I had it 'shutdown' 9x in one tournament & ~4x while on the bubble.
I've pretty much stopped playing on iPoker sites (Titan & WillHill) - - only playing in a couple of regional, private & VIP tourneys.
I've responses from WillHill Customer Support Mgr. 'Prince Boeck' who gave me this response:
My name is Prince Boeck and I am the Customer Support Manager of William Hill
I am writing to you in response to the recent issue you had raised concerning
the Poker client crashing frequently and the error messages you had been
receiving. As I understand you have also encountered issues when running other
iPoker skins therefore pointing to an issue in the poker client itself.
Firstly, I would like to extend my deepest apologies for the inconvenience on
your part caused by these errors and am fully confident that we can resolve
Personally, I have been running the William Hill Poker client on a daily basis
on my Windows 7 (32-bit) laptop without any issues or crashes. Additionally,
all workstations used by the William Hill Poker Support staff are Windows XP
SP2/3 Desktop PCs equipped with sufficient hardware specifications to support
the poker client (particularly the newly released version of the client).
The reason I am indicating the above is that I suspect the cause of the
malfunction to lie in the new client's hardware-compatibility with a certain
computer architecture (64-bit systems).
He then requested specs. of my computer & operating system & sure enough I'm running on WinVista (64-bit).
What are you guys using?
For sure write in to support & don't give up til' you get a decent response. This is b.s. that no fix has come about with it yet. It's been over a month now