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ACR table sounds issue ACR table sounds issue

05-20-2013 , 12:23 PM
For me (windows 7, nlhe) it appears you can only hear table sound on Americas Card Room poker table if the table is currently highlighted. If you have a table open and you click on another open window such as a browser or even another ACR table the sounds of the other table cannot be heard.

Obviously this makes it harder to know when it is your turn if you are multi-tasking or multi-tabling.

I have contacted support and they responded timely but no resolution yet. I thought I would post here to see if anyone else had the same issue. If so it might be better if everyone does not contact support so they can focus on the issue that I raised. I will keep you posted.
05-20-2013 , 06:08 PM
same issue
05-20-2013 , 06:20 PM
Quote:
Originally Posted by Wheel Gunner
For me (windows 7, nlhe) it appears you can only hear table sound on Americas Card Room poker table if the table is currently highlighted. If you have a table open and you click on another open window such as a browser or even another ACR table the sounds of the other table cannot be heard. Obviously this makes it harder to know when it is your turn if you are multi-tasking or multi-tabling.
I have contacted support and they responded timely but no resolution yet. I thought I would post here to see if anyone else had the same issue. If so it might be better if everyone does not contact support so they can focus on the issue that I raised. I will keep you posted.
This is currently by design, although as noted above, it is something we’re working on fixing.
05-20-2013 , 06:23 PM
Thanks for the reply. You may wish to alert your support folks as their reply to me was the problem was on my end.
05-23-2013 , 10:31 PM
same problem here, no sound alert when its my turn to act if anything but bcp has focus. terrible problem. needs fixing asap!
05-25-2013 , 06:01 AM
Just want to add a +1 to stress the importance of this problem.
05-28-2013 , 12:00 AM
Same here! I already left WPN once because of this, and I KNOW they're easily losing hundreds of others. This is CRUCIAL...how has it not been fixed yet?!...with all due respect
06-07-2013 , 07:49 AM
It appears this has been fixed. Thanks!
06-07-2013 , 09:11 AM
The tables appear to be very loud to me. I play on multiple networks at once and the volume on WPN is much greater.

      
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