Sub-Zer0118 View Post
When I request forget password it says login name can't be found? So either I can't login into my account or the Mac version is 100% busted. Can we at least have some clarity?
You now have to log in with your email address instead of your login name, no?
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Old 03-10-2016, 09:31 AM   #160
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Re: Americas Cardroom Mac Client

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Originally Posted by stevemcleod View Post
You now have to log in with your email address instead of your login name, no?
I understand. I can login on PCs fine but not on a mac and I obviously plug in the same password. :P
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Old 03-12-2016, 09:15 AM   #161
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Re: Americas Cardroom Mac Client

Is there a way to turn off the auto script? I mean everytime I get on a table it say hello from xxxx.. Then if you sitout and comeback it says xxxx is back.. Kind of annoying
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Old 04-08-2016, 03:43 AM   #162
EstyzBalln
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Re: Americas Cardroom Mac Client

This software is still just so laggy to this day. Another issue that is rather bothersome and created problems is when the tables are scaled down to the smallest scale the chips and numbers become almost unreadable the font size needs to be increased. Also when the table is at its smallest and the action is pre flop the right portion of the fold button is in the area that becomes call, so if you're in the process of clicking fold on the right portion of the button and it becomes your action in that moment then the area that is fold becomes call which creates a ton of misclicks. Running this software side by side to other poker clients is just bad, its so slow and laggy and even when you're just running it by itself with multiple tables the software is just super slow response times. Why dont you guys just use the platform that carbon poker uses, its super clean, fast, and responsive to the user.
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Old 04-10-2016, 01:19 AM   #163
jasons0147
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Re: Americas Cardroom Mac Client

Can you fix the cash game lobby filter please?
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Old 04-13-2016, 03:26 PM   #164
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Re: Americas Cardroom Mac Client

We've updated the mac client today. Many bugs were fixed and...Jackpot Poker is now in the Mac client!
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Old 04-14-2016, 04:26 PM   #165
Paulpop72
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Re: Americas Cardroom Mac Client

Hi WPN. I have been getting an error message the last couple of day about there being a Client Problem. It seems to only app when I'm in a tourney lobby and click on prize structure.

Thanks!
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Old 04-15-2016, 07:43 AM   #166
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Re: Americas Cardroom Mac Client

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Originally Posted by Paulpop72 View Post
Hi WPN. I have been getting an error message the last couple of day about there being a Client Problem. It seems to only app when I'm in a tourney lobby and click on prize structure.

Thanks!
I've not been able to duplicate this error. Can you get me a screenshot of it?
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Old 04-15-2016, 08:03 PM   #167
JrkoTheClown
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Re: Americas Cardroom Mac Client

I just downloaded ACR for Mac and when I open it I get a Update error "Recieved corrupted update information from server !" and it will not go past checking for updates screen. I have tried downloading several times and get same error. Any suggestions?
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Old 04-18-2016, 01:06 PM   #168
EstyzBalln
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Re: Americas Cardroom Mac Client

WPN Rep there is something wrong with the automatic use of time bank. I have had over 20 instances of it showing more than a minute of time and it being on auto time bank and it just auto folds instead of cracking into time bank, this needs to be fixed.

Also the table sizing and moving table on desktop options are very difficult and "tile table" options do not work at all.

How about some options to change the table color.

It still has some lag issues when multiple tables are going, is there some way to make it super responsive and fast when 6-8+ tables are working?
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Old 04-20-2016, 10:02 AM   #169
Travo
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Re: Americas Cardroom Mac Client

WPN Rep, could you please add the Stud cash games that are in your windows version to mac client.
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Old 04-20-2016, 04:06 PM   #170
EstyzBalln
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Re: Americas Cardroom Mac Client

Another thing that seems to happen regularly is say I have 4 ACR tournaments going one table will freeze, but the other 3 will be working. Well when you have 8-12 tables going you dont really notice action is frozen on that one table and alot of the times you end up getting blinded off a bunch of your stack if not all of it.

I'm going to keep harping on it because it is really almost annoying that you offer your customers software that is going to have this many issues. Its like renting out a car that drives but doesnt have breaks. The software is 50% there, it drives, but it doesnt stop. When you can't stop you crash, and this software is setting up people for mistakes and accidents.

Its not right to offer a customer 10-20 tournaments, but give them software that only supports 2 tournaments at once. It's also not right that PC users for the most part have a clean version of this software that doesnt lag when you have 10+ tables going and whose software doesn't freeze and fold hands when time banks are checked and whose text size is so small you cant read it. These small bugs really translate to problems occuring on the playing field and can result in very -ev situations.

WPN if you think this software is satisfactory and good enough for your customers, let me see a video of you pulling up 10 tables of cash with a HUD, tiling the tables so they fit nicely, and playing some hands that show no lag or any very slow delay in actions made. I have a feeling you wont be able too and that needs to be fixed.
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Old 04-20-2016, 11:05 PM   #171
LSchock
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Re: Americas Cardroom Mac Client

My mac client isnt even loading now, but I'm using a dell and Windows is running fine.. Anyone else?
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Old 04-20-2016, 11:22 PM   #172
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Re: Americas Cardroom Mac Client

Yup not working they said its an issue at the moment
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Old 04-21-2016, 02:34 AM   #173
39suited
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Re: Americas Cardroom Mac Client

It feels like we Mac users are still beta testers after those two years of development.
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Old 04-24-2016, 02:02 AM   #174
joeyrulesall
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Re: Americas Cardroom Mac Client

Mac software stuck updating for hours after I got logged off mid session. Such a garbage site.
Are you gonna to refund my buy ins since support won't respond ?
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Old 04-24-2016, 04:20 AM   #175
pokerfish11
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Re: Americas Cardroom Mac Client

this is ridiculous. i'm pre reg'd into the milli and the only computer i have to play it is a mac.. I'm sure the software is gonna collapse tomorrow anyway. smh
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