Hi,
I recently entered a $22 bracket tourney on Tuesday and finished in 2nd. The brackets are new at draftday and there was bug in this one's payout system. I wasn't rewarded for my semi-final win and lost in the finals. As a result, 2nd through 4th place made the same amount of money.
I've been in touch with support and while they agree there's an error in the payout system, so far I've been told that's basically how it goes and that while there was a bug, the correct payouts were paid out for that bracket and I won't be rewarded with any money for my semi-final win.
This seems wrong to me and while support provided fast and speedy responses, I never really got the one I was looking for. Also, there was $640 in the prizepool and with my quick math, only $560 was paid out. I've tried to get credit for it, but so far have had no luck.
Here's the bracket for reference
http://www.draftday.com/tournament/2...ket--2-Entries