I did not agree to a bonus where I would need to play through a certain amount to unlock the funds. This is plain and simple my money.

Tell us how much you deposited and how much is bonus money. Having to play through bonus money a certain amount of times to be able to withdraw it is incredibly standard

he said 0% is bonus money

I don't think its about bonus money - it appears that the player didn't want to try to unlock the bonus. It looks like its more that the player deposited, didn't play much/at all, and then is trying to cash out.

@OP, deposits and withdrawals are expensive for poker sites to process. Its pretty fair of them to ask you to generate some rake to cover these fees - other sites allow you to cashout right away, but will charge you a fee for doing so.

But standard with ACR, no idea wtf the actual terms mean:

"You can cashout any earnings from our games..."

fine, understood that

"...but you must generate at least 10% of rake revenue over the amount deposited to be eligible for a payout"

does this mean that if you deposit $100, you must generate at least $10 in rake, or $110 in rake? I assume the former, but unsure

Do ACR have a deposit/withdrawal transaction fee?

The site gets hit with fees on both, I presume like most sites, they don't pass it onto customers in 99.9% of instances. Email them and ask them to remove any fees that they incurred on your deposit, and what your withdrawal will be, so that you can cashout. Or play as they suggested, clarifying first what the "10% over..." comment meant if you need it

I'm guessing that's the case, but it reads as if OP thinks that he can just get whatever ACR's deposit bonus is and withdraw it

just to clarify, I did not accept any bonus..

generating $10 of rake isn't difficult at ACR

this is 100% standard, for reasons mentioned above. As well as lets see, hmm money laundering. Just rake the 10% and be on with it, its a super standard practice at any site, just look at the TOS before depositing...oh wait

any poker website would give you same msg since they are not a bank, you can't just deposit x amount of money for awhile , not play much or at all, then withdraw at a later date. Gotta rake % of what you deposited then they are happy to let you withdraw.

Pokerstars does this too fyi


Not absurd at all

Nothing to do with a bonus.

$10 in rake.



www.americascardroom.eu/play-poker-for-real-money/cashing-out-your-winnings/general-cash-out-information/:
glgl

Sounds like a rule to prevent money laundering, much like casinos try to stop people from buying chips for cash and turning them in for a tax receipt without playing.

Fully understandable if it was a CC but not for Bitcoin. We pay a very high fee with Bitcoin deposits and shouldn't have any restrictions when wanting to cash out early. Betcoin lets you deposit within 10 mins and cash out whenever.

would sites also have this very large fee for deposits (ie when you request a withdrawal)? or are they immune to it?

All depends on options but I would say its always pushed on the players with withdrawals. With BTC if they send $100 we get $99.xx in our accounts. I would suggest the site use Litecoin instead of Bitcoin since the fees are lower and transactions confirm faster.

You guys are assuming that ACR uses their own BTC when in fact they probably use a 3rd party processor like most people. No matter what they're still paying fees that are not passed on to you.

Off topic but would recommend strongly against Litecoin. Other coins with low fees fast confirmation that actually have crazy growth potential. Dash or Ethereum would be pretty sick for a site to implement but there are many options at this point.

I would hope they would start accepting Ethereum relatively soon. BTC transfers always take at least 10 minutes, while Ethereum takes less than a minute, and has been on the rise for the past month or so.

This may be in their terms of service but that is super fishy. So I deposit $200 and sit in a $1/$2 game. I play 1 session and play ~260 hands / 3hrs worth and I leave the game with $750. Well I would like to withdraw my money so that it can sit in my bitcoin wallet where I can earn some more interest on my $$. There is nothing wrong with shady about that (money laundering, blah, blah)... ACR's TOS is nonsense and is in place so that they can use your money for as long as possible. When they close down... which they will at some point in time people will be screwed. Just Smart Unethical Business. To the original poster your Spidey Sense has been triggered for a reason. Play on a site that wants you as a customer and not just your $.

Cool story!!

How do we use players money??

Lol, I like how you have no comment to the original poster's message, but you comment on what I said. My comment was pretty irrelevant and probably should have been ignored. But the fact that you quoted it and felt the need to address implies that there is some truth to my assertion.

But like I said, I think that rejecting the man's withdraw request is BS and ACR has a habit of rejecting withdraw requests for random reasons to force people to play longer on the site. It is happened to me on multiple occasions. Just how you are able to walk into a brick and mortar casino when you are finished with your session you are able to get cash for your chips, at the end of your session on ACR you should be able to withdraw. If there is a fee, then the player should be charged that fee, but forcing the player to generate 10% of rake based on their deposit amount is super shady. It is a very convenient way to force players to play much longer than they need or should have to.

What you do with the money is your business and I wouldn't even try to guess.

Super shady.. Its words like this that make me respond. Probably the most open poker site out there.

Forcing players to rake 10% tbh is so standard or like me on stars i cant withdraw until 48 hours after i deposit. Normally in this time i play more. Super shady i guess? or not because their stars.

Do you know how much it costs per transaction we pay for a player to deposit or withdraw? I guess its a good business model to allow a player to deposit 50.. win 1k and then withdraw so we lose money on that player?

Idk, you tell me if now you think its super shady?

My point still stands. The absurdity of your own scenario is pretty funny though. (How is it even possible to run $50 -> $1000 without hitting $5 in rake?) But ignoring the absurdity, If Player X deposits 50 and magically runs it up to 1000 in a day without hitting $5 in rake, then yes he should be able to withdraw that $1000 immediately. Having a 48 hr rule is fine, having a 10% rake minimum based on someone's deposit is ridiculous. If your concern is the fee, then that fee should be passed to the player and explained in your TOS, but forcing player X to play to hit 10% of rake based on their deposited amount before withdrawing profits is just mean. It is a system built in place to force people to play longer than they would in normal circumstances. So yes it is manipulative, shady, whatever the bleep you want to call it. 48 hrs versus a mandatory rake quote on non bonus money is awful... you are just lucky enough at the moment to have US players so desperate that they will tolerate.

before withdrawing profits is just mean.

Mean is fine if you think that.

I should of said so my bad, i get this after having withdrawn on numerous occasions. Its every time i deposit.

Also ok i gave a bad example.. it was just hypothetical so dont read to much into it.

You think we are lucky enough to have US Players, i guess we are lucky to have players all over the world. Every site has their own rule on dep and withdrawing. Its very standard, i gave just one example but there are many more.

I am guessing you are new to ACR as you only have 7 posts or we have spoken before in the forums just using a different name. If you dont like it or agree with it, you dont have to deposit. We dont hide the fact but lbh.. who reads t&c's before agreeing. Not many but it is still out there in the open so nothing really shady on that part. GL